Communication Breakdown & Strategies PDF
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Summary
This document discusses communication breakdowns and strategies to avoid them. It covers what causes communication breakdowns, such as physiological, psychological, cultural, and linguistic barriers. The document also outlines strategies for improving communication, including clarity of thought, active listening, and appropriate body language.
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Communication Breakdown and Strategies on how to Avoid Them “What is Communication Breakdown? ” Communication Breakdown Occurs when there is a failure or interruption in the process of exchanging information or ideas between two or more people. Communication Breakdown can cause issue...
Communication Breakdown and Strategies on how to Avoid Them “What is Communication Breakdown? ” Communication Breakdown Occurs when there is a failure or interruption in the process of exchanging information or ideas between two or more people. Communication Breakdown can cause issues or problems at home, school, and community. There are so many barriers to communication, such as physiological, psychological, cultural, and linguistic. Five Ways to Avoid Communication Breakdown Have clarity of thought before speaking. Learn to listen Take care of your body language and tone Build-up your confidence by asking for feedback Communicate face to face on the important issues Strategies to Avoid Communication Breakdown Keep Focused Speak Intelligibly Listen with your Ears and Eyes Minimize Distractions Be Specific Do not Jump to Conclusions Features of an Effective Communication (7C’s by Broom, Cutlip, and Center, 2012) Completeness Concreteness Conciseness Courtesy Consideration Clearness Correctness
