CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS.pdf

MIAMI-DADE POLICE DEPARTMENT CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS Published 08/16/2023 SECTION 1 - GENERAL I. OBJECTIVES: II. POLICY: III. RESPONSIBILITIES: SECTION 2 - POLICE-COMMUNITY RELATIONS I. GENERAL: A. Maintaining Communications: B. Education: C. Attitude and Deportment: D. C...

MIAMI-DADE POLICE DEPARTMENT CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS Published 08/16/2023 SECTION 1 - GENERAL I. OBJECTIVES: II. POLICY: III. RESPONSIBILITIES: SECTION 2 - POLICE-COMMUNITY RELATIONS I. GENERAL: A. Maintaining Communications: B. Education: C. Attitude and Deportment: D. Civic Welfare: E. Problems and Needs: F. Organizational Involvement: G. Overreacting: H. Responsiveness to the Community: I. Openness of the Operation: J. Tours of Police Facilities: K. Referral: L. Community Services: M. Sensitivity to Crowd Dynamics: N. Police Neutrality: O. Human Relations: P. Firmness: Q. Individual Dignity: R. Role of the Individual Officer: S. Equality of Enforcement: T. Training in Human and Community Relations: U. Planning: Page 21.01.1 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS V. Youth Programs: II. IMPLEMENTATION: A. Responsibility: B. Community Survey: [CALEA 45.2.2] C. New Programs: D. Educational Brochures, Pamphlets, Presentation Materials: III. GROUP PRESENTATIONS: A. General: B. Speaker Requests: C. Exhibitions and Large-Scale Community Relations Events: D. Community and Employee Input: SECTION 3 - YOUTH PROGRAMS I. GENERAL: A. Goals: B. Objectives: C. Supervision of Activities: II. STRUCTURE AND RESPONSIBILITY: A. Community Affairs Bureau: B. Districts: III. DRUG ABUSE RESISTANCE EDUCATION: A. General: B. Administration: C. Selection: D. Training: IV. POLICE ATHLETIC LEAGUE: A. General: B. Administration: C. Selection: D. Training: E. PAL Program: Page 21.01.2 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS V. STUDENTS TOGETHER AGAINST NEGATIVE DECISIONS (STAND): A. General: B. Administration: C. Selection: D. Training: VI. YOUTH OUTREACH UNIT (YOU): A. General: B. Administration: C. Selection: D. Training: SECTION 4 - CRIME PREVENTION I. GENERAL: A. Goals: B. Objectives: II. PROGRAM ADMINISTRATION, COORDINATION, AND RESPONSIBILITY: A. Community Affairs Bureau: B. District Stations: C. Selection: D. Training: III. CRIME PREVENTION PROGRAMS: A. Security Surveys: B. Operation Identification: C. Crime Prevention Display Vehicle: D. McGruff/DARE Lion Costumes: SECTION 5 - PEDESTRIAN SAFETY I. GENERAL: II. PROGRAM ADMINISTRATION: A. Selection: III. PEDESTRIAN SAFETY PROGRAMS: A. School Crossing Guard Program: Page 21.01.3 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS B. Community Education Specialists Program: SECTION 6 - CITIZENS' VOLUNTEER PROGRAM I. GENERAL: [CALEA 16.4.1a,b] A. Desk Operations: B. Station Duties: C. Business Contacts: D. Administration: E. Intelligence: II. ADMINISTRATION: A. Application and Selection Process: B. Training: C. Duty Assignments: D. Supervision: E. Transfer: F. Discipline: III. COMPENSATION AND BENEFITS: A. Insurance Coverage: B. Remuneration: SECTION 7 - CITIZENS’ POLICE ACADEMY: I. GENERAL: II. ADMINISTRATION: III. SELECTION: IV. TRAINING: ANNEXES A. Request for Speaker/Instructor Form B. Security Survey Request Memorandum C. Residential Security Survey D. Business Security Survey E. Citizens’ Volunteer Time Sheet Page 21.01.4 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS SECTION 1 - GENERAL I. OBJECTIVES: The overall objectives of community policing are to identify, evaluate, and respond to the needs of both the community and the Miami-Dade Police Department (MDPD) in order to establish and maintain effective avenues of communication and a positive relationship with the residents of and visitors to Miami-Dade County. Community involvement is fundamental to achieving effective law enforcement. II. POLICY: As part of County government, MDPD is committed to establishing close ties with, and responding to the needs of, the community. [CALEA 45.2.1a] Based upon the needs and concerns of the community, MDPD shall make every effort to correct actions, practices, and attitudes that may contribute to community tensions, problems, and grievances. Since positive community relations are the responsibility of every employee of MDPD, achieving the Department's objectives requires a unified, coordinated effort with the participation, enthusiasm, and skills of all personnel. [CALEA 45.2.1b] The Department is further committed to the development and perpetuation of community crime prevention programs. Successful community crime prevention is predicated on working collaboratively with the community that we serve. III. RESPONSIBILITIES: The Community Affairs Bureau (CAB) develops, coordinates, and directs the community relations and crime prevention activities of MDPD. Additionally, CAB administers and coordinates the Department's youth programs including Drug Abuse Resistance Education (DARE), the Police Athletic League (PAL), Students Against Negative Decisions (STAND), Youth Outreach Unit (YOU), and the Community Education Specialists program. The Investigative Services administers the Victim/Witness Assistance Program, as outlined in CHAPTER 23 PART 01 - VICTIM/WITNESS ASSISTANCE. SECTION 2 - POLICE-COMMUNITY RELATIONS I. GENERAL: Police are an integral element of the public, and good police-community relations can be maintained through positive interactions between departmental employees and the community. MDPD’s law enforcement role can be enhanced by fostering productive and interactive communication with the community served. A. Maintaining Communications: To maintain open and positive channels of communication, the Department engages with the community to encourage public understanding, cooperation, and support. Developing open lines of communication with the community allows the Department to better address the unique needs and priorities of our diverse Miami-Dade community. Community engagement programs and presentations encompass topics such as crime prevention, school safety, and pedestrian safety. Commanding officers have a responsibility to maintain professional and community relations, take an active role in the community in which they serve, and identify and coordinate services needed. B. Education: The Department conducts various police information and crime prevention programs to educate the public and to address specific crime problems. In addition, the Department cooperates in developing new programs in areas where relationships, with any group or the public as a whole, may be improved. Educational programs are established in the areas of crime prevention, personal safety, pedestrian and traffic safety, victim/witness assistance, and public information. Page 21.01.5 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS C. Attitude and Deportment: Supervisors shall instruct employees in proper conduct and attitudes during public contacts. D. Civic Welfare: Employees shall identify and extend reasonable assistance to organizations and individuals concerned with civic welfare, consistent with departmental policy. E. Problems and Needs: Supervisors shall keep employees apprised of specific problems and community needs within their areas of responsibility. F. Organizational Involvement: When feasible, supervisors will assign on-duty employees to attend neighborhood meetings and functions presented/sponsored by civic organizations. G. Overreacting: Overreacting may be