Human Resources Management Part 2 PDF

Better Managers for a Better World HUMAN RESOURCES MANAGEMENT - PART 2 Stefano Cera  Better Managers for a Better World Patty Mc Cord (Ted video)  Better Managers for a Better World 4 lessons the pandemic taught us a...

Better Managers for a Better World HUMAN RESOURCES MANAGEMENT - PART 2 Stefano Cera  Better Managers for a Better World Patty Mc Cord (Ted video)  Better Managers for a Better World 4 lessons the pandemic taught us about work, life and balance Patty Mc Cord (Ted video) https://www.ted.com/talks/ patty_mccord_4_lessons_the_pandemic_taught_us_about_work_life_and_balance HRM BASICS Better Managers for a Better World  Strategic business goals What is to be achieved and how HR planning Determine number and type of jobs to be filled Match HR supply with job openings Job analysis Collect job information Job description Job specification Job title; Duties and Experience; Qualifications; Skills, responsibilities; Relationships; abilities, knowledge; Personal Know-how; Accountability; qualities; Special requirements Authority; Special circumstances Recruitment Identify and attract a pool of candidates Contents (today) 1. The phase of HR planning>Processes 2. Ted Talk by Reiner Strack (Challenges in the global workforce) 3. Induction>Orientation>Onboarding 4. Retention of people unsplash.com/Timon Studler  JOB ANALYSIS Better Managers for a Better World JOB ANALYSIS Better Managers for a Better World It’s important to decide what the job should be and then what sort of person is needed for that job JOB ANALYSIS Better Managers for a Better World Process of analyzing and describing the component tasks, responsibili es and outcomes of jobs and the knowledge, competencies, skills & abili es required to adequately perform these du es ti ti ti  USEFUL QUESTIONS Better Managers for a Better World What is the kind of role we need to ll? Is this role the best way of execu ng the tasks that we need to do? It’s a team "role" or an individual "job"? fi ti  USEFUL QUESTIONS Better Managers for a Better World Should we be looking at a job to assist us into the future, not just for now ? What skills do we need to e ec vely do this job? Can we get & keep the skills needed? ff ti METHODS OF COLLECTING DATA Better Managers for a Better World Interviews Ques onnaires Observa on Internet-based job analysis ti ti  JOB DESCRIPTION Better Managers for a Better World WHAT IS? Better Managers for a Better World An organized and factual wri en statement describing the du es and responsibili es of the job. Speci es what a worker does, how, why, the priori es, & the circumstances under which it is done. fi ti ti ti tt  WRITING A JOB DESCRIPTION Better Managers for a Better World Job iden ca on Job summary Rela onships Responsibili es and du es Performance standards Working condi ons ti ti ti fi ti ti ti  Example of a job description Corporate Better Managers fortrainer a Better World https://resources.workable.com/job- descriptions/  JOB SPECIFICATIONS Better Managers for a Better World Descrip on of the minimum individual "quali es" that an employee needs to successfully carry out the du es & responsibili es. Skill Factors (may include di erent sets for essen al & desirable skills - hard skills) E ort Factors (mental & physical - so skills) Working Condi ons May also include Performance Standards and priori es. ff ti ti ti ti ti ff ti ft ti  JOB SPECIFICATIONS Better Managers for a Better World Let’s work Search on h ps:// resources.workable.com/job- descrip ons/ one example of job descrip on and, using your crea vity, apply it to a speci c situa on/role (related to your work or thinking to a likely posi on), adding: - Skill factors (hard skills) - E ort factors (so skills) - Working condi ons - Performance standards ff ti ti ti tt ti fi ft ti ti  CHALLENGES ABOUT WORKFORCE Better Managers for a Better World RAINER STRACK (TED TALK) Better Managers for a Better World The workforce crisis of 2030 | and how to start solving it now Patty Mc Cord (Ted video) https://www.ted.com/talks/ rainer_strack_the_workforce_crisis_of_2030_and_how_to_start_solving_it_now  WHAT ARE PEOPLE LOOKING FOR IN WORK? Better Managers for a Better World 1) Being appreciated for our work 2) Having a great relationships with colleagues 3) Enjoying a great work-life balance 4) Having a great relationship with the boss […] 8) Salary  PLAN FOR A CHANGE 1 Better Managers for a Better World A plan about how to forecast supply and demand for different jobs and different skills. Workforce planning will become more important than financial planning.  PLAN FOR A CHANGE 2 Better Managers for a Better World A plan about how to attract great people: generation Y (millennials), women, but also retirees.  PLAN FOR A CHANGE 3 Better Managers for a Better World A plan about how to educate and upskill them. There's a huge upskilling challenge ahead of us.  PLAN FOR A CHANGE 4 Better Managers for a Better World How to retain the best people, or in other words, how to realize an appreciation and relationship culture.  INDUCTION, ORIENTATION&ONBOARDING Better Managers for a Better World Better Managers for a Better World  INDUCTION>FIRST ACTIVITIES Better Managers for a Better World Introducing the newcomer to his company and work environment. It might involve a slideshow presenta on on team culture, for example, a meet-and-greet or tour with relevant coworkers. ti  ORIENTATION>CULTURE&VALUES Better Managers for a Better World Helping the newcomer to align with his new posi on, responsibili es and work culture. It’s all about compliance and ge ng new hires up to speed on processes, paperwork, and the company’s general administra ve structure. tti ti ti ti ONBOARDING>CONTINUOUS PROCESS Better Managers for a Better World A comprehensive process involving management and other employees that can last up to 12 months.  