Chapter 4: Professional Planning and Development Team in Hospitality Facilities PDF

Chapter 4 : THE PROFESSIONAL PLANNING AND include hotels, restaurants, caterers, and other DEVELOPMENT TEAM IN HOSPITALITY food service providers. FACILITIES Food Service and lo...

Chapter 4 : THE PROFESSIONAL PLANNING AND include hotels, restaurants, caterers, and other DEVELOPMENT TEAM IN HOSPITALITY food service providers. FACILITIES Food Service and lodging consultants typically The hospitality industry is highly competitive, have extensive experience in the hospitality industry and the success of a hospitality facility depends on and a deep understanding of industry best practices. many factors, including the design, location, quality of They may work independently or as part of a service and amenities. To ensure that a facility meets consulting firm, and their services may be engaged on the needs of guests and employees while also a project basis or ongoing partnership with the clients. providing operationally efficient and financially viable, it  Food Service Consultant - The consultant role is is essential that to have a team of professionals who to help businesses improve the operations, are experts in different areas. increase efficiency, and maximize profitability. In this lesson, we will discuss the key roles They may provide advice on menu planning, and responsibilities of the team members including the purchasing and inventory management, staffing architect, accountant, engineer, food service and and training, marketing and promotions, and lodging consultant and owner. We will explore how business strategy. each member of the team contributes to the success of  Lodging consultant - In the lodging industry, a the project and how they work together to ensure that consultant may provide advice on room design the facility is designed and built to meet the specific and layout, housekeeping and maintenance needs and goals of the owner. practices, guest services, and revenue It also examines the importance of ergonomics management. in facilities planning for the hospitality industry. Ergonomics is the science of designing and arranging 3. ARCHITECT equipment, furniture, and work spaces in a way that  The architect is responsible for designing the promotes the health and safety of employees. facility to meet the needs of guests and employees while ensuring that it complies with 1. Who are the professional planning and local building codes and regulations. development team in ergonomics facilities  The architect should have experience in designing planning for the hospitality industry? hospitality facilities that are functional, attractive, 2. How important is the professional planning and and safe for guests and staff. development team in ergonomics facilities  The architect should have experience in designing planning for the hospitality industry, and how do hospitality facilities that are functional, attractive, they work together to create a successful and and safe for guest and staff. sustainable hospitality facility?  The architect should also have expertise in ergonomics to ensure that the design of the THE PROFESSIONAL PLANNING AND facility promotes the health and safety of DEVELOPMENT TEAM IN HOSPITALITY employees. Coordinating the work of food service FACILITIES consultants, engineers, interior design and any  When it comes to the planning and development other consultants working on the project. of ergonomics facilities in the hospitality industry, Expected Output of Architect: it is essential to have a team of professionals who 1. Site Plan - including building orientation (front are experts in various areas. The team should and back of the house), traffic patterns, parking include an owner, consultant, architect, and service areas, location of ingress accountant and engineering. (entrance)and egress (exit)  This team of professionals can ensure that the 2. Building Design - Dealing with shapes and ergonomics facilities planned for hospitality meets configurations which should reflect natural all regulatory requirements and are designed to characteristics of the site. promote the health and safety of employees and 3. Topographical Changes - Required for drainage meets the needs and preferences of guests. and sewerage system; whenever possible; vegetation plant trees, rock formation and water 1. THE BUSINES OWNER should remain as they find them.  The owner is responsible for overseeing the 4. Design of Ventilation, Air Conditioning, project and ensuring that it meets their business Lighting System, Plumbing, and Water Supply objectives. - Preparing plans and blueprints; writing  They should have a deep understanding of the specifications for materials and constructions; hospitality industry, including the market trends, developing cost estimates for the project. guest preferences, and operational requirements  An architect is a person who designs buildings  They develop the basic concepts for lodging or and prepares plans to give to a builder. What he food service operation or she designs is called architecture.  They should also work closely with the architect,  Architects make drawings with pens, pencils, and accountant, and engineer to ensure that the computers, and this is also called drafting. facility is designed and built to meet their specific  Sometimes they first make small toy-sized needs and goals. buildings called models to show what the building 2. THE FOOD SERVICE AND LODGING ASSISTANT will look like when it is done.  is a professional who provides expert advice to businesses in the hospitality industry. This can 4. ACCOUNTANT  The accountant is responsible for managing the comfort, and efficiency of their facilities, leading to finances of the project. They should have increased employee satisfaction and guest expertise in budgeting, financial, forecasting, and satisfaction. cost analysis to help ensure that the project stays within the budget.  The accountant should also be familiar with tax regulations and financial reporting requirements for hospitality facilities. 5. ENGINEER  The engineer is responsible for ensuring that the facility is designed and built to meet all safety and environmental regulations.  They should have expertise in structural design, mechanical and electrical systems, and environmental sustainability.  