characterized by the use of harsh language, unjustified use or display of force, unnecessary towing of vehicles, arrests for minor violations that ordinarily warrant a citation or warning, or exhibition of prejudice. Officers must be sensitive to the impact that their actions may have upon the community and govern themselves in a professional manner at all times. H. Responsiveness to the Community: Responsiveness must be encouraged at all levels of the Department through a willingness to listen, learn and empathize. The needs of the community are an integral part of all programs designed to carry out the mission of the Department. At least annually and for a period of at least 60 days, the Department will post a notice to the community announcing the availability of the CALEA public access portal which allows for public comment on the performance of the Department. [CALEA 45.2.3] I. Openness of the Operation: Full public disclosure of policies and candor in matters of public interest are necessary. Consistent with Florida law, the Department shall disseminate accurate and factual accounts of occurrences of public interest. Additionally, the Department shall strive to make its objectives and policies known and understood. J. Tours of Police Facilities: Many people rarely have an occasion to enter a police station or to witness activities which support line operations. To acquaint the public with law enforcement operations, the Department will periodically hold open houses and conduct tours of police facilities. The scope of tours will be dependent upon security requirements and availability of personnel. K. Referral: Officers will be cognizant of individual rights of persons involved in incidents such as domestic disputes, landlord/tenant conflicts, and consumer fraud complaints. Rights and procedures will be explained to disputants and the parties will be advised to consult an attorney or appropriate agency for assistance. Officers will be aware of services and resources available through public and private social service agencies to direct persons in need of assistance. Officers who encounter adults or juveniles in need of assistance that must be provided by another police agency, or service not normally associated with the police function, shall utilize the appropriate agency as a primary resource for assistance. Brochures describing services available within Miami-Dade County shall be provided to all officers to assist in providing timely and accurate information. Page 21.01.6 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS L. Community Services: Employees shall not neglect community services in the belief that the police function is restricted solely to crime control. The community supports the operation of the Department and is entitled to all services which the Department can reasonably provide. Police effectiveness depends upon public approval and acceptance of police authority. M. Sensitivity to Crowd Dynamics: Supervisors and officers must be sensitive to the risk of attracting large crowds at incidents. One of the primary causes of such gatherings is the assembly of several marked police cars. Efforts shall be made to reduce the number of police cars as quickly as practicable. N. Police Neutrality: Officers shall remain neutral in conflict situations, and shall emphasize their position upon arrival by endeavoring to restore calm and attempting to resolve differences. O. Human Relations: Employees shall not speak in a manner which may be perceived as condescending, or use words which may be considered derogatory. Contacts with the public must be conducted in a manner which will generate a favorable attitude toward the Department. Employees shall not act in a manner which exhibits bias, prejudice, or discrimination; and shall be receptive to individuals who seek advice, guidance, or assistance. P. Firmness: Employees shall use only such firmness as is reasonably necessary under the circumstances. Q. Individual Dignity: Recognition of individual dignity is vital in a free system of law. Just as all persons are subject to the law, all persons have a right to dignified treatment under the law, and protection of this right is a duty which is binding on the Department. An officer must treat persons with respect and dignity. R. Role of the Individual Officer: Community relations are manifested in the numerous daily encounters between officers and the public. Each officer must attempt to make contact which inspires respect and generates cooperation and compliance. It is incumbent upon officers to strive for elimination of attitudes which might impair impartiality and effectiveness. S. Equality of Enforcement: Miami-Dade County is comprised of many communities and cultures. All persons have a common need for protection which is afforded by fair and impartial law enforcement. To respond to varying law enforcement needs, the Department must have flexibility in methods of deployment and enforcement; however, enforcement policies should be formulated on a Countywide basis and applied uniformly in all areas. An officer must be alert to situations where, because of a language barrier or medical condition, additional patience and understanding must be displayed in dealing with what might otherwise appear to be a lack of cooperation. T. Training in Human and Community Relations: The Department provides initial and continuing training in human and community relations to help officers understand their role in the community. Page 21.01.7 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS U. Planning: The Department continually strives to develop and enact community relations plans which include provisions for establishing and maintaining liaison with community organizations and groups. The desired result of all plans is to improve training, communications, and practices bearing on policecommunity relations. Plans shall include: 1. Establishing liaison with formal community organizations and other community groups. [CALEA 45.2.1a] 2. Developing community relations policies for the Department as a whole. [CALEA 45.2.1b] 3. Publicizing departmental objectives, problems, and successes. [CALEA 45.2.1c] 4. Conveying information transmitted from community organizations to the Department. [CALEA 45.2.1d] 5. Improving departmental practices bearing on police-community relations. [CALEA 45.2.1e] 6. Identifying training needs through interviews with community representatives, consultations with those involved in internal investigations, and conferences with supervisors. 7. Establishing community groups where such groups do not exist. [CALEA 45.2.1a] 8. Developing problem-oriented or community policing strategies. [CALEA 45.2.1f] V. Youth Programs: The Department is committed to the development and implementation of programs which address the prevention of juvenile delinquency. Responsibility for participating in, and supporting, the juvenile operations function is shared by all departmental elements and personnel. [CALEA 1.1.3; 44.1.1] Educational youth programs are established to promote good citizenship, early anti-drug education, crime prevention, personal safety, and to provide opportunities for positive interaction with police officers. II. IMPLEMENTATION: A. Responsibility: The CAB Major is responsible for the community relations function, reports to the Director quarterly on all pertinent issues, advises command-level staff generally, and ensures that the Department's community relations programs are reviewed and evaluated regularly. All departmental elements operating community relations or crime prevention activities or programs, including but not limited to youth programs, shall provide the CAB Major with the following: 1. Community relations reports [CALEA 45.2.2a-d]: These reports shall inform command staff of current concerns voiced by the community, potential problems that have a bearing on law enforcement activities within the community, and actions taken to address previously stated community concerns. It will also include a statement of progress made toward addressing the community’s concerns/problems. 