PowerPoint Presentation For Management Of Occupational Health And Safety PDF

PowerPoint Presentation for Management of Occupational Health and Safety Prepared by E. Kevin Kelloway Lori Francis Bernadette Gatien Copyright © 2021 by Nelson Education Ltd. Chapter 9 Training Cop...

PowerPoint Presentation for Management of Occupational Health and Safety Prepared by E. Kevin Kelloway Lori Francis Bernadette Gatien Copyright © 2021 by Nelson Education Ltd. Chapter 9 Training Copyright © 2021 by Nelson Education Ltd. 9-2  Learning Objectives After reading this chapter, you should be able to: – Discuss the importance of OH&S training – Identify the components of a training program – Explain the role of a needs analysis when designing a training program – Discuss issues that arise in training design and delivery, as well as options for the delivery of health and safety training programs continued…. Copyright © 2021 by Nelson Education Ltd. 9-3  Learning Objectives After reading this chapter, you should be able to: – Discuss the role of evaluation in any training program – Evaluate the measurement concerns surrounding organizational measures of occupational safety training effectiveness – Describe some common health and safety training initiatives, including safety orientation, first-aid training, and WHMIS Copyright © 2021 by Nelson Education Ltd. 9-4 Poll Open the MindTap Mobile App and select your course. Which of the following is considered a vulnerable group as it relates to receiving workplace training? a) low wage earners b) older workers c) unionized workers d) men Copyright © 2021 by Nelson Education Ltd. 9-5  Opening Vignette: The Need for Training Prior to the Humboldt Broncos bus accident, Ontario was the only province that required training for all truck drivers Training related to OHS must meet several criteria: – Engaging – Maximize participant learning – Meticulously documented including current certifications Copyright © 2021 by Nelson Education Ltd. 9-6  Opening Vignette: The Need for Training Copyright © 2021 by Nelson Education Ltd. 9-7  Canadian Statistics A study of nearly 60 000 Canadian workers reported that only 12% of women and 16% of men had received workplace safety training in the previous year Employees who were new to their jobs were more likely to receive training – The proportion who did remains low, at only 20% Copyright © 2021 by Nelson Education Ltd. 9-8 The Need for Training Copyright © 2021 by Nelson Education Ltd. 9-9  The Role of OH&S Training Three basic rights apply to all Canadian employees: – Right to know – Right to participate – Right to refuse unsafe work Copyright © 2021 by Nelson Education Ltd. 9-10  The Role of OH&S Training Right to know – Workers need to be informed about dangerous or unsafe materials and machinery in workplace Right to participate – Workers have right to take part actively in protection of their own health and safety Copyright © 2021 by Nelson Education Ltd. 9-11  The Role of OH&S Training Right to refuse unsafe work – Workers have a right to refuse unsafe work if they are asked to perform a task that they deem to be unsafe or are asked to use equipment that is not in good repair Copyright © 2021 by Nelson Education Ltd. 9-12  Health and Safety Training Programs Instructional Systems Design (ISD) Model of Training: – A general model of the training process that incorporates three parts: Needs analysis Training design and delivery Training evaluation – Notes interdependencies among the three major parts of the training process Copyright © 2021 by Nelson Education Ltd. 9-13 Instructional Systems Design Model of Training Copyright © 2021 by Nelson Education Ltd. 9-14  Health and Safety Training Programs Needs Analysis – Initial stage of the training development processes – Intended to identify employee and organizational deficiencies training can address – Recognizes potential obstacles to successful training – Types include: Organizational analysis Job analysis Person analysis Copyright © 2021 by Nelson Education Ltd. 9-15  Health and Safety Training Programs Organizational Analysis – An analysis of the entire organization, designed to examine resources, strategy, and environment in order to assess the organization’s support for training – Can identify the health and safety areas that need knowledge and skills improvement and that may be targets for a training program – Highlight any constraints that may limit the success of a training program before training is designed and delivered Copyright © 2021 by Nelson Education Ltd. 9-16  OH&S Today 9.2 Digital Safety Online training is increasingly used by organizations as a means of managing the costs associated with safety training (e.g., Ontario Ministry of Labour). WHMIS is often delivered online. Digital training offers more than financial advantages; it can offer a more interactive approach to training (e.g., simulations). Copyright © 2021 by Nelson Education Ltd. 9-17  Health and Safety Training Programs Safety Climate: – Employees’ shared perceptions of the importance of safety in the workplace – Examination of the organization’s safety climate is one way to determine the extent of organizational support for a health and safety training program – Relates to perceptions about safety- related policies, procedures, and practices that are shared by all stakeholders in the organization Copyright © 2021 by Nelson Education Ltd. 9-18  Health and Safety Training Programs Job/Task Analysis: – Component of the training needs analysis process during which the jobs and specific job tasks that are in need of training are identified and studied – Starting point involves identifying the jobs to be targeted for training – Some forms of training, such as a basic safety orientation or a seminar on the role of health and safety committees, will apply to employees in many positions within the organization Copyright © 2021 by Nelson Education Ltd. 9-19  Health and Safety Training Programs Person Analysis: – A component of the training needs analysis process during which individual employees’ behaviour is studied to identify gaps in performance – Assessment will investigate the training needs of individual employees – Individual employees’ behaviour is considered to see whether performance meets desired standards Copyright © 2021 by Nelson Education Ltd. 9-20 Health and Safety Training Programs Copyright © 2021 by Nelson Education Ltd. 9-21 Training Design and Delivery 1. What are the objectives for training? 