The engineer should also have knowledge of ergonomics to ensure that the facility is designed to promote the health and safety of employees. Importance of Professional Planning and Development Team in Ergonomics Facilities Planning for the Hospitality Industry Professional planning and development teams play a crucial role in ensuring that Profitability industry facilities are designed with ergonomics in mind Ergonomic facilities planning involves creating spaces that are comfortable, safe, and efficient for both employees and guests. Here are some reasons why a professional planning and development team is important for achieving these goals: 1) Expertise - a professional planning and development team has specialized knowledge and expertise in the field of ergonomics and can apply this knowledge to the design of hospitality industry facilities. They can identify potential ergonomic issues and propose solutions to address them, such as designing workstations that are adjustable to accommodate different body types and heights. 2) Compliance - Professional planning and development teams are also familiar with relevant regulations and standards governing the design of hospitality industry facilities. They can ensure that the facilities are compliant with these standards, which can help to reduce the risk of accidents and injuries. 3) Efficiency - Ergonomic facilities planning can help to increase efficiency by reducing the amount of physical strain and fatigue experienced by employees. This can lead to increased productivity and reduced absenteeism due to work-related injuries. 4) Guest satisfaction - The design of hospitality Chapter 5 : PRINCIPLES OF INTERIOR AND industry facilities can also impact guest EXTERIOR DESIGN IN ERGONOMICS FACILITIES satisfaction. A well-designed facility that is PLANNING FOR THE HOSPITALITY INDUSTRY comfortable and easy to navigate can enhance In the hospitality industry, creating an the guest experience and lead to positive reviews ergonomic and user-friendly environment is crucial for and repeat business. Overall, a professional providing a comfortable and enjoyable experience for planning and development team is essential for guests. Both interior and exterior design principles play ensuring that hospitality industry facilities are a significant role in facilitating efficient facilities designed with ergonomics in mind. By prioritizing planning. ergonomics, businesses can improve the safety, PRINCIPLES OF INTERIOR AND EXTERIOR sunset," notes businessman Antonio "Tonyboy" DESIGN IN ERGONOMICS FACILITIES PLANNING Cojuangco, the Filipino partner of Japanese FOR THE HOSPITALITY INDUSTRY casino mogul Kazuo Okada. Design refers to overall space planning; it Okada Manila is conceptualized by Japanese defines the size, shape, style and decoration of space architect, Miurashin Architect + Associates with two and equipment in the lodging and food service facility. Filipino architectural design firms, GF& Partners and PRSP as the local counterpart. Importance of Design in the Hospitality and Okada Manila aims to delight and excite our Tourism Industry guests with memorable, fun, and entertaining gaming experiences through Responsible Gaming.  Design plays a crucial role in the hospitality and 3. H2O Hotel - H2O is an upscale hotel offering the tourism industry and can greatly impact the one-of-a-kind experience of, literally, sleeping with success and competitiveness within this sector. the fishes. are many demands that must be Most rooms have striking views of Manila Bay,  According to Curve Hospitality 2022, there met but Aqua Rooms are the highlight here, with huge wall- when working in the hospitality industry. In to-wall aquariums full of fish and jellyfish. Relaxing addition to ensuring that staff provides the utmost spa features treatment rooms, and services like scrubs service to customers and that food and amenities and facials. Well-equipped fitness center has floor- to- are of the highest quality, the design and ceiling windows. atmosphere of every room must be flawless. Casual restaurant serves pan-Asian food. Whether it's a lobby, room, or restaurant, the 4. Starbucks Tukwila Washington - Four shipping interior design holds a significant value because it containers were used to construct the reclamation is the entry point of the hotel experience. Serving drive thru facility. as a visual backdrop for your potential customers and clients, interior design can enhance the dining Here are some reasons why design is important in experience and delicate accommodations for the tourism and hospitality industry. them! For instance, the very first visual 1) Guest Experience - Design directly influences experience a hotel guest has is entering the lobby the overall guest experience. From the moment for check-in. It is at that vital time where a first guests enter a hotel or restaurant, the design impression of the hotel is made and where a deal elements they encounter, such as the ambiance, can be made or broken by the guest. That is how lighting, layout, and décor, contribute to their interior design holds the power of defining the first perception of the establishment. A well-designed experience of the property to the customers. space creates a positive and memorable Hospitality design thus helps in promoting the experience, fostering guest satisfaction and impression of a hotel and influencing the guest to loyalty. have a better experience by staying in that 2) Branding and Differentiation - Design is a particular property. Designing a hospitality powerful tool for establishing and communicating business is one of the most important aspects of a brand identity. The visual aesthetics, including keeping your customers happy, yet hotels and logos, color schemes, typography, and overall restaurants often struggle to achieve their design language, help differentiate a hospitality preferred aesthetic. When they do, however, they business from its competitors. Consistent and reap the benefits. Getting the design component well-executed design elements can create a spot on can take a great deal of time and care strong brand image and recognition, attracting because the design must appeal to all the senses. specific target markets and setting the business apart in a crowded market. Sample of Architectural Design ; 3) Functionality and Efficiency - Good design 1. Moai Houses- The name of the statue was optimizes the functionality and efficiency of the derived by combining moai and a word from the hospitality space. Whether it's the layout of a hotel Nii-jima Japanese dialect moyai (催合い) helping room, the flow of a restaurant, or the organization of a tourism facility, design can enhance the each other. usability and practicality of the space. Well- This Al series aims to exalt the sculptural planned spaces improve operational efficiency, component of the Moais of Easter Island (Chile) with reduce bottlenecks, and contribute to a smoother modern design homes. This way, aesthetic harmony is and more enjoyable experience for both guests achieved between the natural environment and the and staff. architectural object. 