2. Annual review: All prevention and enforcement programs related to juveniles will be reviewed and approved by the Director on an annual basis to determine if they continue to effectively address the community concerns for which they were designed. [CALEA 44.1.3] Page 21.01.8 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS B. Community Survey: [CALEA 45.2.24] The Fiscal Administration Bureau (FAB) shall ensure that a community survey is conducted every two years. The survey will assess the morale of residential property owners in unincorporated Miami-Dade County who reside within the police district of ownership. The survey may be conducted in-house, or by nondepartmental personnel with guidance from FAB, and shall follow established research practices. The survey instrument shall be used to gauge overall agency performance, and will be used as one source of community input in the development of departmental policies. The survey shall include, but is not limited to, the following areas: 1. Overall performance of the Department. 2. Overall competence of departmental employees. 3. Officers' attitudes and behavior. 4. Concern over safety and security within the Department's service area as a whole. 5. Recommendations and suggestions for improvement. An analysis of survey results will be provided to the Director and command staff for review. [CALEA 45.2.5] C. New Programs: MDPD encourages the development of innovative and creative police-community relations programs; however, all new programs must be reviewed by CAB to ensure coordination with the Department's police-community relations and crime prevention activities. 1. Any element planning to implement a new community relations or crime prevention program will first submit a brief concept memorandum through the chain-of-command to CAB for review. The memorandum should include the following information: a. Name or title of program. b. Purpose of the program; i.e., goals and objectives. c. Target group; e.g., youth, elderly, women, homeowners, business owners, tourists, holiday shoppers, bicyclists. d. Estimated duration of the program; e.g., Halloween only, tourist season, six-month program targeting three middle schools. e. Anticipated scope of the program; e.g., school, neighborhood, district, Departmentwide. f. Estimated number of personnel and man-hours needed to implement and operate the program. g. Brief outline of lesson plan or presentation, if applicable. h. Suggestions for CAB support, if needed. 2. The CAB will determine if a similar program is already in operation. If a new program closely mirrors an existing program, CAB will advise the submitting element in order to coordinate programs and avoid duplication of efforts. The CAB shall also determine and advise on existing resources which might be useful to the new program. 3. If requested, CAB may provide support to new programs, as follows: a. Public relations support of the project. Page 21.01.9 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS b. Assistance with expansion of pilot programs from district operation to Departmentwide implementation. c. Locating films, publications, or other educational handouts; and assistance in preparing new brochures and flyers. D. Educational Brochures, Pamphlets, Presentation Materials: Police-community relations and crime prevention programs are enhanced by the use of up-to-date educational and informative brochures, pamphlets, films, and other adjunct presentation materials. Additional equipment useful to support effective community relations programs includes portable display units, slide projectors, DVD players, and jump drives. 1. The originating element shall forward any proposed new informational brochure by action memorandum, via the chain-of-command, for approval by the Director prior to being produced. 2. CAB library: The CAB shall maintain a library of brochures and films used and distributed by the Department. The library shall include samples of all materials used in conjunction with community relations and crime prevention programs. District stations shall maintain libraries of current educational brochures and films to support the community relations and crime prevention programs in their respective areas of operation. Proper inventory control procedures will be established and maintained for all brochures, films, and equipment. 3. 4. III. The CAB shall coordinate and order, on an annual basis, a quantity of brochures in a general range of topics as requested by elements requiring such materials. Requests for annual brochures or film orders must be received in writing by July 1st of each year and shall include the following information: a. Title of publication or film. b. Publisher or manufacturer for each different item specified, including contact name, if known; address; and telephone number. c. Project or program title, if applicable. d. Estimated quantity required. If ordered for an ongoing community relations or crime prevention program, estimate annual quantities needed. e. Unit cost, if known. f. Name of element requesting order, including contact name and telephone number. Individual elements may order materials independently of CAB for special programs. Copies of materials used in special programs or pilot projects must be forwarded to CAB with a brief summary of the project for inclusion in the CAB library. If material is copyrighted and prohibits the user from making copies, a summary of the project and description of the copyrighted material used shall be forwarded to CAB. GROUP PRESENTATIONS: A. General: Effective police-community relations and crime prevention programs include educational presentations which cover a broad range of topics, are informative, factual, and current. Page 21.01.10 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS B. Speaker Requests: 1. All elements receiving a speaker or instructor request shall complete a Request for Speaker/Instructor form (Annex A) and assign a qualified speaker/instructor. The responding element is responsible for contacting the requester within 24 hours to confirm the request, advise who the speaker/instructor will be, and to update the requester regarding any changes which may occur. The Request for Speaker/Instructor form shall be filed in the field folder of the speaker/instructor which is maintained at CAB. 2. Requests received by CAB shall be filled by qualified CAB personnel, if possible. Otherwise, the Request for Speaker/Instructor form shall be forwarded, with a minimum notice of ten work days, to the appropriate departmental supervisor for assignment. Upon completion of the assignment, a copy of the Request for Speaker/Instructor form shall be forwarded to CAB. 3. On-duty personnel shall be assigned whenever possible to avoid unnecessary overtime. 4. The CAB, Community and Youth Outreach Section, utilizes foreign language specialists to promote interaction with all community groups. Presentations in foreign languages are available upon request, given a minimum of two weeks advance notice. 