Adaptability & Resilience Course PDF

X Welcome: Introduction to your.. A Home Lesson 1 of 8 Welcome to Forward Getting started on your Journey Congratulations on joining the McKinsey & Company Forward program. We invite you to watch this video where...

X Welcome: Introduction to your.. A Home Lesson 1 of 8 Welcome to Forward Getting started on your Journey Congratulations on joining the McKinsey & Company Forward program. We invite you to watch this video where our Global Managing Partner, Bob Sternfels, shares welcoming remarks. ,. X Welcome: Introduction to your.. ,. Video Transcript Bob: Hi everybody, l'm Bob Sternfels. l'm the Global Managing Partner of McKinsey and Company and l'm really excited that you've decided to take a step forward and embark on the Forward program with us. This is something that 1have enormous faith in and 1think that the journey that you're going to go on, l'm convinced, will be an unlock for you. When l've spoken to hundreds of leaders such as yourself, 1hear a couple of things. 1 hear that the world is moving faster, _ _.. _ _1_. "'_ _ >"'_ ,__ _. _. _ x Welcome: Introduction to your.. 1 as yourself, 1hear a couple of things. 1 hear that the world is moving faster, the problems that you have to solve are getting more complicated. That technology will be central to everything that we actually do going forward , that the notion of having your voice heard becomes critical and ensuring that it is heard to drive change becomes even more critical. And that there's a hunger for practical guidance, mentorship, and apprenticeship. That's what Forward is ail about. It is to try and help on some of these critical topics and accelerate you on your journey. The other thing 1might say is one of the things we know is that the most effective leaders are the on es that persist in the face of adversity. l'm half Finnish and we have a word for this called "sisu ' which is which is grit and 1think that this is a time for 'sisu ', you ail have that. It's also the notion of empowering others around you to do the same thing, to not only be good , 1 x Welcome: Introduction to your.. 1 your Journey. 1he oth erthlng 1mlght say is one of the things we know is that the most effective leaders are the ones that persist in the face of adversity. l'm half Finnish and we have a word for this called "sisu' which is which is grit and 1think that this is a time for 'sisu', you ail have that. It's also the notion of empowering others around you to do the same thing, to not only be good communicators but be great listeners. To not strive to lead others but make other leaders and not to learn something but to learn how to learn. 50, 1just wanted to say thanks for embarking, we're starting together. l'd love to hear some feedback on how the program goes and good luck on the journey. Lesson 2 - Forward Roadmap and Learning Workbook v X Welcome: Introduction to your.. A Lesson 1- Welcome to Forward Lesson 2 of 8 Forward Roadmap and Learning Workhook Welcome to the McKinsey Forward Program! Here are a few reminders before you begin your Journey:. -- _. 1 _ l , -- x Welcome: Introduction to your.. Timeline and Roadmap Forward is a 10-week learning program delivered in a digital and virtual format. Within this digitallearning plan, you will find a iist of components that you need to complete bya certain deadline. You may start and complete the components at any time during the 10 weeks, as long as you complete them before the deadline stated in your Welcome Email. You will need between 16 and 20 hours to complete the program. You can distribute the work across the 10 weeks by dedicating_ X Welcome: Introduction to your.. , You will need between 16 and 20 hours to complete the program. You can distribute the work across the 10 weeks by dedicating 2 hours of learning each week. In your Forward Learning Workbook, you will find a roadmap and planner to help you plan your learning journey. Live Webinars ln this digitallearning plan , you will find 12.~ ,· = rr _~ ~~ t. ,. 1 r X Welcome: Introduction to your.. = /e Webinars ln this digital learning plan , you will find 12 different components, two of which refer to live webinars. These are: 1. Join a Welcome Webinar: Welcome Webinars are only available during the early days of the program. They are optional and will not affect your pragress, but we highly encourage you to join to further understand what the program is ail about. 2. Attend the Mandatory Webinar: Lead Forward - Mindsets for Growth: This webinar is mandatory and is one of the requirements for you to graduate. You have several sessions you can choose fram, 50 sign up to the one that fits your schedule best. Ali of them are the same, and you only need to fully attend one session. X Welcome: Introduction to your.. Badges and Certificates Badges and certificates will be issued to ail participants who have completed the components of the digitallearning plan and have attended the mandatory Lead Forward webinar. They will be distributed at the end of the program , only after the full1ü weeks have elapsed , even if you have met the completion requirements in advance. X Welcome: Introduction to your.. Forward Learning Workbook Before moving on, download and save the Forward Learning Workbook. Your workbook is an essential companion on your journey during and after the program. It serves as a canvas for you to capture key learnings, ideas and reflections. The workbook is for your own individual reference and practice. Vou are not required to complete and submit any sections of the workbook as part X Welcome: Introduction to your.. ':":: 'Jr own individual reference and practice. Vou are not required to complete and submit any sections of the workbook as part of the Forward program. Ali content in the workbook is confidential and proprietary and remains the property of McKinsey & Company. Any use of the material without explicit permission from McKinsey is strictly prohibited. Before you move on... Please download the Forward Learning Workbook to reflect on your experiences and takes notes as you go through the content. X Welcome: Introduction to your.. - mpany. Any use of the material without explicit permission from McKinsey is strictly prohibited. Before you move on... Please download the Forward Learning Workbook to reflect on your experiences and takes notes as Vou go through the content. Forward Learning PDF Workbook.pdf 3.2 MB Lesson 3 - Meet your future self v X Welcome: Introduction to your.. A Lesson 1- Welcome to Forward Lesson 2 of 8 Forward Roadmap and Learning Workhook Welcome to the McKinsey Forward Program! Here are a few reminders before you begin your Journey:. -- _. 