4) Atmosphere and Ambiance - Design elements They stand with their backs to the sea and are such as lighting, colors, textures, and décor believed by most archaeologists to represent the contribute to creating the desired atmosphere and spirits of ancestors, chiefs, or other high-ranking males ambiance. Whether it's a cozy and intimate who held important positions in the history of Easter restaurant, a vibrant and energetic nightclub, or a Island, or Rapa Nui, the name given by the indigenous tranquil and serene spa, the design choices can people to their island in the 1860s evoke specific emotions and set the desired 2. Okada Hotel - What is unique about the Okada mood. The right atmosphere enhances the overall Hotel Manila is its Y-shaped hotel that gleams a guest experience and encourages them to stay bright gold color against the sunset. Gold is the longer, spend more, and return in the future. key theme of the 44-hectare property. It represents the hue of Manila Bay's famed 5) Storytelling and Immersion - Design can be colors that are used together in a design, artwork, or used as a storytelling tool to create a unique and any visual composition. Color schemes play a vital role immersive experience for guests. Through in conveying emotions, setting the mood, and creating carefully curated design elements, hospitality visual harmony. There are various color schemes that businesses can evoke a sense of place, culture, designers commonly use or theme, transporting guests to a different world. Here are a few popular ones: Whether it's a hotel inspired by local traditions or a) Monochromatic - This scheme uses different a theme park that immerses visitors in a fantasy shades, tints, and tones of a single color. For realm, design can play a significant role in example, different shades of blue ranging from creating a memorable and captivating experience. light blue to dark navy. 6) Adaptability and Innovation- The hospitality b) Analogous - color schemes use colors that are and tourism industry are constantly evolving, and adjacent to each other on the color wheel. For design can facilitate adaptability and innovation. instance, combining yellow, orange, and red. Flexible and modular design concepts allow c) Complementary - colors are opposite each other businesses to easily reconfigure spaces to meet on the color wheel. This scheme creates a high changing needs or accommodate different types contrast and vibrant effect. Examples include blue of events. Design thinking and innovation can also and orange, or purple and yellow. lead to the development of new concepts, d) Split Complementary - This scheme uses a base services, and experiences that cater to evolving color and two colors adjacent to its guest preferences and market trends. complementary color. For instance, combining Elements of Visual Design blue with yellow-orange and yellow green 1. LINE - is any two connected points. Lines are e) Triadic - color schemes use three colors that are useful for dividing space and drawing the eye evenly spaced around the color wheel. For to a specific location example, combining red, yellow, and blue. 2. COLOR - creates a mood within the piece and f) Tetradic - This scheme involves two sets of tells a story. Every color says something complementary colors, resulting in a total of four different, and combinations can alter that colors. It offers a wide range of color impression further combinations and possibilities. 3. VALUE- is the lightness or darkness of a g) Neutral - Neutral color schemes typically include colour. It is used to create a focal point and to shades of gray, beige, brown, or white. They create the illusion of depth. The human eye is create a calm and balanced aesthetic and serve drawn to an element in contrast of its as a great backdrop for other colors. background. 4. TYPOGRAPHY - enhances the readability POINTS TO CONSIDER When selecting a color speaks on behalf of a brand and should reflect scheme, it's essential to consider the context, purpose, the content. and target audience of your design. Different color 5. SIZE - Playing with the size of objects, combinations can evoke different emotions and have shapes, type and other elements add interest cultural or psychological and emphasis. Subtle differences suit associations. Experimenting with various color professional content while bold ones prefer schemes and understanding color theory can help you creative enterprises create visually appealing and effective designs. 6. DIRECTION - Horizontal direction suggests  Sir Isaac Newton is primarily known for his calmness, stability, and tranquility. Vertical contributions to physics and mathematics, gives a feeling of balance, formality, and particularly his work on gravity and the laws of alertness. Oblique suggests movement and motion. While he made significant discoveries in action. the field of optics, including his experiments with 7. TEXTURE - Textures are used to create a prisms and the nature of light, his writings do not more three-dimensional appearance. It also extensively discuss the psychological significance helps to build an immersive world. Even when of colors. the piece isn't ever going to be touched.  The psychology of colors explores how different 8. SHAPE- shapes are define by boundaries colors can impact human emotions, moods, such as lines or color. Everything is ultimately behaviors, and perceptions. While individual a shape. So various elements of the design experiences and cultural backgrounds can are always creating shapes influence color perception, certain color 9. associations tend to be commonly observed. Color Scheme - A color scheme refers to a set of Here are some general psychological effects often associated with different colors: RED is often associated with energy, passion, and intensity. It can evoke strong emotions, increase heart rate, and stimulate appetite. It can also symbolize power, love, and excitement BLUE is often associated with calmness, tranquility, and serenity. It can create a sense of relaxation and reduce stress. Blue is also linked to trust, reliability, and intelligence.  