5. Upon receipt of a speaker request, the speaker should check the district's film file and the one maintained by the CAB to ascertain if a film is available concerning that specific topic. In addition to the films, each district is responsible for maintenance of projectors and related equipment in the district's inventory. Each district shall maintain current copies of literature pertaining to crime prevention and related programs. 6. If a speaker must cancel an appearance, the concerned employee and supervisor shall attempt to locate an appropriate substitute. If a substitute is not available, the assigned speaker shall notify the requesting party. C. Exhibitions and Large-Scale Community Relations Events: The CAB coordinates all large-scale departmental efforts at youth fairs, industrial and commercial shows/conventions/exhibits, Miami-Dade County open house activities, and other community relations programs. The CAB Major shall notify other unit commanders when additional personnel are required to adequately staff an event. Written information concerning the event shall be forwarded via chain-of-command to the concerned commander. D. Community and Employee Input: Departmental policies should accurately reflect the needs of the community. Results of the community survey, as well as input from neighborhood community groups such as the district’s Citizen Advisory Committee and the MDPD Advisory Council, shall be used to ensure that community concerns are addressed. In addition, departmental employees are encouraged to advise the appropriate element of any community concerns that come to their attention. The affected element will include these concerns in the Quarterly Community Relations Report that is submitted to CAB. [CALEA 45.2.3] SECTION 3 - YOUTH PROGRAMS I. GENERAL: The Department is committed to establishing a positive relationship with the youth of the community. Early education and intervention programs are designed to promote good citizenship, develop a strong drug-free ethic, teach crime prevention and personal safety, and provide opportunities for positive interaction with police officers. Page 21.01.11 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS A. Goals: 1. Promote positive police-community relations with youth. 2. Help curb juvenile crime by developing effective juvenile delinquency prevention programs such as DARE, PAL, STAND, YOU, and Police Explorer Program. B. Objectives: 1. Foster a positive attitude in students toward law enforcement and develop a greater understanding of the police officer in society. 2. Teach students to recognize their responsibilities as productive members of the community. Help students identify their role as healthy, contributing members of society. 3. Programs are intended to enrich both school curricula and extracurricular activities. Programs shall be flexible in application and be a part of the general continuum of social development. C. Supervision of Activities: 1. Supervision of outings: Regardless of the minimum number of youths involved, all trips and outings require the supervision of at least two accompanying adult members of the Department, 21 years of age or older. An overall minimum ratio of one adult for every eight youths (1:8) shall be utilized for groups of 16 youths or larger. Additional pre-approved adult chaperones may be utilized to compliment supervision of the youths to ensure the one to eight adult-to-youth ratio is maintained. Modifications or exceptions to the minimum number of departmental chaperones for trips or outings require the approval of the CAB Major. 2. Personal contact: Discussions between adults and children shall be held in plain view of others. Conferences of a personal nature, which may necessitate privacy, require the presence of two adults. Close social relationships between adults and program participants outside the context of Department-sponsored programs are prohibited. Except for authorized ride-along programs, oneon-one contact between departmental members and program participants is prohibited. Departmental members are prohibited from dating program participants. Adult program staff members and youth program participants are prohibited from visiting each others’ homes without the presence of the participant's parent or legal guardian. 3. Staff/child privacy: Staff members must respect the privacy of children when they are changing clothes, taking showers, or under other similar circumstances. Staff intrusion during these times should be only as required by health and safety considerations. Adults shall also be mindful of their own propriety while attending to personal grooming and hygiene. 4. Adult/child accommodations: Separate sleeping accommodations for adults and children are required on overnight outings. Children are not permitted to share sleeping quarters, e.g., tents or hotel rooms, with adult chaperones other than with his/her own parent or legal guardian. Gender separate shower and latrine facilities are strongly encouraged; however, when separate facilities are not available, separate schedules for both males and females shall be posted. 5. Appropriate attire: Proper clothing is required for all activities, especially with regard to swimming outings. 6. Discipline: Constructive discipline and positive interaction are essential components of the Department's youth program. Corporal punishment is never permitted. 7. Hazing: Initiation rites and hazing of any kind are prohibited activities. 8. Transportation: Seat belts shall be worn at all times during transport. Page 21.01.12 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS 9. Water safety: Life vests shall be worn by all water sport participants when appropriate and practical. Swimming, swimming instruction, diving, and other activities which require an individual to freefloat, are exempt. 10. Medical treatment release forms: A parent or legal guardian is required to sign medical treatment release forms, provided by the Department, prior to their child's participation in any outing. II. STRUCTURE AND RESPONSIBILITY: A. Community Affairs Bureau: The CAB is responsible for the coordination, review, operation, and evaluation of the Department's youth programs, including DARE, STAND, YOU, and PAL. B. Districts: Districts are responsible for implementation of the Police Explorer Program and other youth programs in their respective areas of operation. The CAB is responsible for coordination of the Police Explorer Program. The CAB shall be apprised monthly of the type or kind of youth programs conducted by district Neighborhood Resource Units (NRU). III. DRUG ABUSE RESISTANCE EDUCATION: A. General: DARE is a substance use prevention education program designed to equip children with skills for making positive decisions, managing stress, and withstanding negative peer pressure to use tobacco, drugs, and alcohol. In partnership with Miami-Dade County Public Schools (MDCPS), uniformed police officers, who are carefully selected and trained, teach a ten-week validated curriculum to elementary school children. DARE offers a significant opportunity for law enforcement and educational agencies to work together to reduce substance use. It also offers law enforcement a unique opportunity to impact positively upon the lives of young people. 