Orbis Programming Overview - Opportunities PDF

Summary

This document details the benefits of effective golf programing for golf clubs. It emphasizes how coaches can enhance customer experience and drive business growth. The overview highlights improved customer satisfaction, retention, and increased revenue.

Full Transcript

Golf coaches and the programing they offer has the power to connect customers, the coaching operation and the clubs in which they operate together, ultimately delivering powerful results for all stakeholders. Orbis Golf provides an industry leading solution to drive benefits for each of these. In...

Golf coaches and the programing they offer has the power to connect customers, the coaching operation and the clubs in which they operate together, ultimately delivering powerful results for all stakeholders. Orbis Golf provides an industry leading solution to drive benefits for each of these. In short, we know that when clubs and coaches truly connect and collaborate, combining experience and insight with the latest proven tools. remarkable things happen. Coaches will drive forward their own coaching service delivering a sustainable, lucrative and enjoyable occupation for life. They will offer enormous value to their club with aligned objectives and will enjoy strong relationships with their customers. The club will see enormous business growth including increased customer satisfaction, retention, on site spend and new member growth. They will also forge strong relationship with their coaching team through aligned objectives. If your customers are engaged in effective golf programing it will drive their experience. They will have a strong relationship with their coach who is managing their journey at every step and in turn they are activated and engaged at the club. We know that coaches have the power to play a leading role in any golf club, regardless of its size, structure or goals. Coaches are central to the engagement and enjoyment of customers playing the game and can deliver enormous values to the club in which they operate. When provided with appropriate training and resources, coaches can earn more, feel valued by their club, and enjoy a heightened sense of purpose. They also feel more aligned with the club, which is such a crucial factor in building a cohesive offering -- and a dependable income stream. Variety and engagement with a diverse customer base will lead to high satisfaction in their role and ultimately long term retention within the industry. Our solution has proven to increase coaching revenue by up to 400%, driving increased job satisfaction and security. Coaches will be recognised within the clubs they operate and for the enormous value they can provide. Coaches will drive customers enjoyment and improvement which will in turn deliver increased satisfaction, customer growth and long term retention. We know that customers engaged in effective golf programing at their club play more regularly, utilise their club more often, develop stronger social connections and ultimately enjoy playing the game. This in turn will develop deep personal benefits as well as benefits to their coach and the club in which they interact. We know that customers engaged in effective golf programing develop and maintain strong social connections. This helps them to enjoy playing the game and utilise all the benefits of their club. Customers who regularly use a club will enjoy spending time their more often and can maximise the benefits it can provide. Driving the customers experience and game development will in turn mean they enjoy playing. They will feel a sense of achievements as their game progresses and will keep coming back for more. Those who are enjoying playing the game, spending time at the clubs are more likely to engage their family and friendship circle in the sport and the club. This will deliver deep personal benefits as well as benefits to the club and the coach. Effective golf programing can deliver enormous results to the club. Regardless whether the club in which your are based is part of a multi-academy operation, a high end country club or a pay and play facility, if the golf programing that is delivered aligns to their clubs goals then the rewards are clear. With a highly effective coaching team and engaged customers, we have seen powerful results and impact to the golf club. Member or visitors who are engaged in a club do not leave and we have proved that effective coaching programs aligned to the needs of the venue can reduce attrition by up to 75%. A family with juniors in a structured coaching programme is far more likely to renew its membership and in this scenario, lapsed renewal is less than 2%. New customers will be inspired to join your club through engaging and effective programing. Our programs have added on average 25 new members each year to a clubs. Providing a pathway to try the game and integrate into golf is key, This will lead to membership upgrades and will provide increased value to the member. Creating a joined-up and inclusive experience reaps rewards. When Customers have a more engaged experience across the club, on average this increases year on year spend on golf and food & beverage by 35%.

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