YELLOW is often associated with happiness, While bold colors can make a statement and add optimism, and energy. It can promote feelings of joy vibrancy, it's important to balance them with neutral and warmth. Yellow is also associated with creativity tones. Neutral colors like whites, beige's, and grays and can grab attention. can act as a backdrop, allowing other elements to GREEN is often associated with nature, stand out. They also create a sense of sophistication growth, and harmony. It can create a sense of balance and timelessness. and relaxation. Green is also associated with renewal, 5. Pay attention to lighting fertility, and health. Lighting can significantly affect the perception of color. ORANGE is often associated with enthusiasm, Consider the natural and artificial lighting in space and warmth, and excitement. It can evoke feelings of how it interacts with different colors. Test the colors energy and enthusiasm. Orange is also associated under different lighting conditions to ensure they with creativity and can stimulate appetite. appear as desired. PURPLE is often associated with luxury, 6. Use color to guide circulation royalty, and creativity. It can evoke feelings of mystery In large hospitality spaces, colors can be used and spirituality. Purple is also linked to imagination and strategically to guide guests through the area. Use is often seen as a color of creativity. different hues or intensities to indicate pathways, PINK is often associated with femininity, highlight points of interest, or demarcate different tenderness, and nurturing. It can create a sense of zones. calm and relaxation. Pink is also often associated with 7. Consider the impact of seasonal trends love and romance. Hospitality spaces often change their decor based on BLACK is often associated with power, seasonal trends. Incorporate seasonal colors and elegance, and formality. It can evoke feelings of elements that align with the desired theme and sophistication and mystery. Black can also represent ambiance. This can create a sense of novelty and authority and strength. freshness for returning guests. WHITE is often associated with purity, 8. Test and iterate cleanliness, and simplicity. It can create a sense of Before implementing a color scheme, create mood space and calmness. White is often seen as a symbol boards or digital visualizations to see how the colors of innocence and can convey a sense of neutrality. It's work together. Consider seeking feedback from important to note that color psychology is not an exact stakeholders or conducting small-scale tests to gauge science, and individual experiences and cultural the impact of the colors on guests' experiences. backgrounds can influence color perception and Remember that color preferences can be subjective, associations. Additionally, personal preferences and and it's essential to strike a balance between design context play a significant role in how colors are aesthetics and the preferences of your target interpreted and experienced by individuals. audience. By carefully selecting and implementing colors, you can enhance the hospitality experience and How to Use Color ; create visually appealing and memorable spaces. Color plays a crucial role in interior and exterior design in the hospitality industry. It has the power to Visual Design Principles in Architecture evoke emotions, create ambiance, and influence the Visual design principles play a vital role in overall guest experience. architecture, helping to create harmonious, visually appealing, and functional spaces. Principles to consider when using color in Here are some key principles to consider in hospitality design: architectural design: 1. Understand the psychology of color  Balance - Balance refers to the distribution of Different colors evoke different emotions and have visual weight in a design. Achieving balance helps psychological effects on individuals. For example, create a sense of stability and equilibrium. warm colors like red and orange can create a sense of There are two types of balance in architecture: energy and excitement, while cool colors like blue and symmetrical (formal) balance and asymmetrical green can promote relaxation and calmness. Consider (informal) balance. Symmetrical balance involves the the desired mood and atmosphere of the space and even distribution of elements on either side of a central choose colors accordingly. axis, while asymmetrical balance involves the 2. Create a cohesive color scheme arrangement of elements of different sizes or visual Develop a color palette that harmonizes with the weights to create a balanced composition. overall theme and branding of the establishment.  Scale and Proportion - Scale and proportion Consider the purpose of each space and how colors refer to the relationship between different can enhance its functionality. Use a combination of elements within a design and their overall size in primary, secondary, and accent colors to create visual relation to the human scale. Scale relates to the interest while maintaining a cohesive look throughout. size of an object or space, while proportion refers 3. Consider cultural and regional to the relative size and scale of different elements influences in relation to each other. Proper scale and Consider the cultural background and preferences of proportion are essential in creating a harmonious your target audience. Colors can have different and visually pleasing composition. meanings and significance астом and traditianger  Rhythm and Repetition - Rhythm is the densure that color choices are appropriate and repetition or pattern of visual elements within a resonate with the target demographic design. It helps create movement and visual 4. Balance bold and neutral colors interest. Repetition of elements, such as forms,  shapes, or patterns, can establish a sense of unity Factors to be considered in allocating space and coherence in architecture. Rhythm and according to "Dr. Grace Portua Perdigon of repetition can be achieved through the Facilities Planning and Design for Lodging and arrangement of windows, columns, or other Food Service Operations. architectural elements. 