Communication Seminar Obn 1 PDF

Summary

This document discusses communication, constructive dialogue, and resolving conflicts. It analyzes different types of communication including manipulative tactics. Furthermore, it provides examples and tasks.

Full Transcript

Translated from Slovak to English - www.onlinedoctranslator.com DI AL O G U E , CO N Š T R U C T I V E...

Translated from Slovak to English - www.onlinedoctranslator.com DI AL O G U E , CO N Š T R U C T I V E E N DŠT R U C T I V E AND D O N ' T DISC U S S I O N SEMINAR FROM OBN 1. COMMUNICATIONĆIA COMMUNICATION CONSTRUCTIVE CONVINCING COMMUNICATION COMMUNICATION FEROVA COMMUNICATION CONŠCONSTRUCTIVE COMMUNICATION thatnowhat we're talking about should be factual. arguments are relatedthon the topic we are talking about 1 ABSOLUTIZATION 3 PROVING 2 TO THE CIRCLE REFER TO (TAUTOLOGY) GENERAL EVALUATION WITHOUT PROOFS THE BESTNoBYEŠIE ERRORS ABSOLUTIZATION NO ONE NEVER CELLS VŽDY VŠETC KAŽDY REFER TO GENERAL ASSESSMENT WITHOUT EVIDENCE appealsthto an opinion or statement that mayhand wouldthdistrwprinted or inwgenerally accepted but has no supporting argumentsnoand evidence that would confirm it. TAUTOLOGY PROOF IN A CIRCLE FAIR COMMUNICATION it should be built on rational arguments and data it must not standthon impressions and meannessh emotions must not be heardhovathperson 1 ARGUMENTATION 3 AD PERSONAM AGGRESSIVENESS 2 INSTEAD OF ARGUMENTS STICKING OTHERS THE BESTNoBYEŠIE ERRORS PRESIVENoACIA COMMUNICATION we have verified inwin case of doubt, the proof knows themth we speak the truth without distortionlovation and manipulation 1 2 PASSIVITY, DISINTEREST PASSIVITY, NOT INTERESTED THE BESTNoBYEŠIE ERRORS DI C H AR G E F O R ATTEN T I O NT SEMINAR FROM OBN 1. COMMUNICATIONĆIA SOLUTION CONFLICTS V COMPANIES Communication CONFLICT Conflicts are natural part of social life. They arise when interests, needs or values of different actors they contradict each other. Ability to understand conflicts and to solve them effectively essential for healthy the functioning of the company. CONFLICT Conflict is the situation they are in two or more individuals or groups in discord, because their interests, goals or values are in opposition. Conflicts can be small range (between individuals) or large scale (between states or societies groups). DEVELOPMENT OF THE CONFLICT 1.Latent phase:The potential conflict is there, but not yet obvious. 2.Escalation phase:Conflict begins to manifest, emotions they rise and the tension rises. 3.Final phase:Conflict can lead to open confrontation or violence. 4.De-escalation and resolution:Conflict is resolved through negotiation, mediation or other methods of resolution. TYPES OF VIOLENCE Physical violence:Direct attacks on the body or property. Psychological violence:Manipulation, threats or humiliation. Structural violence:Systemic inequality which marginalizes certain groups of people. NEGOTIATION Negotiation is a process by which actors try to find a compromise or solution that satisfies all parties conflict. Successful negotiation requires the ability to listen, understand perspective of the other side and be willing to make concessions. TYPES OF CONFLICTS ACCORDING TO CH.MOORE CONFLICT CONFLICT CONFLICT RELATIONSHIPS STRUCTURAL INFORMATION CONFLICT CONFLICT INTERESTS VALUE THANK YOU FOR ATTENTION Communication DEFENSE AGAINST MANIPULATIONS Communication PSYCHOLOGY MANIPULATIONS Manipulators' motivation: Desire for power, feeling superiority, fear of losing control or from rejections. Purpose of manipulation:Create an emotional or mental vulnerability in the other person. Impact of manipulation on the victim:Manipulation can lead to low self-esteem, anxiety, depression, or a feeling of helplessness. DEFENSIVE TECHNIQUES AGAINST MANIPULATION Self-awareness:Awareness of one's own emotions and reactions in communication. If you feel under pressured or emotionally affected, check your reactions. Critical thinking:Investigating the truth information that is presented to you and asking whether the manipulator has credible intentions. FREEDOM A RESPONSIBILITY Communication WHAT IS FREEDOM? FREEDOM Freedom means the ability to make decisions and to actaccording to their own will, without external ones restrictions, as long as we do not interfere with it to the rights of others. Freedom allows a person to express himself personality, express your opinions, choose paths v life and develop their skills. TYPES OF FREEDOM Personal freedom:Each individual has right to privacy, movement, own opinion and way of life as long as it does not endanger others. Freedom of speech:An opportunity to express yourself opinions and thoughts, and that publicly or privately, without fear of punishment or censorship. TYPES OF FREEDOM Political freedom:The right to vote, to be elected and participate in political life companies. Freedom of belief:The right to believe in anything and practice their faith without coercion or discrimination. FREEDOM AND BORDERS "My freedom ends there where the freedom of another begins" WHAT IS RESPONSIBILITY? RESPONSIBILITY means the ability to take the consequences for your decisions and actions every freedom brings with it responsibility because our actions it affects not only us but also others people and society as a whole. TYPES OF LIABILITY Personal responsibility: It concerns our actions in everyday life life - to be responsible means to act with regard to the consequences, to plan and to know take responsibility for mistakes. TYPES OF LIABILITY Social responsibility: As part of society, we must respect rights and interests of others. Responsibility means to behave in such a way that our actions did not endanger others and they supported the common good. TYPES OF LIABILITY Legal responsibility: Every citizen is responsible for compliance with laws and regulations that govern the company. Violation of these rules leads to legal action consequence, such as fines, penalties or others forms of responsibility. RELATIONSHIP BETWEEN FREEDOM A RESPONSIBILITY Freedom without responsibility: If a person had freedom without any restrictions and obligations, it could lead to chaos and anarchy. Without responsibility, people would not exist aware of the consequences of his actions, which would disturb the balance