1 _ l , -- X Welcome: Introduction to your.. Timeline and Roadmap Forward is a 10-week learning program delivered in a digital and virtual format. Within this digitallearning plan, you will find a iist of components that you need to complete by a certain deadline. You may start and complete the components at any time during the 10 weeks, as long as you complete them before the deadline stated in your Welcome Email. X Welcome: Introduction to your.. = u will need between 16 and 20 hours to complete the program. You can distribute the work across the 10 weeks by dedicating 2 hours of learning each week. In your Forward Learning Workbook, you will find a roadmap and planner to help you plan your learning journey. Live Webinars ln this digitallearning plan , you will find 12 different components, two of which refer to X Welcome: Introduction to your.. = Je Webinars ln this digitallearning plan, you will find 12 different components, two of which refer to live webinars. These are: 1. Join a Welcome Webinar: Welcome Webinars are only available during the early days of the program. They are optional and will not affect your progress, but we highly encourage you to join to further understand what the program is ail about. 2. Attend the Mandatory Webinar: Lead Forward - Mindsets for Growth: This webinar is mandatory and is one of the requirements for you to graduate. You have several sessions you can choose from , 50 sign up to the one that fits your schedule best. Ali of them are the same, and you only need to fully attend one session. X Welcome: Introduction to your.. Badges and Certificates Badges and certificates will be issued to ail participants who have completed the components of the digitallearning plan and have attended the mandatory Lead Forward webinar. They will be distributed at the end of the program , only after the full1ü weeks have elapsed, even if you have met the completion requirements in advance. X Welcome: Introduction to your.. Forward Learning Workbook Before moving on, download and save the Forward Learning Workbook. Your workbook is an essential companion on your journey during and after the program. It serves as a canvas for you to capture key learnings, ideas and reflections. The workbook is for your own individual reference and pradice. You are not required to complete and submit any sections of the workbook as part of the Forward program. Ali content in the workbook is confidential and proprietary and remains the property of McKinsey & Company. Any use of the material without explicit permission from McKinsey is strictly prohibited. X Welcome: Introduction to your.. - mpany. Any use of the material without explicit permission from McKinsey is strictly prohibited. Before you move on... Please download the Forward Learning Workbook to reflect on your experiences and takes notes as Vou go through the content. Forward Learning PDF Workbook.pdf 3.2 MB Lesson 3 - Meet your future self v X Welcome: Introduction to your.. Less on 3 of 8 Meet your future self Meet your future self The world of work is rapidly transforming. People everywhere are asking similar career questions and experiencing ail kinds of changes. Let's meet some people like you to gain some inspiration for your own journey! As you go through their stories, reflect on your own path. What do you have in common with them and what are some other goals and aspirations that are unique to your journey? For each character example, click through the tabs to lea rn about their iournev X Welcome: Introduction to your.. For each character example, click through the tabs ta learn about their journey. L A) MEET LAYLA LAYLA'S STORY JO U Layla is now a business operations specialist at Threads & Co" a large fashion company, where she analyzes improvements to their existing business processes and systems. But her story did not start here". o X Welcome: Introduction to your.. A few years ago, Layla was a customer service representative for a different organization, where her job felt like a dead- end. She did not enjoy the work environ ment at the organization and was constantly anxious about the organization's plan to automate jobs like hers using artificial intelligence (AI). A single mother of two, Layla needed to explore new options that paid weil, allows her to work remotely to take care of her kids, and learn technical skills to enhance her career growth. o X Welcome: Introduction to your.. LAYLA'S AYLA LAYLA'S STORY JOURNEY After talking to her coworker, Layla realized she needed to embrace technology and its growing role in the workplace, She signed up for certifications and sought out opportunities that were out of her comfort zone, which landed her a position as a computer user support specialist. This role helped her build the ski Ils that led her down her career path to eventually become a business operations specialist. X Welcome: Introduction to your.. MEET VICTORIA'S VI C T ' VICTORIA STORY JOU Victoria is now a project manager at a tech company, where she manages a team of 5 engineers and designers. But her story did not start here... o X Welcome: Introduction to your.. VICTORIA STORY JOU A few years ago, Victoria was a program coordinator with aspirations to advance in her career quickly. But anytime Victoria's manager would assign her a new task that required investigating an unfamiliar problem, she wouldn't know where to start and spent days going around in circles. That made her nervous and her boss could tell she was not ready for the next step in an environ ment where the market needs were changing at a rapid pace. Victoria needed to find a new way to approach challenges in the professional world and practice leading projects. X Welcome: Introduction to your.. ,T VICTORIA'S VI CTORIA ' S l R IA STORY JOURNEY With guidance fram her manager, Victoria explored how to work through prablems with her team collaboratively, As she grew her problem-solving ski Ils, Victoria was first promoted to Team Leader where she managed 2 other Pragram Coordinators and then got promoted to Project Manager, X Welcome: Introduction to your.. GEl MEET GERRI GERRI'S STORY JO U Gerri is now a small business owner of Cola Inc, overseeing 50+ employees on the production and distribution of cola beverages in his region, But his story did not start here... Lesson 4 - There is a need for new skills v X Welcome: Introduction to your.. = MEET GERRI GERRI'S STORY GEl JO U After taking time off to support his family with medical expenses, Gerri had recently earned his GED. He then started working odd jobs in family- run businesses over the years and hoped to start his own co mpany in the future. Worried about not having a 2- or 4-year degree, Gerri was unsure of what opportunities would allow him to support his family and gain business mentorship. Gerri needed to develop more experience in the professional world to gain the skills to embark on starting his own business. X Welcome: Introduction to your.. GE MEET GERRI GERRJ'S STORY JO Gerri was working part-time as a retail worker at a store that offered learning and apprenticeship programs. During his experience, he was recognized for his sales skills he had acquired over the years working at sm ail businesses and offered an opportunity to join the advertising sales team. This role set him up for a managerial promotion at Bubbles & Co., which gave him the experience to eventually start his own company. Lesson 4 - There is a need for new skills v X Welcome: Introduction to your.. Lesson 4 of 8 There is a need for new skills How is the world transforming and how are careers changing? - With the world of work rapidly transforming, Layla, Victoria, and Gerri had to learn new skills and adjust their careers as they X Welcome: Introduction to your.. With the world of work rapidly transforming, Layla, Victoria, and Gerri had to learn new skills and adjust their careers as they navigated the modern world of work. Many of these changes are common globally, and will have an effed on your career as weil. Click through the accordion ta find out what the impact of these changes are. Automation is here to stay How is the world transforming? It is estimated that Gen AI (Generative Artificial Intelligence) X Welcome: Introduction to your.. Automation is here to stay How is the world transforming? It is estimated that Gen AI (Generative Artificial Intelligence) alone cou Id enable automation of up to 70 percent of business activities, across almost ail occupations, between now and 2030. How is this going to impact the future of work? Gen AI has the potential to enhance productivity across industries. While that may affect some workers more than others, it will change ways of working for almost everyone. What does this mean? There is much greater need for technological and digital ski Ils in the workforce, but also social, and emotional ski Ils. X Welcome: Introduction to your.. Orgarnzations are seeing disruptive changes How is the world transforming? Organizations today are undergoing changes that are impacting their operations and workforce, including a significant shift in working models, new rules of employee gains and losses, and a push for employee well- being and diversity, equity, and inclusion (DEI)- related initiatives. How is this going to impact the future of work? While building resilience to tackle obstacles and turn them into opportunities will set successful organizations apart and give them an advantage, 50% of leaders believe their organizations are unprepared to react to future surprises. What does this mean? __Omanizatinnsneed individl Jal"-Whn,_ _~_ X Welcome: Introduction to your.. 1 How is this going to impact the future of work? While building resilience to tackle obstacles and turn them into opportunities will set successful organizations apart and give them an advantage, 500/0 of leaders believe their organizations are unprepared to react to future surprises. What does this mean? Organizations need individuals who can ask the right questions, think on their feet, be agile, and communicate effectively. They need adaptable leaders - and those are skills that can be taug ht. There is a neecl for new + skills What's important is that Layla, Victoria, x Welcome: Introduction to your.. 1 There is a neecl for new skills How is the world transforming? Digital and AI technolog ies are transforming the world of work and today's workforce will need to learn new skills and also learn t o continually adapt as new occupations and new working models emerge. How is this going to impact the future of work? As many as 25% more workers globally need to switch occupations by 2030, compared to the pre- pandemie estimate of 6%, about half of them will need new skills to switch occupations. What does this mean? Learning on the job and gaining frequent skill-based credentials is extremely valuable. Individuals must be prepared, not just reacting to challenges as they arise, but to make the best out of the situation. X Welcome: Introduction to your.. 1 just reacting ta challenges as they arise, but ta make the best out of the situation. What's important is that Layla, Victoria, Gerri and you can: Operate comfortably in a digital environment Add value beyond what can be do ne by automated systems and intelligent machines Continually adapt to new ways of working and new occupations Over the next few weeks, you'll start to build X Welcome: Introduction to your.. Over the next few weeks, you'll start to build the foundation of these important skills in the upcoming modules: Adaptability & resilience - Adopting mindsets and habits that make you adaptable and resilient in difficult times Problem solving - Defining problems and prioritize tasks in a structured manner when faced with a new problem to solve Communicating for impact - Planning and structuring your communication to address an audience to take action Relationships & well-being - Building strong relationships and maintaining your well-being Digital Toolkit - Understanding the digital world and how you can develop a toolkit for success  X Welcome: Introduction to your.. - Communicating for impact - Planning and structuring your communication to address an audience to take action Relationships & well-being - Building strong relationships and maintaining your well-being Digital Toolkit - Understanding the digital world and how you can develop a toolkit for success Keep in mind while some skills may seem more important or applicable to your aspirations, ail of these skills will be crucial across a variety of career paths. We'll ask you throughout to keep track of your learning and how your view of your future career develops over time. Good luck! Lesson 5 - Workbook Exercise #1: Reflect on your jour... v x Welcome: Introduction to your.. Lesson 5 of 8 Workhook Exercise #1: Reflect on your journey ahead Reflect on your journey ahead As you go through the modules, it is important to recognize why you are learning these skills and what you plan on using them towards. Identifying key motivators will keep you persistent through your journey! Forward Learning ~otthoo1LEyprci~p ttl~_  x Welcome: Introduction to your.. o Forward Learning Workhook Exercise #1 Refled on the foliowing in the Forward Learning Workbook What opportunity are you working towards? What might help you get there? What are your goals for this program? What are you most excited about in this program? Lesson 6 - Workbook Exercise #2: What skills are crue... v X Welcome: Introduction to your.. Lesson 6 of 8 Workhook Exercise #2: What skiUs are crucial to you? What skills are crucial to you? While ail the following ski Il modules will be crucial to your journey, it is important to recognize which modules you would like to prioritize and how you plan on practicing these skills in your day-to-day life. Forward Learning ~ill"rnQnkExe:rds _e'--'L# IJ;2 _ X Welcome: Introduction to your.. What three skills do you think will he the most important for your career moving forward? Capture your thoughts in the Forward Learning Workbook. o Adaptability & Resilience: Adopting mindsets and habits that make you adaptable and resilient in difficult times o Problem Solving: Defining problems and prioritize tasks in a structured manner when faced with a new problem to solve o Communicating for Impact: Planning and structuring your communication to address an audience to take action X Welcome: Introduction to your.. a new pro51 em t o solve o Communicating for Impact: Planning and structuring your communication to address an audience to take action o Relationships & Well- Seing: Building strong relationships and maintaining your well-being o My Digital Toolkit: Understanding the digital world and developing a digital toolkit for success CD As you continue with this program, reflect on why these skills are the most important for your career moving forward. X Welcome: Introduction to your.. Lesson 7 of 8 Building the essential skills Which of the skills of the future did our friends build to reach their career goals? As you explore their stories, consider which of the following skills will be most helpful for you: Adaptability & resilience Problem solving Communicating for impact Relationships & well-being My Digital Toolkit Walking through Layla's X Welcome: Introduction to your.. Walking through Layla's Journey Layla When Layla was transitioning between jobs, she was concerned about finding a new raie. She decided to talk to a coworker who was going through a similar situation. Play the video below to listen to Layla's conversation with her coworker. X Welcome: Introduction to your.. Video Transcript Coworker: Hey Layla! How are you doing? Layla: Hey Nate! Not great to be honest. This round of layoffs is making me nervous. Coworker: 1can relate- it is a stressful time. Are you looking at other jobs? Layla: 1am trying but 1haven't had much luck. 1need to find a different job where 1won't be as replaceable. Ali my experience has been in customer service, unfortunately! 1 have no idea what employers are even looking for. Coworker: The last time 1was shifting careers, my former manager recommended that 1proactively sign up for courses and certifications to learn different skillsets. X Welcome: Introduction to your.. 1 Layla: That is interesting! What kind of skills did you learn? Coworker: Everything ranging from thinking critically to structuring my communication! These skills are crucial to any career and are typically what most employers are looking for. And while you have to learn other ski Ils, which can certainly be challenging sometimes, keeping your successes in mind can help you through the tough times. Layla: This is helpful! 1did see an opening for a computer user support specialist that would allow me to work remotely. But 1am hesitant to apply. Coworker: Why is that? Layla: To be honest, 1feel overwhelmed and slightly resentful towards technology. It seems like ifs always changing and 1can never keep up!  x Welcome: Introduction to your.. -TI-- s"'~ alist that would allow me to work remotely. But 1am hesitant to apply. Coworker: Why is that? Layla: To be honest, 1feel overwhelmed and slightly resentful towards technology. It seems like it's always changing and 1can never keep up! Coworker: Learning how you can work and think in new ways with data and technology will not only remove the barriers between you and technology, but it will put you in a great place to apply for this job. Of course, you'lI need to continue expanding your digital ski Ils, but a good foundation will get you started to keep learning... X Welcome: Introduction to your.. lfow did Layla get where she is today? Changing her mindset to focus on what she can do weil and what she would need to learn helped Layla gain the confidence to try something new. She had to become more resilient, bouncing back fram obstacles and being comfortable with risks. Learning digital skills and agile ways of working also helped her feel more in control and in a more comfortable space where she can make technology work for her. Layla used the skills you'lIlearn in the Adaptability & Resilience and My Digital Toolkit courses. How can these courses help you on your professional journey? X Welcome: Introduction to your.. Walking through Victoria's Journey Victoria Once Victoria settled into her new job as a program coordinator, she was approached with working on a new project. Play the video below to listen to Victoria's conversation with her manager. X Welcome: Introduction to your.. Video Transcript Manager: Hey Victoria! 