CASE STUDY Better Managers for a Better World Design a virtual induc on for 10 new hired people in a period of two weeks. ti  CREATE A VIRTUAL INDUCTION PROGRAM - CRITERIA Better Managers for a Better World 1) Spread your program out Induction over a number of days.  CREATE A VIRTUAL INDUCTION PROGRAM - CRITERIA Better Managers for a Better World 1) Spread your program out over Induction a number of days. 2) Embrace the idea that you can’t possibly overcommunicate.  CREATE A VIRTUAL INDUCTION PROGRAM - CRITERIA Better Managers for a Better World 1) Spread your program out over Induction a number of days. 2) Embrace the idea that you can’t possibly overcommunicate. 3) Get technology into the hands of new employees as quickly as possible.  CREATE A VIRTUAL INDUCTION PROGRAM - CRITERIA Better Managers for a Better World 4) Emphasize your company’s Induction culture and values.  CREATE A VIRTUAL INDUCTION PROGRAM - CRITERIA Better Managers for a Better World 4) Emphasize your company’s Induction culture and values. 5) Make induc on interac ve to keep par cipants engaged and connected. ti ti ti  CREATE A VIRTUAL INDUCTION PROGRAM - CRITERIA Better Managers for a Better World Induction 4) Emphasize your company’s culture and values. 5) Make induc on interac ve to keep par cipants engaged and connected. 6) Emphasize the role of the hiring manager and a designated buddy. ti ti ti  CREATE A VIRTUAL INDUCTION PROGRAM - CRITERIA Better Managers for a Better World 4) Emphasize your company’s culture Induction and values. 5) Make induc on interac ve to keep par cipants engaged and connected. 6) Emphasize the role of the hiring manager and a designated buddy. 7) Model con nuous learning by asking for feedback and ac ng on it quickly (onboarding). ti ti ti ti ti CHECKLIST Better Managers for a Better World CHECKLIST Better Managers for a Better World CHECKLIST Better Managers for a Better World CHECKLIST Better Managers for a Better World CHECKLIST Better Managers for a Better World CHECKLIST Better Managers for a Better World  RETENTION OF KEY PEOPLE Better Managers for a Better World Better Managers for a Better World  WHAT IS Better Managers for a Better World "Attracting key people is only one dimension, the other is keeping them" (-Nankervis et al., 2008, 214)  WHAT IS Better Managers for a Better World "Attracting key people is only one dimension, the other is keeping them" (-Nankervis et al., 2008, 214) “87% of employers said that improving retention is a critical priority for their organization” (-Future Workplace and Kronos 2016)  CASE STUDY Better Managers for a Better World How to retain people a er Covid-19? ft  WHY EMPLOYEES LEAVE AND WHY THEY STAY Better Managers for a Better World Chauncey Crail | April 30, 2024 Inadequate salary or hourly rate Feeling overworked or burnout and unsupported No, or limited space for growth Need for better work-life balance Unhappy with management or the company culture https://www.forbes.com/advisor/business/employee-retention-strategies/  BURNOUT Better Managers for a Better World 2020 GALLUP REPORT Employee burnout 76% of employees sometimes experience burnout, 28% ‘often’ or ‘always’ Top 5 factors of burnout: 1) Unfair treatment at work 2) Unmanageable workload 3) Unclear communications from management 4) Lack of manager support 5) Unreasonable time pressure  EFFECTIVE EMPLOYEE RETENTION STRATEGIES IN 2024 Better Managers for a Better World Chauncey Crail | April 30, 2024 1) Offer competitive base salaries 2) Let your employees work from home 3) Provide flexible scheduling https://www.forbes.com/advisor/business/employee-retention-strategies/  EFFECTIVE EMPLOYEE RETENTION STRATEGIES IN 2024 Better Managers for a Better World 4) Encourage and promote work-life balance 5) Recognize and reward your employees for their work 6) Create a culture that employees want to be part of  EFFECTIVE EMPLOYEE RETENTION STRATEGIES IN 2024 Better Managers for a Better World 7) Build employee engagement 8) Create an emphasis on teamwork 9) Reduce employee burnout  EFFECTIVE EMPLOYEE RETENTION STRATEGIES IN 2024 Better Managers for a Better World 10) Provide wellness offerings 11) Give other job perks (cell phone service, travel costs, car rentals, …) 12) Foster growth and offer professional and personal development  Better Managers for a Better World Contacts: www.stefanocera.com [email protected] YouTube channel Thank you Via Giuseppe Montanelli, 5 00195, Roma RM romebusinessschool.com  MOTIVATION Better Managers for a Better World FREDERICK HERZBERG Better Managers for a Better World  Better Managers for a Better World Maslow hierarchy of needs MASLOW HYERARCHY OF NEEDS Better Managers for a Better World BABY BOOMERS GENERATION X MILLENNIALS GEN Z (1946-1964) (1965-1980) (1981-1996) (1997-2012) Better Managers for a Better World THE PUZZLE OF MOTIVATION Better Managers for a Better World https://www.ted.com/talks/dan_pink_the_puzzle_of_motivation DANIEL PINK Better Managers for a Better World The candle problem (Karl Duncker) The key is the functional fixedness > Box could be a receptacle for the tacks, bur could be a platform for the candle The power of incentives Sam Glucksberg Carrots and sticks are good only in some situations EXTERNAL MOTIVATIONS Better Managers for a Better World Dan Ariely When are required mechanical skills, bonuses are good. Greater the prize, greater the result. For cognitive activities, things are different. Repetitive activities, easy to delegate and automatized. Creative part is more important. INTERNAL MOTIVATIONS Better Managers for a Better World Autonomy Need to manage your own life. Mastery Will to develop skills in something that counts for you. Purpose Will to make something that you consider very important. CONCLUSION Better Managers for a Better World The key to have great results is the internal drive to make things for their value… because they have sense for us