in society. RELATIONSHIP BETWEEN FREEDOM A RESPONSIBILITY Responsibility as a defender of freedom: Responsibility maintains freedom in boundaries that protect the rights of all members of the company. If we are responsible for our actions, we do not interfere with the freedom of others and support peaceful coexistence. EXAMPLES OF FREEDOM AND RESPONSIBILITY IN EVERYDAY LIFE Freedom of speech vs. responsibility for words: Everyone has the right to express their opinion, but at the same time, he is responsible for ensuring that his words do not hurt or incite hatred. Freedom of speech does not mean freedom to spread hateful or misleading information. EXAMPLES OF FREEDOM AND RESPONSIBILITY IN EVERYDAY LIFE Freedom to choose a profession vs. responsibility to work: Everyone has the right to choose what job they want perform, but with freedom of choice comes the responsibility to work honestly and respect rules and values your work environment. EXAMPLES OF FREEDOM AND RESPONSIBILITY IN EVERYDAY LIFE Freedom of lifestyle vs. responsibility towards life environment: Everyone has the freedom to decide how to live, but at the same time bears responsibility for their actions towards the environment. If we choose to act recklessly, the consequences of our actions can affect future generations. EXAMPLES OF FREEDOM AND RESPONSIBILITY IN EVERYDAY LIFE Freedom of lifestyle vs. responsibility towards life environment: Everyone has the freedom to decide how to live, but at the same time bears responsibility for their actions towards the environment. If we choose to act recklessly, the consequences of our actions can affect future generations. TASKS within the group and prepare a short solution, how they would act in a given situation, while they must take into account freedom as well responsibility TASKS Freedom of speech and responsibility for words: Imagine that you want on a social network express your opinion on a controversial topic. How would you do it in order to use it? his freedom of expression, but at the same time he was responsible for your words? TASKS Freedom and the environment: You have the freedom to decide which one way you will sort waste or how you will use energy sources at home. What decisions would you make to used his/her freedom, but also responsibly contributed to protection environment? TASKS Freedom and choice of profession: Imagine being free to choose your own future occupation. How do you take into account the responsibility towards company or loved ones when choosing profession? It affects your choice, for example responsibility towards the family, financial stability or moral values? TASKS Freedom in relationships: You have the freedom to decide who you want to be with be a friend or partner. How do you use your freedom in relationships? but at the same time are you responsible for the feelings and needs of others? THANK YOU FOR ATTENTION Communication TOLERANCE Communication TOLERANCE is the ability to respect and accept differences between people, whether it is opinions, faith, culture or lifestyle it means not judging people based on their differences and try to understand their perspectives tolerance is key to peaceful coexistence and building a just society. OPEN COMPANY is such a society where they arerespected fundamental rights and freedoms of individuals, where different opinions are freely discussed and where citizens are involved in democratic processes Such a society supports a plurality of opinions and respects diversity MULTICULTURALISM is a political and social philosophy which promotes recognition and acceptance different cultures within one companies instead of assimilation the emphasis is on preserving the cultural identity of individuals groups and their equal status COSMOPOLITICISM is the belief that all people belong to of one global community, independent of them national or cultural origin. cosmopolitan people feel themselves to becitizens of the worldand they perceive humanity as a whole, not as different nations MIGRANTS A REFUGEES Communication MIGRANTS there are people whoand decide voluntarily leave your countryorigin to moved to another country, usually for better living conditions, work or by education unlike refugees, migrants usually they do not move because of a direct threat to their lives, but because ofeconomic, social or family reason. REFUGEES there are people whothey must leave their country due to persecution, conflicts, warsor serious violation of human rights ASYLUM Refugees seek protection in other countries and they have the right to ask forasylum - legal protection,which is provided by the state or international community to those who face persecution on the grounds of race, religion, nationality, political opinions or belonging to a certain social group. INTERNALLY DISPLACED PERSONS there are people who wereforced to relocate from one regionof your country to others due to violence, natural disasters or human rights violations, but did not cross international borders ADDITIONAL PROTECTION istype of protectiony provided to persons, whichdo not meet the conditions for refugee status, but whichthreatens real riskserious harm to health or life if they were returned to your home country BRAIN DRAIN indicates the phenomenon wheneducation and qualified professionals are leaving from his country of origin for better ones opportunities abroad this outflow can weaken the country's development origin, because it loses its talented workforce. GETTING BRAINS is the opposite phenomenon when countriesbenefit from influx of qualified professionals from other countries can support this process economic growth and innovation in countries that receive educated migrants. SOLIDARITY isprinciple, which expresses accountability and support among states and nations in solving global challenges, such as migration and refugees solidarity isnecessary to ensure fair division of dutiesbetween countries in providing assistance to people in need. DISCUSSION How do you think it should work? solidarity between states in reception refugees and migrants? What benefits a solidarity brings challenges for countries that provide asylum, and for countries experiencing brain drain? THANK YOU FOR ATTENTION Communication

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