1. Goals: To better prepare students to deal with peer pressure and to be less accepting of substance use. 2. Objectives: To promote a positive relationship between police officers and students while educating youths about the dangers of drug use. B. Administration: The CAB is responsible for program administration, including DARE officer selection, training, and orientation; securing funding sources; coordination with MDCPS; and establishing the program's scope of responsibility. C. Selection: Position vacancies for DARE officers shall be announced Departmentwide and selections shall be made by the CAB Major based on recommendations from an interview panel. Criteria for selection may include, but are not limited to: instructor certification, superior human relations and communications skills, and previous experience working with children in a teaching or coaching environment. D. Training: All DARE officer candidates must successfully complete the DARE Officer Training Course, approved by the Florida Department of Law Enforcement. Only certified DARE officers are permitted to teach the DARE curriculum. Page 21.01.13 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS IV. POLICE ATHLETIC LEAGUE: A. General: PAL is organized nationally to offer youth an opportunity to interact with police in the context of healthy athletic competition. The PAL program provides juveniles with positive role models and diversion activities. [CALEA 1.1.3] The PAL unit, through the Department's membership in the Florida Chapter of PAL, promotes positive police-community relations through organized athletic programs which are coached by police officers. PAL youth programs include a variety of sports, games, and educational activities and events. [CALEA 1.1.3; 44.2.5] 1. Goals: To maintain communication with youth who would not ordinarily have an opportunity to form a positive attitude toward law enforcement officers. 2. Objectives: To provide an environment in which youth can exchange ideas, experiences, and information regarding youth problems, causes, and treatment; and present a constructive program with the goal of solving youth problems. These objectives shall be in accordance with the rules and bylaws of the State and national PAL. B. Administration: The CAB is responsible for program administration, including PAL officer selection, training, and orientation; securing funding sources; coordination with the Florida Chapter of PAL, MDCPS, and Miami-Dade Parks, Recreation and Open Spaces (MDPROS); and establishing the program's scope of responsibility. C. Selection: Position vacancies for PAL officers shall be announced Departmentwide and selections shall be made by the CAB Major based on recommendations from an interview panel. Criteria for selection may include, but are not limited to: instructor certification, superior human relations and communications skills, previous experience working with children in a teaching or coaching environment, and Red Cross certification as a life-saver and/or water safety instructor. D. Training: PAL supervisors and officers attend regular training seminars, conferences, and conventions at both the State and national levels and attend training offered at the Miami-Dade Public Safety Training Institute & Research Center (MDPSTIRC). Training includes courses in sports medicine, coaching, administration of sports leagues, officiating, and national and State rules and regulations. Additional training is given in areas of youth crimes, drug dependency, and community relations. E. PAL Program: The PAL Program, in conjunction with MDPROS, offers many recreational activities which include billiards, Ping-Pong, knock hockey, dance, jumping rope, and other floor games. The facilities provide a drug-free environment for youth to pursue recreational sports while interacting positively with police officers in a confidence and self-esteem building manner. 1. After-School Program: PAL focuses on referrals of youths aged 6 through 17 from police officers, courts, schools, and other social service organizations. Goals of the After-School Program are to upgrade educational abilities and skills of disadvantaged youths and offer open communication between officers and targeted juveniles. Areas covered in the program include self-esteem, cultural awareness, practical mathematical skills needed for life management, job applications, hygiene, social skills, and communications. Page 21.01.14 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS 2. V. Summer programs: The PAL provides summer programs throughout Miami-Dade County as a diversion for children not involved in other programs. Activities which are directed by police officers include basketball, track, softball, dance, bowling, football, and tennis instructional camps. [CALEA 1.1.3; 44.2.5] STUDENTS TOGETHER AGAINST NEGATIVE DECISIONS (STAND): A. General; STAND is a youth prevention program designed to provide education on the dangers of underage drinking, consequences of destructive decisions, and encourage teens to make smart choices, reduce educational apathy and become role models for their peers. In partnership with MDCPS, uniformed police officers instruct high school students on various topics and conduct presentations on bullying, sexting, the dangers of drinking/texting and driving, date rape, substance abuse, etc. The STAND program offers a unique opportunity for law enforcement officers to positively impact the lives of high school students. 1. Goals: To educate students on the dangers and consequences of destructive decisions. 2. Objectives: To promote positive relationships between law enforcement and teens by providing a forum allowing them to express their ideas and experiences. B. Administration: The CAB Major is responsible for the program administration, including STAND program officer selection, training, and orientation; securing funding sources; coordination with MDCPS; and establishing the program’s scope of responsibility. C. Selection: Position vacancies for STAND officers shall be announced departmentwide and selections shall be made by the CAB Major based on recommendations from an interview panel. Criteria for selection may include, but not limited to: instructor certification, superior human relations and communication skills, and previous experience working with children in a teaching or coaching environment. D. Training: The MDPSTIRC shall host trainings that may include seminars, conferences or courses offered at the MDPSTIRC which address topics on drug abuse, bullying, youth crime prevention, legal consequences for youths, and alcohol prevention. VI. YOUTH OUTREACH UNIT (YOU): A. General: The YOU Program is a community partnership between the MDPD, Miami-Dade County Juvenile Services Department, Florida Department of Juvenile Justice, MDCPS, MDPROS, Miami-Dade Public Library System, and other community-based organizations. 