1. The size and shape of the space;  Contrast - Contrast is the juxtaposition of 2. The number of customers and employees; different elements to create visual interest and 3. The type of services offered, and emphasize differences. Contrast can be achieved 4. The equipment and furniture used. through variations in color, texture, shape, size, or For example, a hotel room may have a different space material. It helps create focal points, highlight determinant than a restaurant. Hotel room may need to architectural features, and add drama to a design. accommodate a bed, a desk, and a bathroom, while  Unity and Harmony - Unity refers to the overall the latter may require tables, chairs, and a kitchen. coherence and sense of wholeness in a design. It involves the integration and harmonious When designing facilities in the hospitality industry, it arrangement of various elements. Unity can be is important to consider the utilization of spaces as achieved using consistent materials, colors, well. This involves ensuring that the available space is forms, or architectural styles throughout a design. used efficiently and effectively to meet the needs of the Creating a sense of harmony ensures that all customers and employees. elements work together to create a unified A restaurant may need to optimize the composition. placement of tables and chairs to maximize the number of customers it can accommodate, while still allowing for comfortable seating and movement. Space- In the context of the hospitality industry, space refers to the physical areas within hotels, resorts, and restaurants that are used to accommodate guests, provide services, and facilitate operations. It includes both public areas accessible to guests and private areas reserved for staff and back- of-house operations. Space Planning in the Hospitality Industry Space planning involves the strategic allocation and arrangement of physical spaces within hospitality establishments. It aims to optimize the utilization of CHAPTER 6 : SPACE ALLOCATION IN THE space to enhance operational efficiency, guest HOSPITALITY INDUSTRY experiences, and revenue generation. Space planning In this lesson, we will explore the importance encompasses considerations such as room layouts, of strategic space allocation within hotels, restaurants, furniture arrangement, traffic flow, functional resorts, and other hospitality establishments. Effective requirements, and aesthetics. space allocation is a critical aspect of running a Effective space planning ensures that areas are successful hospitality business. It involves carefully designed and organized to meet the needs and planning and distributing physical areas to optimize expectations of guests and staff. operational efficiency, enhance guest experiences, 1. Front-of-the-House (FOH) - The front-of-the- and maximize revenue generation. By understanding house refers to the areas within a hospitality the principles and considerations behind space establishment that are accessible to guests. allocation, hospitality professionals can be able to These areas are designed to provide a welcoming create a functional and appealing environment that and enjoyable experience for guests. Examples of meets the needs of the guests. front-of-the-house areas include the lobby, reception area, guest rooms, dining areas, bars, SPACE ALLOCATION IN HOSPITALITY and recreational facilities. The front of the house  The hospitality industry includes a wide range of w typically focused on guest service and businesses such as hotels, resorts, restaurants, interaction, and bars, that provide accommodation, food, and 2. Back of the House (BOH) - The back-of-the- beverage services to customers. house refers to the areas within a hospitality  Ergonomics facilities is a key aspect of designing establishment that are not accessible to guests. and managing such facilities as it involves These areas are primarily dedicated to optimizing the use of space to ensure the comfort, operational functions and support services. safety, and well- being of customers and Examples of back of-the-house areas include staff employees. offices, storage rooms, kitchens, laundry facilities,  One important factor to consider in ergonomics maintenance areas, and service corridors. The facilities planning is the USE of space back of the house is where staff members work allocations, which are factors that affect the behind the scenes to ensure smooth operations layout and design of s facility. and guest satisfaction.  a. Both front-of-the-house and back-of-the- should consider aesthetics, functionality, and house areas are essential for the efficient functioning safety. It's important to note that space allocation of a hospitality establishment. may vary depending on factors such as the size b. Effective planning and coordination between and type of the hospitality establishment, target these areas are crucial to deliver high-quality services market, brand standards, and local regulations. and maintain seamless operations. It's important to Designing and managing space allocation note that the specific layout and organization of front- requires a balance between guest comfort, of-the-house and back-of-the-house areas may vary operational efficiency, and revenue generation. depending on the size, type, and brand standards of the hospitality establishment. Space Considerations in Hospitality Industry Space considerations play a crucial role in the Some Key Considerations for Space Allocation in hospitality industry. Whether it's a hotel, restaurant, or the Hospitality Industry. any other hospitality establishment, efficient and  Reception and Lobby Area - The reception and effective use of space can directly impact customer lobby area should be spacious and welcoming, satisfaction, operational efficiency, and profitability. providing a favorable first impression to guests It should accommodate check-in/ check-out The following are important space considerations in counters, concierge services, seating areas, and the hospitality industry. possibly a business center. 