1wanted to give you a rundown of your project for the next couple of weeks before our team meeting. We're releasing the new app in four weeks and need to make sure everyone is on the same page. Do you mind drafting up a workplan for the next month and getting feedback from the rest of the team? Victoria: Uhhhh... sure! Victoria: 1have no idea how to start this workplan. l'm used to planning and execution, not brainstorming different solutions and getting input from different individuals. And this problem has 50 many moving pieces! 1should ask my manager for help. Manager: Hey Victoria, Everything okay? X Welcome: Introduction to your.. 1 trom dlfferent Indlvlduals. And this problem has 50 many moving pieces! 1should ask my manager for help. Manager: Hey Victoria, Everything okay? Victoria: 1was just wondering if you cou Id help me get started on this workplan. l'm having trouble breaking down ail the pieces of work that need to get done. Manager: No worries at ail! There are a few different things we want to evaluate when we are trying to solve a problem: 1. What are we trying to solve exactly? 2. What does the end goal look like? And how do we get there? 3. How much time...? X Welcome: Introduction to your.. 1 How did Victoria get where she is today? Learning how to problem solve not only taught Victoria how to be more independent but also helped her think creatively and get input from other people, bringing out the team leader they always were! Victoria used the skills you'lIlearn in the Problem Solving course. How can this course help you on your professional journey? CONTINUE X Welcome: Introduction to your.. Walking through Gerri's Journey - - 1 11 11 Gerri After Gerri starts working as an advertising sales agent for Bubbles & Co., he regularly conneeted with his mentor, Linda, to talk about anything on his mind. Play the video below to listen to Gerri's conversation with his mentor, Linda. X Welcome: Introduction to your.. Video Transcript Linda: Hi Gerri! How are you fitting in your new role? Gerri: Hi Linda! The work has been very exciting! Unfortunately..., 1am having difficulty connecting with my coworkers and new manager. Linda: Oh no! What's the problem? Gerri: 1don't know how l'm doing in my new position, and l'm nervous asking my manager for feedback. Linda: 1gotcha! You should really think of it as an opportunity to hear about what you're doing weil. Ask for both positive and constructive feedback fram him. Why are you having a difficult time connecting with your coworkers? Gerri: 1don't feellike 1have much to connect on. Everyone's a college X Welcome: Introduction to your.. Gerri: 1don't feellike 1have much to connect on. Everyone's a college grad, they've done internships at cool places... Linda: 1get how that can be uncomfortable, but they'd be really interested to hear a different kind of story to theirs. Opening up will help you make stronger connections here, and l'm sure your colleagues will surprise you, too. Linda: Is there anything else that is bothering you? Gerri: Yes...1am wondering why my manager did not respond to one of my messages. 1was trying to be more open to him about an idea but he didn't even respond! Linda: Do you mind if 1look over the message? 1can help and see what is gOlng on. Gerri: Sure! X Welcome: Introduction to your.. Linda: 1can see what might have happened. It's kinda hard to follow since it's so long. Your manager probably needs some time to figure out what the message and next steps are. Gerri: Weil, 1really wanted to talk about the information 1got from Materials & Co., our supplier. They were telling me about ail the benefits with Stretch Aluminum , like the price and that it is really thin.. " Linda: That 's the problem, 1hear your excitement, but not the actual message. Here's how l'd restructure the message so that if your manager and 1would be able to take action on this really great idea. Gerri: This is great feedback! 1really appreciate it! Linda: Vou have great ideas, let's make sure they're polished so that you shine here! X Welcome: Introduction to your.. How did Gerri get where he is today? With feedback from Linda, Gerri learned to better communicate to any audience both verbally and on paper with a structured and impact-driven approach. He also built strong relationships at work and became good friends with his colleagues, eventually starting a business with one. Gerri used the ski Ils you 'lIlearn in the Cammunicating far Impact and Re/atianships & Weil-Seing courses. How can these courses help you on your professional journey? Lesson 8 - Wrap up v X Welcome: Introduction to your.. Lesso n 8 of 8 Wrap up Enjoy the journey ahead These three success stories depict how skills like adaptability and resilience , problem solving, and communicating with impact helped individuals unlock the next step in their career! We hope they'lI inspire you to think about the new ski Ils you'lI need for your current or desired role - and to prepare you for opportunities ahead. X Welcome: Introduction to your.. Resources You may also wish to explore: Unlocking experience-based job progressions for millions of workers (Article) Skills that will be crucial for Gen Z as they progress through their career (Article) The state of AI in 2023: Generative AI 's breakout year (Article) The economic potential of generative AI: The next productivity frontier (Article)  APERÇU GÉNÉRAL CONTENU Description Reflect on your current behaviors before you embark on the courses Numéro ID E-03DP96 Langue Anglais LANCER  APERÇU GÉNÉRAL CONTENU 0% 0/3 te rmi né 3 objets Welcome to your skills Reflection steps to complete the Ski Ils Reflection.- Complete the skills Reflection.