1. Goals: The YOU is designed to be a crime prevention tool. 2. Objectives: To build upon a relationship with a youth and their family unit, then expand to include the neighborhood and the larger community. Page 21.01.15 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS B. Administration: The CAB Major is responsible for the program administration, including YOU officer selection, training, and orientation; securing funding sources; coordination with Miami-Dade County partnering Departments and community-based organizations and establishing the program’s scope of responsibility. C. Selection: Position vacancies for YOU officers shall be announced Departmentwide and selections shall be made by the CAB Major based on recommendations from an interview panel. Criteria for selection may include, but not limited to: superior human relations and communication skills, higher education degrees, and previous experience working with children in a teaching or coaching environment. D. Training: The MDPSTIRC shall host trainings that may include seminars, conferences or courses that address topics on post-traumatic stress disorders, mental illness, victim advocates, peer and life assistance, gun violence, and life coaching skills. Training courses may also be hosted by varying community-based organizations. SECTION 4 - CRIME PREVENTION I. GENERAL: The Department is committed to the development and perpetuation of community crime prevention programs. It is the responsibility of CAB and all departmental personnel to stimulate community interest in the concepts, philosophies, and activities of crime prevention, and to establish the priority of crime prevention programs. Documented evaluation of all crime prevention programs will be conducted every two years and maintained by CAB. [CALEA 45.1.1c] A. Goals: 1. To develop effective crime prevention programs that aid in the reduction of crime. 2. To provide the community with information regarding personal safety and protection of property. B. Objectives: 1. Establish priorities for crime prevention programs based on regular analysis of the following information: a. Crime type and geographical area. [CALEA 45.1.1a] b. Community perceptions or misconceptions of crime. [CALEA 45.1.1b] 2. Work with Citizen's Crime Watch and other concerned community groups to organize crime prevention groups in residential areas targeted for such activity, as well as upon request. [CALEA 45.1.2] 3. Promote crime prevention programs for individuals and business proprietors in areas targeted for such activity, or upon request. These programs include, but are not limited to: a. Residential and business security surveys. b. Operation Identification, devised to help individuals mark property indelibly. c. Drug-related crime prevention programs in schools; e.g., DARE. Page 21.01.16 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS d. II. Crime prevention presentations. 4. Ensure that officers assigned crime prevention responsibilities, whether in CAB or in districts, maintain liaison with interested community groups in their respective areas of operation. The interests of those in the community, including the business community and groups such as local civic organizations, private security agencies, and statewide associations, shall be incorporated into crime prevention plans and programs whenever possible. 5. Actively seek and provide crime prevention input into the development or revision of Miami-Dade County zoning policies, building codes, fire codes, and residential and commercial building permits. [CALEA 45.1.3] 6. Miami-Dade County Developmental Impact Committee: The FAB provides liaison between the Department and the Miami-Dade County Developmental Impact Committee. The Miami-Dade County Developmental Impact Committee Officer conducts impact assessments for large-scale development proposals and prepares recommendations or comments concerning their impact upon police services provided by the Department. The Miami-Dade County Developmental Impact Committee Officer may consult the CAB for assistance with information in the area of crime prevention through environmental design. PROGRAM ADMINISTRATION, COORDINATION, AND RESPONSIBILITY: A. Community Affairs Bureau: The CAB is primarily responsible for integrating and coordinating the Department's crime prevention activities. The Bureau also designs and implements certain crime prevention programs in accordance with the goals and objectives outlined above. Along with the MDPSTIRC, CAB shall coordinate training for crime prevention officers. B. District Stations: District stations are responsible for the implementation and delivery of crime prevention programs in their respective areas of operation. C. Selection: 1. CAB: Position vacancies for the Community and Youth Services Unit shall be announced Departmentwide and selection shall be made by the CAB Major based on recommendations from an interview panel. Criteria for selection may include, but are not limited to: instructor certification, superior human relations and communications skills, and certification as a crime prevention practitioner by the Florida Crime Prevention Training Institute. 2. Districts: Position vacancies for the crime prevention units will be announced Departmentwide and selection will be made by district commanders, or their designees, based on recommendations from an interview panel. Criteria for selection are the same as stated in the preceding paragraph. D. Training: Specialized training for crime prevention officers is provided through a series of comprehensive courses offered by the Florida Crime Prevention Training Institute leading to certification as a crime prevention practitioner. Page 21.01.17 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS III. CRIME PREVENTION PROGRAMS: The Department encourages the development of innovative and creative crime prevention programs which meet the goals and objectives as previously outlined. Any element planning to implement a new crime prevention program shall first submit a memorandum outlining the program's concept to the CAB Major for review. A. Security Surveys: Security surveys shall be conducted by officers who are either certified or trained in the concept of crime prevention. 1. Security survey requests: Requests for business or residential security surveys may be received by district stations or the CAB, Community and Youth Services Unit. Those requests not handled by CAB shall be forwarded to the appropriate district or bureau commander for assignment via a Security Survey Request memorandum (Annex B). a. Personnel receiving a security survey assignment request from CAB shall contact the requesting party to schedule a date for the survey within five days of receipt. b. Upon completing the survey, the request form shall be returned to CAB. The completed Residential Security Survey (Annex C) or Business Security Survey (Annex D) is retained in a confidential file. Surveys completed by district personnel are retained at the respective district. Districts will forward a written report of completed security surveys to CAB each month. Surveys completed by CAB personnel are retained in the CAB. The items which are marked fair or unsatisfactory will require the surveyor to suggest recommendations for improvement. Personnel conducting security surveys are prohibited from recommending specific names of products or security companies. 2. Large-scale security surveys: District or CAB personnel may be requested to conduct large-scale security surveys; e.g., apartment complexes, large businesses, and selected residential areas. District officers may request assistance from CAB. The survey is prepared as a letter using the format outlined below. The survey letter will be signed by the respective district commander and a copy will be retained in a confidential file at the originating unit. The Business Security Survey (Annex D) may be completed and used as an attachment to the large-scale security survey letter. a. Overview: Specifically describe the geographical location of the surveyed facility, access points, ingress and egress, adjoining complexes, lighting, and other pertinent information which would aid in determining a proper security program. Indicate principal crime prevention objectives. b. Findings/recommendations: Prepare findings and recommendations which will help reduce or eliminate security problems. The following areas should be addressed: (1) Landscaping and its effect on the overall security. (2) Security guards. (3) Security literature. (4) Surveillance equipment. (5) Keys, particularly types which are difficult to duplicate. (6) Identification cards. Page 21.01.18 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS (7) Training seminars on crime prevention. (8) Hardware specifications relative to security locks. (9) Miscellaneous items. 