1. Guest rooms  Guestrooms - Guest rooms should be designed In hotels, guest rooms are the primary revenue- to optimize comfort and functionality. The generating spaces. Optimizing the room design and allocation of space should include comfortable layout to maximize comfort while utilizing the available beds, storage areas, seating, work desks, and space efficiently is essential. well- designed bathrooms. The room size and Factors to consider include: furniture placement, amenities may vary depending on the hotel's storage options, adequate lighting, and soundproofing. target market 2. Public areas  Food and Beverage Outlets and category - Public areas such as lobbies, lounges, and reception Restaurants, bars, and cafes should be allocated areas are crucial for creating a positive first impression appropriate space based on the expected and providing a welcoming environment. These demand. The layout should allow for comfortable spaces should be designed to accommodate guest seating, circulation, and efficient service flow. flow, provide comfortable seating arrangements, and Additionally, separate areas may be designated offer a visually appealing ambiance. for private dining, banquet facilities, or outdoor 3. Dining areas dining spaces. Restaurants, cafes, and bars need to strike a balance  Meeting and Event Spaces - Hotels often between accommodating enough guests while allocate space for meeting rooms, conference maintaining a comfortable and intimate atmosphere. halls, ballrooms, and event venues. Flexibility in The layout should consider factors such as table room configurations is essential to accommodate arrangements, aisle widths, bar seating, and the different types of events, such as conferences, positioning of service stations. weddings, and exhibitions. These spaces may 4. Function and Event Spaces also require supporting facilities like audiovisual Hotels and venues often host conferences, weddings, equipment, staging areas, and breakout rooms. and other events. These spaces need to be flexible to  Recreational Facilities - Hotels with recreational accommodate various setups, such as theater-style, amenities, such as swimming pools, fitness banquet-style, or cocktail receptions. Adequate space, centers, spas, and sports facilities, need to proper lighting, and audiovisual equipment are crucial allocate space accordingly. These areas should considerations. be well-maintained, offer sufficient capacity, and 5. Back of the house be designed to create a pleasant environment for While guest-facing areas are important While back-of- guests. house spaces an equally vital. These storage rooms,  Back-of-House Areas - While not directly visible employee workstations, housekeeping areas, and to guests hack-of-house areas are crucial for service spaces contribute to smooth operations. smooth hotel operations. These include staff effective inventory management, and staff productivity. offices, storage areas, laundry facilities, kitchens, 6. Accessibility and maintenance rooms. Efficient space It is essential to ensure that all spaces in hospitality allocation in these areas helps improve workflow establishments comply with accessibility guidelines staff productivity, and service delivery. and regulations. This includes providing accessible  Public Spaces - Public Spaces: Public spaces entrances, restrooms, and accommodations for like corridors, elevators, staircases, and rest individuals with disabilities. rooms play a vital role in guest circulation and 7. Outdoor Spaces accessibility. Sufficient space should be allocated Many hospitality establishments feature outdoor areas to ensure smooth movement and avoid such as gardens, terraces, or swimming pools. These congestion. spaces require proper planning to maximize usage,  Exterior Spaces - Exterior spaces, such as considering factors such as seating arrangements, gardens, terraces, parking lots, and drop-off landscaping, lighting, and safety measures. areas, should be designed to enhance the overall 8. Multi-purpose spaces guest experience. The allocation of these spaces Some establishments may have spaces that need to serve multiple functions. For example, a conference room that can be converted into a banquet hall. Flexible furniture, movable partitions, and adaptable layouts can help optimize such spaces. 9. Safety and Security Space considerations should prioritize safety and security. This includes proper lighting, emergency exits, fire safety measures, surveillance systems, and crowd management strategies. 10. Future Expansion Space planning should consider future growth and expansion possibilities. Designing spaces with scalability in mind can help accommodate changing business needs and ensure long-term viability. Property Needed for the Lodging and Food Service Facility 1) Type and size of operation Restrooms or Comfort Rooms 2) Estimated number of guests 3) Supplies and Materials 4) Processing Methods 5) Equipment Requirements 6) Number of employees required 7) Structural features of the building 8) Allowance for expansion 9) Storage Space for materials 1. The seating capacity of the food service facility will 10) Suitable Space for traffic and movement determine the size of the restroom. 11) Other activities that the operation will be involved 2. Katsigris and Thomas (USA) suggests that a 50- like marketing, computer technology, and the like. seat restaurant should allocate a 35-40 square feet area for a toilet and wash basin. TOTAL FOODSERVICE FACILITY SIZE Estimated Total Facility Space for Food service FOOD SERVICE FACILITY: Back of the House Facilities Source: Food service Facilities Planning A. Amount of Space needed for the Kitchen One common approach is to calculate the dining area first, and then deduct the value obtained from the total facility area. The difference will be the kitchen area. To illustrate this procedure, a computational example is given below. Problem: JP Buenaventura is designing for a foodservice facility having a total area of 1500 sq. To evaluate whether the size of the facility is meter. He allotted 60% for the dining room, what would appropriate for the operation, the designer could visit be the allocation for the kitchen? existing operations, then compare and make the Solution: necessary adjustments. This method will prevent 1. 1500 square meter X.60-900 sqm. (Space allotted overestimating or underestimating the total facility size. for dining room 2. 