2. Will the training program be designed or purchased? 3. What is the appropriate content for the training? 4. Who will receive the training? 5. Who will deliver the training? 6. Where will the training take place? Copyright © 2021 by Nelson Education Ltd. 9-22  Training Content Training Objectives: – Statements regarding the knowledge, skills, and behavioural changes that trainees should acquire in the training program Train the Trainer: – Programs designed to offer subject- matter experts in various content areas skills in program delivery and communication Copyright © 2021 by Nelson Education Ltd. 9-23  OH&S Notebook 9.1 How to Select Training Providers When in-house trainers are not available then external trainers are used Organizations should look for the following qualities when relying on training providers: – Wide selection of courses – Cost saving, help, and support – Interactive training and current content – Industry experience – Competency-based training Copyright © 2021 by Nelson Education Ltd. 9-24  Training Content WHMIS – Workplace Hazardous Materials Information System; a legislated training program in the handling of potentially hazardous chemicals in the workplace that ensures Canadian workers recognize hazardous materials and are knowledgeable in emergency procedures following a chemical spill Copyright © 2021 by Nelson Education Ltd. 9-25  OH&S Notebook 9.2 Training Delivery Methods On-the-job training: Off-the-job training: – Job instruction – Lecture – Performance aid – Job rotation – Discussion – Apprenticeships – Audio visuals – Coaching – Case incident – Mentoring – Behaviour Technology-based training: modelling – Web-based – Role-play – Video/television – Games – CD/DVD – Simulations – Teleconference Copyright © 2021 by Nelson Education Ltd. 9-26  OH&S Notebook 9.3 Learning Theory and Training Delivery Behaviourist Perspective – Training should target specific actions – Stimuli in training are identical to transfer environment Social Learning – Attention – Memory – Motor control – Motivation Experiential Learning – Knowledge is acquired via direct participation – New insights are applied to realistic situations – Trainees reflect on prior and new experiences Copyright © 2021 by Nelson Education Ltd. 9-27  Training Evaluation Training evaluation – A component of the ISD training model designed to assess the value added for individuals and organizations following the implementation of a training program Copyright © 2021 by Nelson Education Ltd. 9-28  Training Evaluation Assess the value added for individuals and organizations following implementation of training program 1. Did the trainees have positive reactions to the training? 2. Did the trainees learn the material covered in the training? 3. Did the trainees apply what they learned and realize a change in work behaviour? 4. Did the organization see positive organizational results following training? Copyright © 2021 by Nelson Education Ltd. 9-29  Training Evaluation Measurement options: – Reactions to training using surveys, interviews, focus groups – Trainees’ mastery of information presented – When task simulation is incorporated into training, evaluators can assess trainees’ performance during the training program – On-the-job behaviour using self-report inventories in which trainees rate own behaviour or supervisors complete a report on trainees’ actions when performing the task in question – Observe employees’ on-the-job performance Copyright © 2021 by Nelson Education Ltd. 9-30  Training Evaluation Organizational evaluation: – Incident, injury, and fatality rates: Programs should contribute to reduced accident, injury, and death rates – Incidence of close calls Occur when accidents or injuries are narrowly avoided Effective safety training programs should reduce the number of near misses Copyright © 2021 by Nelson Education Ltd. 9-31  Organizational Evaluation Organizational evaluation: – Incidence of lost-time injuries – Absenteeism – Workers’ compensation claims and costs Successful training programs should decrease incident and injury rates – Employee benefit costs Effective safety training can contribute to reduced use of programs such as physiotherapy and occupational therapy – Safety inspection reports Copyright © 2021 by Nelson Education Ltd. 9-32  Common Safety Training Initiatives Safety Orientation – Ensures all employees are provided with a base level of health and safety training – Reinforces development of a safety climate Copyright © 2021 by Nelson Education Ltd. 9-33  Common Safety Training Initiatives Safety Orientation – General orientation to OHS should include Fire and emergency safety procedures Incident policies Hazards unique to the workplace Protective personal equipment WHMIS training Role of JOHS committee Roles and responsibilities of individual employees Job-specific safety procedures Housekeeping and safety awareness Copyright © 2021 by Nelson Education Ltd. 9-34  Common Safety Training Initiatives First Aid Training – Many Canadian employers are required under OH&S acts to provide first aid training to employees Copyright © 2021 by Nelson Education Ltd. 9-35  Common Safety Training Initiatives WHMIS Training – Employers are required to: Properly store and dispose of hazardous materials Ensure workers receive training in handling and using controlled products Copyright © 2021 by Nelson Education Ltd. 9-36  Video Links Training – Young and New Worker Programs—Introdu ction, WorkSafeBC (5min, 32sec) – WHMIS 2015 for Employers (5min, 37sec) – WHMIS 2015 for Employees (4min, 11sec) – Young Workers: Lost Youth—Four Stories o f Injured Young Workers (17min, 44sec) – Safety Induction Videos (1min, 26sec) Copyright © 2021 by Nelson Education Ltd. 9-37  End-of-Chapter Activities Review end-of-chapter discussion questions to learn about: – Why organizational support is necessary – What are important organizational outcomes – Advantages and disadvantages associated with use of web-based training Copyright © 2021 by Nelson Education Ltd. 9-38