3. c. Special instructions: This area is utilized for businesses or residences with special problems; e.g., an extortion attempt at a bank, or a key control system in a building where several occupants possess a key to the establishment. d. Conclusion: Prepare a summary of security findings and follow-up recommendations. The summary should include the following statement: "The purpose of this survey is to provide security recommendations. This report is only advisory and is not intended to identify all security weaknesses or to warrant the adequacy of all present and future security measures whether or not recommended." Special security installations: The Robbery Bureau (RB) is responsible for specialized security installations involving video and still-camera monitoring and surveillance equipment. Robbery prevention training seminars for small businesses are also provided by the RB. B. Operation Identification: The Operation Identification Program encourages individuals to inventory and mark personal property to discourage theft and aid the return of recovered stolen property to the rightful owner. 1. 2. Engravers and Operation Identification booklets are maintained at the district stations for an individual’s use. a. Engravers are loaned to individuals for a period of 48 hours together with a reference guide. b. District personnel shall maintain a log of loaned engravers. c. District personnel shall obtain identification from the individual borrowing an engraver; e.g., driver license number, home address, business address, and telephone numbers. Engravers shall be maintained in an operable condition and retrieved by district officers when not returned by the date specified. C. Crime Prevention Display Vehicle: The Crime Prevention Display Vehicle (CPDV) is available through CAB for special presentations, exhibitions, fairs, or conventions. Reservations for the CPDV may be arranged using the Request for Speaker/Instructor form (Annex A) or by contacting CAB. The CPDV features a traveling exhibition of crime prevention materials, e.g., locks, lights, and statistics, which are displayed to aid the community in obtaining valuable crime prevention information. 1. 2. CAB responsibilities: The CAB officer in charge of the CPDV is responsible for: a. Maintenance and care of the CPDV and generator. b. Accountability and updating of all materials, displays, and equipment within the CPDV. c. Scheduling use of the CPDV on the basis of community need and departmental requests. District responsibilities: District NRUs may utilize the CPDV to meet local needs or problems. a. The NRU will contact CAB for scheduling when the CPDV is required by the respective district at least tendays before the event. Page 21.01.19 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS b. The NRU is responsible for assisting the CAB officer in charge of the CPDV on all presentations requested by the district. D. McGruff/DARE Lion Costumes: Districts may request the use of McGruff or DARE Lion costumes for use at special presentations, exhibitions, or fairs. 1. Requests must be submitted to CAB at least ten days before the event. 2. Costumes must be dry-cleaned before returned to CAB. 3. Districts will provide their own personnel to wear the costume. SECTION 5 - PEDESTRIAN SAFETY I. GENERAL: The CAB is responsible for development and operation of the Department's School Crossing Guard Program, as well as overseeing and coordinating the Department's pedestrian and traffic safety educational activities. [CALEA 61.3.4a] II. PROGRAM ADMINISTRATION: A. SELECTION: Position vacancies for the civilian position of adult school crossing guard are advertised. Selection criteria for school crossing guards are based on the knowledge, skills, and abilities required for job performance. [CALEA 61.3.4b] All applicants must meet the following qualifications: III. 1. Be a minimum of 18 years of age. 2. Reside in Miami-Dade County. 3. Pass a background investigation. 4. Pass a physical examination. 5. Be willing to work with children and deal courteously and firmly with the public. 6. Be able to accept and carry out orders and special instructions; and understand the laws ordinances, and regulations pertaining to traffic enforcement. PEDESTRIAN SAFETY PROGRAMS: A. School Crossing Guard Program: The program provides school crossing guards for public elementary schools in unincorporated MiamiDade County as well as for those municipalities entering into a legal agreement for services. 1. Duties: School crossing guards do not have regulatory or enforcement powers. General duties of the school crossing guard are: [CALEA 61.3.4a] a. To expedite the safe movement of children to and from school in the immediate vicinity of the school. b. To require students to use marked school crossing walkways. Page 21.01.20 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS 2. 3. School crossing guards shall be uniformed so that motorists and pedestrians can recognize them and respond to their signals. [CALEA 61.3.4c] a. The uniform for assigned personnel is comprised of a white short-sleeve shirt with identifiable patches on each sleeve, dark blue pants, black belt, black plain-toed shoes, silver whistle, and reflective gloves and vest. Optional uniform attire consists of a dark blue baseball-type cap, long-sleeve shirt with identifiable patches, light or heavy-weight winter jacket with patches, and a raincoat. b. School crossing guards are required to wear the departmentally-issued safety equipment while on duty at their assigned post. Locations requiring school crossing guards shall be based on requests received as well as the following criteria: a. Site criteria: Traffic volume/speed, number of turning movements, width of intersection, physical terrain, existence or absence of traffic control devices, and number and age of children utilizing the crossing. [CALEA 61.3.4d] b. Site surveys: An annual review shall be conducted in cooperation with traffic engineering and school authorities. Based on the review, locations requiring adult school crossing guards will be identified. [CALEA 61.3.4e] B. Community Education Specialists Program: The educational program presents pedestrian and traffic safety programs to both children and adults as requested. Traffic safety materials are available to the public through CAB as well as through district stations. [CALEA 61.4.4] SECTION 6 - CITIZENS' VOLUNTEER PROGRAM I. GENERAL: [CALEA 16.4.1a,b] The Citizens' Volunteer Program follows the concept that law enforcement is the responsibility of every community member. The Citizens' Volunteer Program is established to provide opportunities for volunteer service to persons interested in, and concerned for, the needs of law enforcement. Volunteer personnel are primarily assigned to law enforcement related community service functions in specialized units or in district stations. They are not assigned to duties requiring sworn officer status. [CALEA 16.4.1a] The duties of volunteer personnel may include the following: [CALEA 16.4.1b] A. Desk Operations: Answer telephones, receive court messages, and perform other desk operations as assigned by a supervisor. B. Station Duties: Assist district administrative officers with inventory of vehicle and emergency equipment, and distribute officers' mail. C. Business Contacts: Distribute and update Business Emergency Information Cards. D. Administration: Assist secretaries with duties and update the roll call information board. E. Intelligence: Page 21.01.21 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS Compile and analyze nonsensitive intelligence information. II. ADMINISTRATION: The CAB Major is the Citizens' Volunteer Program Coordinator. Administration of the Citizens' Volunteer Program, including the selection process, is the responsibility of the CAB Major. Line supervision of volunteer personnel is the responsibility of the element to which the volunteer is assigned. A. Application and Selection Process: 1. 