- LANCER x Welcome t... PR~C~DENT SUIVANT Welcome to your Skills Reflection Congratulations Of\ 8181ling the F_ard JlfOQIarn! Before j'OU embwk 00 !!ll' joumey alles';' the SlQlIs Ren~1on 1001 will allow j'OU 10 Iake moment 10 feflect ~ 00 whofe rou sland wtth the 10 FuI",e of W!rl; mil. covefed ln the FOfWlld pLt-It'OlliJ'nh _ X Adaptability & Resilience Cour... aaaptab le a l lU 1eSilieiiU What will keep Vou motivated when things get hard? CD Personal meaning matters: it keeps you motivated to start the learning journey and continue it, even when things get tough. As you embark on any learning journey, consider how it connects to your personal meaning. You should also consider how your personal meaning might actually guide the choices you make about your own learning. Lesson 12 - What's your learning intention? v X Adaptability & Resilience Cour... Lesson 12 of 32 What's your learning intention? What's your learning intention? It's a fact: you will get more out of a learning experience if you go in with a clear intention. Let's set an intention for the experience ahead. To get you started , here are a few examples we have heard fram others on their personal adaptability journeys. In case it sparks additional ideas, we have also included a reminder of the topics we will cover during this journey. X Adaptability & Resilience Cour... "_ "uded a reminder of the tapies we will caver during this journey. Flip each card to see the learning intention. X Adaptability & Resilience Cour... "_ "uded a reminder of the tapies we will caver during this journey. Flip each card to see the learning intention. As a manager, 1care deeply about my team as individuals and as a unit. We just adopted a new organizationai structure, and many of us are working virtuaIly. 1 want to help my teams continue to achieve their full potentiai in this new environment. X Adaptability & Resilience Cour... X Adaptability & Resilience Cour... 1 want to live a long, healthy, happy life surrounded by the people 1 love, so 1 need to improve my ability to cope with stress in and out of the workplace.  X Adaptability & Resilience Cour... Lesson 13 - Workbook Exercise #3: What's your learni... v  X Adaptability & Resilience Cour... 1 will set aside more time for professional development. Our industry is changing rapidly, and 1 want to learn about digital advances and how we can implement them in my organization. Lesson 13 - Workbook Exercise #3: What's your learni... v X Adaptability & Resilience Cour... Lesson 13 of 32 Workhook Exercise #3: What's your learning intention for this program? o Forward Learning Workbook Exercise #3 What's your learning intention for this program? Earlier in this course, you reflected on your personallearning journey and what your future might look like. X Adaptability & Resilience Cour... Take a moment to reflect in the Forward Learning Workbook and build a learning intention for this program. Continue to build on that meaning as you craft your learning intention. The more specifie your intention can be, the better. In fact, consider breaking down your big learning intention into a smaller first intention. If you need inspiration for a potentiallearning intention, you can use the optional template below: 1want to (insert verb here: explore/ practice/ discover/ understand/ lear n/ develop/etc.) how to (insert a capability/ skill/ mindset/ attribute) because ____ (insert something that's meaningful/ important to you) Example: 1want to p-ractice how to be mindful to others because 1care about X Adaptability & Resilience Cour... '_' ' ntion. The more specifie your intention can be, the better. In fact, consider breaking down your big learning intention into a smaller first intention. If you need inspiration for a potentiallearning intention, you can use the optional template below: 1want to (insert verb here: explore/practice/ discover/understand/ lear n/ develop/ etc.) how to (insert a capability/ skill/ mindset/ attribute) because ____ (insert something that's meaningful/ important to you) Example: 1want to p-ractice how to be mindful to others because 1care about others and want to see them succeed Lesson 14 - Wrap up v X Adaptability & Resilience Cour... Lesson 14 of 32 Wrap Up *-- * -- *-- Key takeaways ln this module, we have covered the following key tools: Choosing learning intentions vs. performance goals: use learning intentions when developing a new skill X Adaptability & Resilience Cour... ln this module, we have covered the following key tools: Choosing learning intentions vs. performance goals: use learning intentions when developing a new skill and performance goals when you already have the skill and aim to achieve something with it Focusing on the journey not just the outcome: use this to improve your ability to learn and enjoy the expenence Connecting personal meaning to learning intentions: use this to strengthen your commitment to achieving your learning intentions X Adaptability & Resilience Cour... Resources Vou may al50 wi5h to explore the5e re5ource5: What are the benefit5 of a learning orientation? 1 (Article) Intentionallearning in practice: A 3x3x3 approach (Article 1 McKin5ey & Company) The mo5t fundamental 5kill: Intentional learning and the career advantage / I\di,...(o l "J1 ,... Lljn c c\I ~c.e.rnn'lnu'- \ _ X Adaptability & Resilience Cour... Resources Vou may also wish to explore these resources: What are the benefits of a learning orientation? 