1500 square meter-900 sqm. 600 sqm. (Allotted for Dining Room Sizing by Seat Count. kitchen area) The average recommended space to allow for a full- B. The total kitchen area is then divided into different service restaurant is 12 to according to an article about areas following recommended percentage space restaurant layouts on dimensions.com. 15 square feet per person; for fine dining, allow 18 to 20 square feet per person, Space Allowance Per Seat for Various Types of Food service Operations allocations. C. Compute for a 600 square meter kitchen area  In selecting furniture, several requirements must be considered such as the following: 1. Needs of customer (Standard expected of the room) 2. Operational needs (Place settings, seat turnover, ease of handling, ease of storage, and flexibility) 3. Space Dimension (The area, shape, and its To evaluate whether the size of the facility is limitations) appropriate for the operation, the designer could visit 4. Anthropometrical factors (Body dimensions of the existing operations, then compare and make users) necessary adjustments. This method will prevent Here are some key furniture equipment commonly overestimating or underestimating the total facility size. found in the hospitality industry: A. Beds - Comfortable and high-quality beds are West, Wood, Harger, and Shugart suggest the essential in hotels and resorts to ensure guests have a following considerations to address that particular restful sleep. Different types of beds, such as single, need to come up with an adequate space to double, queen, or king-sized beds, may be provided operate efficiently. based on the room category. a) Single Bed - a bed which has a size of 36" x 75" 1. The number of meals produced is the main specifically made for one person, determinant of space requirement in the kitchen. b) Double Bed - a bed which has a size of 54" X 75 2. Type of Meal, simple meals would require less that can accommodate two Individuals. equipment and fewer staff. c) Queen Bed- a bed about 60"x 80” 3. Equipment-increase in the performance and d) King Sized Bed - a bed which has a size of 78"x capacities allowing fewer units of equipment to be 80” used. 4. Convenience foods-saves work and space; II. Sofas and Chairs - Common areas, such as finishing kitchens are reduced in area up to 2/3 of hotel lobbies, lounges, and restaurant waiting a conventional kitchen. areas, require comfortable seating options. Sofas, armchairs, and accent chairs are chosen to provide a welcoming and relaxing environment for guests A. Sofa - A sofa bed is a piece of furniture that functions as a sofa during the day and can be converted into a bed at night. It is a popular choice for hotel rooms as it maximizes space and provides guests with an extra sleeping option. Sofa beds are also commonly referred to as sleeper sofas or pull-out sofas B. Armchair - An armchair is a comfortable, cushioned chair with a support on each side, where you can rest your arms while you sit. C. Accent Chair - Accent chairs, or side chairs as Chapter 7 : EQUIPMENT AND FURNISHING IN they're sometimes also known, are decorative HOSPITALITY INDUSTRY pieces of furniture that can really stand out in a The hospitality industry relies heavily on well- room. Aside from extra seating, they're mainly chosen equipment and furnishings to provide used to create a visual point of difference. exceptional service and create a comfortable and inviting atmosphere for guests. In this lesson, we will III. Tables - Tables are essential in various areas, explore the various types of equipment and furnishings including hotel rooms, restaurants, requirements commonly found in the hospitality industry, their of bars, and conference rooms Dining tables, importance, and key considerations for selection and coffee tables, side tables, and work desks are maintenance. selected based on the function and design the space. EQUIPMENT AND FURNISHINGS IN HOSPITALITY A. Dining Tables - a table, especially one seating INDUSTRY several persons, where meals are served and I. Furniture - Furniture is a fundamental aspect of eaten, especially the major or more formal meals hospitality establishments, including hotels, B. Coffee Table - a table, especially one or two restaurants, and resorts. It includes items such as seating persons, where meals are served and beds, sofas, chairs, tables, and desks. Furniture eaten, especially the major or more formal meals. should be comfortable, durable, and aesthetically C. Side Tables - A side table is placed beside a pleasing, aligning with the overall design and piece of furniture a person would sit on, such as a theme of the establishment. couch or a bed. Its main purpose is to ensure that Furniture is a crucial component of the essential items are within easy reach. hospitality industry, as it direct impacts the comfort and D. Work Desks - A work desk is a piece of furniture aesthetics of guest spaces. with a flat table-style work surface used in a school, office, home, or the like for academic, FURNITURE SELECTION  professional, or domestic activities such as 6. Mono Block Chair reading, writing, or using equipment such as a Made in plastic, affordable and convenient computer furniture, ideal for everyday use. TABLES FEATURES OF TABLES: SHAPE, SIZE, V. Outdoor Furniture AND CONSTRUCTION Hospitality establishments with outdoor Circle or Round Type spaces, such as patios, poolside areas, and Square or Rectangular Type gardens, often provide outdoor furniture to  Circular or round and square or rectangular are create inviting and comfortable environments. This the usual shapes of tables in hospitality may include outdoor dining sets, lounge operations. chairs, umbrellas, and hammocks.  Circular tables provide variety and informality, studies have indicated A. Outdoor Dining Sets - also called patio furniture  that round table produce slower turnover because or outdoor furniture, is a type of furniture guests tend to linger in round tables. specifically designed for outdoor use.  