2. 3. Eligibility: Volunteers must meet the following criteria: a. Be a resident of Miami-Dade County. b. Be a minimum of 18 years of age. c. Possess a level of mental and physical health commensurate with the duties of the job (the Department may require certification of health by a physician). Ineligibility: Persons in the following categories are ineligible to participate in the program: a. Currently employed as a guard, private detective, security officer, County employee, or any position which may create a conflict of interest. b. Persons arrested and convicted of a felony or a misdemeanor (see CHAPTER 11 - PART 01 PERSONNEL SELECTION PROCESS, which addresses waivers). Selection: The volunteer applicant shall complete the Civilian Personnel History Questionnaire obtained from the Personnel Management Bureau (PMB). The Civilian Personnel History Questionnaire is to be strictly utilized by the PMB for conducting a background investigation of the volunteer, and shall not be considered for any employment with the Department. The volunteer’s background investigation shall be conducted by the PMB, in coordination with the CAB. The complete selection process and forms completed by volunteers are contained within the PMB’s Standard Operating Procedures. The PMB will maintain the volunteer’s background file in a blue file folder. Upon completion and approval of the volunteer’s background investigation by the PMB, the applicant shall then be interviewed by at least one supervisor from the anticipated work area of assignment and must receive a satisfactory recommendation from the interviewer. District/Bureau supervisors may contact the applicant’s Volunteer Program Coordinator, or designee, to review the background file of their assigned volunteer(s). 4. Requirements: a. Must provide own transportation. b. Must work a minimum of six hours per week, or as needed, at the unit of assignment. B. Training: Training shall be conducted on-the-job by the element to which the volunteer is assigned. MDPSTIRC classroom training shall be provided as necessary and appropriate to the duties anticipated. Concerned section and unit supervisory personnel shall be responsible for ensuring that proper training and sufficient work is provided for volunteers. [CALEA 16.4.2] C. Duty Assignments: Tasks shall be designated according to knowledge, ability, and expertise. Page 21.01.22 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS 1. Volunteers shall not be assigned to functions for which they are not trained or empowered to act. [CALEA 16.4.2] 2. Volunteers are required to dress in conservative, businesslike attire or wear their issued uniform which clearly distinguishes them from sworn officers. [CALEA 16.4.3] D. Supervision: The district master sergeant, or bureau/section administrative sergeant, shall function as a liaison officer and be responsible for the following: 1. Acting as a liaison between the concerned major/commander or his designee and the civilian volunteer. 2. Preparing work schedules for assigned civilian volunteers. 3. Apprising the major/commander of individual performance. 4. Ensuring monthly submission of the MDPD Volunteer Time Sheet (Annex E) to the PMB. 5. Maintaining a personnel file for assigned civilian volunteers. E. Transfer: Transfer requires satisfactory performance in present assignment and skills which can be utilized by the area receiving the individual. 1. Inter and intrastation transfer of a volunteer requires approval of the concerned supervisor/ commander via chain-of-command through the division level. 2. A copy of the action memorandum will be forwarded to the CAB. F. Discipline: Citizens' Volunteer Program personnel must adhere to rules and regulations outlined in the MDPD Departmental Manual. Civilian volunteers may be informally counseled, or reprimanded. Supervisors may document such an occurrence as feasible or appropriate. III. 1. Volunteers do not obtain permanent status with the Department and are subject to removal by the Citizens' Volunteer Program Coordinator upon the recommendation of the concerned element commander. 2. There is no appeal process for individuals removed from the program. COMPENSATION AND BENEFITS: A. Insurance Coverage: Citizens' Volunteer Program volunteers are not covered by, or entitled to, any injury or death benefits provided to County employees. Citizens' Volunteer Program members enter the program as volunteers. Illness and injuries must be covered by personal insurance. B. Remuneration: Citizens' Volunteer Program volunteers will not receive payment, benefits, or otherwise be compensated for hours worked. Page 21.01.23 CHAPTER 21 - PART 01 - COMMUNITY RELATIONS PROGRAMS SECTION 7 – CITIZENS’ POLICE ACADEMY I. GENERAL: The purpose of the 16-week Citizens’ Police Academy is to familiarize members of the community with the operations of the police department. This can include classes on patrol procedures, criminal law, narcotics, search and seizure, tactical operations, investigations, juvenile law, firearms demonstration, emergency vehicle operations, use of force issues, and police canine demonstrations. To better understand the role of a police officer serving the community, participants have the option to participate in a ride-along with a police officer handling calls for service. II. ADMINISTRATION: The CAB's Community and Youth Services Unit is responsible for the program administration, including individual selection, training, and orientation; securing funding sources; coordination with the MDPSTIRC, State Attorney’s Office, Medical Examiner’s Office and the Citizens’ Crime Watch of Miami-Dade; and establishing the program's scope of responsibility. III. SELECTION: Position vacancies for the Community and Youth Services Unit officers shall be announced Departmentwide and selections shall be made by the CAB Major based on recommendations from an interview panel. Criteria for selection may include, but is not limited to: superior human relations and communication skills, higher education degrees, and previous experience in working with the public or in teaching. IV. TRAINING: Training may include seminars, conferences or courses offered at the MDPSTIRC that address topics on criminal law, search and seizure, tactical operations, investigations, juvenile law, use of force, and patrol procedures. ANNEXES A. Request for Speaker/Instructor Form B. Security Survey Request Memorandum C. Residential Security Survey D. Business Security Survey E. Citizens’ Volunteer Time Sheet Page 21.01.24