1 (Article) Intentionallearning in practice: A 3x3x3 approach (Article 1 McKinsey & Company) The most fundamental skill: Intentional learning and the career advantage (Article 1 McKinsey & Company) X Adaptability & Resilience Cour... Lesson 15 - Module 3: Learning Objectives v X Adaptability & Resilience Cour... Lesson 15 of 32 Module 3: Learning Objectives Learning Objectives Estimated time: 30 min ln this module, you wililearn how to: recognize different types of mindsets and how they impact your behavior and adaptability apply the APR framework (Awareness Pause Reframe) in difficult situations to shift your mindset to a more adaptable one X Adaptability & Resilience Cour... -;-, hat are mindsets? What do you already know about rnindsets? Mindsets are a powerful tool that you can utilize to help improve your performance in activities or tasks. Below, take a look through some key facts that show the power of having a positive and healthy mindset: In a land mark experiment, 80-year-old men primed to be in "the mindset of a 50-year-old" took an eyesight test and outperformed 80-year-old men who were primed to remember that they were 80 years old. A US-based experiment showed that a training on growth mindset was more likelv to improve the grade point  X Adaptability & Resilience Cour... --_'~ i i~U l U I..... , ' l U I ' "..... ,,1'-'..... , 1" ,..... , 11.,""'''''' y.... u.1 V i..... - men primed to be in "the mindset of a 50-year-old" took an eyesig ht test and outperformed 80-year-old men who were primed to remember that they were 80 years old. A US-based experiment showed that a training on growth mindset was more likely to improve the grade point average (GPA) of high school students than a general training about the brain. The following feelings improve when an individual adopts resilient mindsets (such as growth, beginner, or creative mindsets): o Job performance o Academie achievement o Weil being o Sense of fulfillment WM t ~ rp Jni n dUo!ô:..P~tL!Ô:""-C? _ X Adaptability & Resilience Cour... What are mindsets? Mindsets are the belief filters between you and reality. They influence what you perce ive, how you feel, and how you behave. As you just saw, they are extremely powerful. In fact, they are arguably the most important thing when it comes to adaptability and resilience. Video Transcrîpt + X Adaptability & Resilience Cour... Video Transcript Mindsets are attitudes and beliefs that your brain uses as filters. Think of them as a mentallens that impacts how you see yourself and the world around you. You perceive something -a conversation or an event-and your mindset influences your thoughts and feelings and helps you interpret them and define your choices. More than impacting how you see, think, and feel about things, your mindsets ultimately drive your behavior. For example, let's say your colleague asks you to sketch a visual design for a brochure. If your first thought is, ''l'm just not good at that sort ofthing:' you may be operating from a fixed mindset-and the task at hand might make you feel anxious or even annoyed. It could lead you to procrastinating and avoiding the job. x Adaptability & Resilience Cour... 1 even annoyed. It could lead you to procrastinating and avoiding the job. Can you think about a time you held a fi xed mindset recently? What impact did this have on you? The next time you find yourself in a similar situation and mindset, you can choose a different approach. If you try out a growth mindset, such as, "1enjoy new opportunities to grow my ski Ils," you're more likely to be excited and curious about this new challenge. In any given moment, the mindset you operate from can either be a deliberate choice or one of the many default mindsets each of us carries. But where did these default mindsets come from? Typically, they are shaped by past experiences and the reactions you've had in similar situations. As a result, you carry helpful mindsets and some not 50 helpful ones. Perhaps a manager in the past consistently praised you for being an x Adaptability & Resilience Cour... 1 i eaC Cl O il 5 J OU oc li dU III 5 111111 6 1 situations. As a result, you carry helpful mindsets and some not 50 helpful ones. Perhaps a manager in the past consistently praised you for being an outside the box thinker, 50 you're wired to prefer a mindset of experimentation and risk taking in similar environments. Or maybe you worked at an organization where you were frequently made to feel inadequate when you voiced suggestions during team meetings. ln turn , this instilled a mindset that you must be an expert to speak up, fearing that otherwise you may look bad at your job. Take a moment to think which mindsets that you might be carrying that are not actually serving you weil. Just because you're carrying ail these default mindsets with you, it doesn't mean you always have to operate from them. In fact, you can actually choose the mindset that is most X Adaptability & Resilience Cour... 1 that are not actually servlng you weil. Just because you're carrying ail these default mindsets with you, it doesn't mean you always have to operate from them. In fact, you can actually choose the mindset that is most appropriate at the time, depending on what the situation is and what you want to accomplish. Research shows it's possible if you're aware of what your current mindset is and know which one might serve you better instead. How important is this? Extremely. Mindsets can empower you or hold you back. Study after study confirms that everything fram school achievement and job performance to life satisfaction, stress management, and even your physical health is driven, at least in part, by your mindsets. Now that you're aware of the abundance of mindsets around you, why not choose the ones that serve you best?  X Adaptability & Resilience Cour... Consider your own mindsets It is true that mindsets associated with adaptability and resilience bring about many benefits, but you do not label mindsets as simply "good " or "bad." Instead, you aim to adopt the mindset best suited to each situation. For example, circumstances might require you to be experts or to react based mostly on your knowledge and experience. The key to adaptability is being aware of your mindset so you can make more deliberate choices. Let's build this awareness. Lesson 17 - Which mindsets help build adaptability an... v x Adaptability & Resilience Cour... Lesson 17 of 32 Which mindsets help build adaptability and resilience? Which mindsets help build adaptability and resilience? Mindsets influence how you perceive and respond to the world around you, including how you interact with others. There are a number of mindsets that improve your well- being, sense of fulfillment, and performance. These mindsets can make your lives more vibrant. Pause and think about a moment when you operated fram a mindset that was not particularly helpful. X Adaptability & Resilience Cour... What were you thinking and feeling? How did you behave? What impact did it have on you? What was the impact on others? '."