Square or rectangular tables allow regularity, a B. Lounge Chairs - a light chair made of canvas on sense of order, and may be connected or a wooden frame that you can fold up, used for extended as required. sitting on outside in warm weather, especially at  In some dining areas of restaurants, the rounds the beach. and the square are blended to create a more C. Outdoor Umbrellas - shields you from the sun, interesting scenario for the place. rain, high winds, snow, and more. They give people some much-needed privacy from the IV. Dining Chairs - Restaurants, cafes, and dining prying eyes of their neighbors. areas in hotels require dining chairs that are D. Hammocks - A hammock is a sling which is comfortable for guests during their meals. These made of fabric or netting and rope, that can be chairs should provide proper support and be suspended between two points and used for aesthetically pleasing to enhance the dining swinging, sleeping or resting. experience. VI. Storage Furniture Hospitality establishments require storage furniture such as wardrobes, dressers, sideboards, and luggage racks in guest rooms. These items help guests keep their belongings organized and accessible during their stay. A. Wardrobes - hold the clothes of the guests like gowns and tuxedos B. Dressers - A dresser is a storage system used to store clothing. C. Sideboards - A piece of furniture designed to 1. Stacking Chair hold plates, decanters, side dishes, easier for a. The framework is of metal with platics te guests to unpack. and other accessories for a fiberglass seat and back or they may be meal and frequently containing cupboards and upholstered with cloth, leather, or plastic drawers material. D. Luggage Racks - holds a guests bags and make b. Chair legs are fitted with glides it easier for guests to unpack. 2. Folding Chair a. The multiples use of space in a lodging and VII. Reception Desks and Counters food service establishment has made folding Hotels, resorts, and other hospitality chairs necessary. establishments typically have reception desks b. Durable, well designed, attractive and or counters where guest's check-in and comfortable, the frame should be heavy interact with staff. The design and functionality gauged, tubular steel with chrome-plated legs of these furniture pieces should reflect the 3. Arm Chair establishment's brand identity and facilitate a. Arms must not catch or bend with the table. smooth guest transactions. b. It requires more width and access space. A. Reception Desks.- A desk at which a receptionist c. If made of wood edges should be smooth works, as in an office. A counter, as at a hotel, at and rounded to avoid snagging of clothes and which guests are registered. nylon hose. B. Reception Counters - A counter, (as in a hotel), 4. Cantilevered Chair where guests are received. Bent tubular steel (round or square section) C. Room Dividers and Screens - In some cases, forming a continuous support for the seat and room dividers of screens are used to create back separate areas within a larger space. These can 5. Molded Chair provide privacy and flexibility for much functional Thermosetting plastics molded to form the areas or suite-style rooms seat and the back. It may be fixed to metal D. Room dividers give a warm and cozy feeling to a legs or to pedestal of plastic or metal. room. Dividers can add the privacy you need in a  large space like a gym, multi-purpose room, loft or 6. Budget Budget considerations are essential when a community center selecting equipment and furnishings. Determine your budget constraints and allocate funds VIII. Lobby and Lounge Furniture accordingly. While it's important to invest in The lobby and lounge areas are the first points quality and durability, it's also crucial to find a of contact for guests, so it's essential to have balance that aligns with your available resources. comfortable seating options such as sofas, armchairs, 7. Industry Standards -Complying with industry and ottomans. These areas should be designed to standards and regulations is necessary in the make guests feel welcome and relaxed. When hospitality industry. Ensure that the equipment selecting furniture equipment for hospitality and furnishings you choose meet safety, health, establishments, considerations should be given to and environmental requirements. Examples factors such as durability, comfort, style, ease of include fire safety standards, accessibility maintenance, and adherence to safety regulations. guidelines, and energy efficiency ratings. By Additionally, furniture should align with the overall considering these factors, you can make informed design concept and brand image of the establishment. decisions that meet the needs of your Regular inspections, maintenance, and timely establishment, enhance guest satisfaction, and replacement of furniture are necessary to ensure a align with industry standards. positive guest experience and maintain the desired aesthetics of the property When selecting equipment and furnishings for the hospitality industry. factors such as quality, durability, functionality, aesthetics, guest preferences. budget, and industry standards should be considered. Regular maintenance and replacement of equipment and furnishings are vital to ensure they remain in optimal condition and meet guest expectations. As the hospitality industry evolves, new trends and innovations in equipment and furnishings emerge. These may include eco-friendly and sustainable options, smart technology integration, and designs that enhance guest experiences 1. Quality - Quality should be a top priority when choosing equipment and furnishings for the hospitality industry. High-quality items are more likely to withstand the wear and tear of daily use, ensuring longevity and minimizing maintenance costs. 2. Durability - Alongside quality, durability is crucial in the hospitality industry. Items should be able to withstand frequent use, cleaning, and potential abuse. Look for materials and construction techniques that are known for being durable and long-lasting. 3. Functionality Equipment and furnishings should serve their intended purpose effectively. Consider the specific needs of your establishment and choose items that support efficient operations. For example, ergonomic furniture for guest comfort or commercial-grade kitchen equipment for a restaurant. 4. Aesthetic Appeal The visual appeal of your establishment plays a significant role in guest satisfaction. Choose equipment and furnishings that align with your desired ambiance and overall design concept. The aesthetics should enhance the guest experience and create a pleasant atmosphere. 5. Guest Preferences Understanding your target market and their preferences is critical. Consider the demographics, tastes, and expectations of your guests when selecting equipment and furnishings. For example, business travelers may prioritize functionality and workspace, while leisure travelers may appreciate comfortable seating and recreational amenities.