=X... Now review some examples of common limiting mindsets and identify any you might have held in your example. On the flip side of each card, you will find an alternative, more adaptable mindset. Focus on the examples that are most relevant for you. Flip each card to go From the common limiting mindset to the more adaptable mindset. X Adaptability & Resilience Cour... Now review some examples of common limiting mindsets and identify any you might have held in your example. On the flip side of each card, you will find an alternative, more adaptable mindset. Focus on the examples that are most relevant for you. Flip each card to go trom the common limiting mindset to the more adaptable mindset. Fixed mindset ft A challenge is a test that 1 pass or fail, based on my inherent abilities. If 1 am not already good at something, 1 will not do weil." -0- X Adaptability & Resilience Cour... Flip each card to go trom the common Iimiting mindset to the more adaptable mindset. Growth mindset "1 can learn to do anything 1 want. Challenges and mistakes are opportunities for learning and development." Expert mindset "1 should already know the answer and be able to perform." ____________ ~c.. _ x Adaptability & Resilience Cour... "1 can learn to do anything 1 want. Challenges and mistakes are opportunities for learning and development." Expert mindset "1 should already know the answer and be able to perform." Reactive mindset "1 need to identify the problem and what is causing it so 1 can apply tested, well- practiced solutions to bring x Adaptability & Resilience Cour... "1 can learn to do anything 1 want. Challenges and mistakes are opportunities for learning and development." Curious mindset "1 am going to ask a lot of questions, explore, and discover. 1 can learn a lot from trying something new." Reactive mindset "1 need to identify the problem and what is causing it so 1 can apply tested, well- practiced solutions to bring x Adaptability & Resilience Cour... "1 am going to ask a lot of questions, explore, and discover. 1 can learn a lot from trying something new." Reactive mindset "1 need to identify the problem and what is causing it so 1 can apply tested. well- practiced solutions to bring the situation under control." -0 Victim mindset "There are many factors beyond my control that influence my ability to thrive. x Adaptability & Resilience Cour... "1 am going to ask a lot of questions, explore, and discover. 1 can learn a lot from trying something new." Creative mindset "1 need to lead with purpose. 1 will empower myself and others to explore new possibilities and experiment our way to an innovative -0- Victim mindset "There are many factors beyond my control that influence my ability to thrive, X Adaptability & Resilience Cour... others to explore new - possibilities and experiment our way to an innovative solution." Victim mindset "There are many factors beyond my control that influence my ability to thrive, grow, and get things done." Scarcity mindset "A challenge typically involves limited resources, hard choices, and trade-offs that must be made." x Adaptability & Resilience Cour... "1 need to lead with purpose. 1 will empower myself and others to explore new possibilities and experiment our way to an innovative solution." -0- Agent mindset "Within reason, 1 believe in my ability to learn new things, overcome challenges, and accomplish just about anything 1 put my mind to." -0- Scarcity mindset "A challenge typically involves limited resources, hard x Adaptability & Resilience Cour... my ability to learn new things, overcome challenges, and accomplish just about anything 1 put my mind to." -0 Scarcity mindset "A challenge typically involves limited resources, hard choices, and trade-offs that must be made." Certainty mindset "1 would rather things go according to plan than take a detour that may end up better." x Adaptability & Resilience Cour... my ability to learn new things, overcome challenges, and accomplish just about anything 1 put my mind to." -0 Abundance mindset "A challenge is typically a potential win-win situation looking to be discovered." Certainty rnindset "1 would rather things go according to plan than take a detour that may end up better." X Adaptability & Resilience Cour... "A challenge is typically a potential win-win situation looking to he discovered." Certainty mindset "1 would rather things go according to plan than take a detour that may end up better." Protection mindset "1 need to prevent something bad from happening." X Adaptability & Resilience Cour... "A challenge is typically a potential win-win situation looking to be discovered." Exploration mindset "1 do not know what the future holds, so the best way to succeed is to plan ahead but be flexible and curious as 1 go." Protection mindset "1 need to prevent something bad from happening,"  X Adaptability & Resilience Cour... Exploration mindset "1 do not know what the future holds, so the best way to succeed is to plan ahead but be flexible and curious as 1 go." Protection mindset "1 need to prevent something bad from happening." Lesson 18 - Workbook Exercise #4: Holding adaptable... v  X Adaptability & Resilience Cour... Exploration mindset "1 do not know what the future holds, so the best way to succeed is to plan ahead but be flexible and curious as 1 go." Opportunity mindest "1 could make something great happen:' Lesson 18 - Workbook Exercise #4: Holding adaptable... v X Adaptability & Resilience Cour... Forward Learning Workhook Exercise #4 Take a moment to think and reflect in the Forward Learning Workbook: in the past week, how frequently have you held adaptable and resilient mindsets? For times where you didn't hold these mindsets, what could you do differently to change that mindset to be more adaptable and resilient? Use the images below to guide your thinking and see examples of each type of mindset. Once you have completed your reflection, please proceed ta the next section. X Adaptability & Resilience Cour... ---_ Adopting _..... _ _........ __ _-_ - _--_ adaptable and -_ _ __--- - _.... _--"" resitient mindsets (1/2) 100.pIot._~_~ wr,"''''_lV~.-ntloIW