Professional Relationship: SHDH 2192 Lecture Notes PDF

Hong Kong Community College SHDH 2192 Introduction to Social Work Professional Relationship 9/9/2024 1 What constitutes the worker-client relationship ? Code of ethics Principles Nature of social work Professional Goal...

Hong Kong Community College SHDH 2192 Introduction to Social Work Professional Relationship 9/9/2024 1 What constitutes the worker-client relationship ? Code of ethics Principles Nature of social work Professional Goal of social work relationship *your own values and perception of sw *client’s perception to the helping relationship 2 9/9/2024  Nature of Professional Relationship in Social Work self-estee to I 1. Purposeful: Agreed-on purpose y expower tou 2. Goal-driven: Goal setting between client and worker it 3. Time-limited: specific time frame wit sin X 4. Collaborative (working for/working with) 5. Authority-carrying (power involved) of specialized knowledge 6. Controlled: worker attempts to maintain objectivity toward the work at hand and to be aware and in charge of his/ her own feelings, reactions and impulses 9/9/2024 3 * Seven Principles of the Social Work Relationship (Felix Biestek, 1957) F De 1. Confidentiality :protect privacy and secrecy of clients’ information. worker needs to explain the limits of confidentiality and rights of worker and client within the framework of professional and legal obligations _1) EP #AGAND # FTB Wyl 2. Non-judgmental :Convey表達 to clients a feeling that they are not blamed for sin causing their needs and problems. Try to avoid bias and prejudice偏見. 3 F 1111_ /144 3. Individualization : recognize uniqueness of each client and use different methods and principles in stead of standardization of service provision. 4. Self determination : Act with recognition to clients right to make choice and decision. EiR-EZiRER user Afsolution PFMP 9/9/2024 4  set 97- E client ? EZEEZY 5. Purposeful expression of feeling :recognize clients’ needs to express => so] feelings, particularly negative ones, listen and purposefully encourage such s Prof expression for positive working.(願意讓clients表達情緒，有目的地讓他 們讓clients講) LET + GALAE (PENEEE 6. Controlled emotional involvement :be sensitive to, understand, and respond “appropriately” 合適地and “purposefully” 有目的地 to clients’ feelings. Self awareness is needed for avoiding any transference 移情or counter transference. (避免帶情緒回家，朋友VS clients) F 7. Acceptance : Perceive clients as they really are. Accept and deliver unconditional regard to client as human being and not based on their behavior. 9/9/2024 5 Can professional relationship overlap with natural relationship ? Why? And Why not? In what circumstancesn 狀況? What level ? Any factors we have to consider? Case sharing “偶然遇上的驚喜” 9/9/2024 6  Dual relationship 雙重的關係in social work practice ↑ ERIE * Y Not all the dual relationship are not necessary or unethical, some are not. But we have to handle with care, and it is important to distinguish區分 which one is harmful. Actually, boundary crossing may be inevitable 難以避免的or acceptable. When it is involved exploitation or conflicts of interest, it is unacceptable and unethical. The main boundary issues : 1. Intimate relationships ↳ F 2. Emotional and dependency needs 3. Personal benefit 4. Altruism n.利他主義 -user 5. Unavoidable and unanticipated 意料之外的circumstance It 9/9/2024 7  - 1. Intimate relationships : Sexual relationship, physical contact, intimate gestures (inappropriate gift, meals, notes…) * -S 2. Emotional and dependency needs: friendships, self-disclosure, E he unconventional 不依慣例的interventions (hug therapy….) FIL EJM t F 45 * 3. Personal benefit: conflicts of interest file i 4. Altruism: offering clients favors informally close 5. Unavoidable and unanticipated circumstances: geographical, cultural, social, conflicts of interest 9/9/2024 8  Clear or ambiguous含糊不清的 boundaries of professional relationship ? Do the seven principles or code of ethics help in distinguishing the boundaries of professional relationship ? Why ? Or Why not? Please discuss. Where is your line? 9/9/2024 9  Ethical decision-making Social worker always encounters ethical dilemmas which choices between protection of clients’ individual interest and protection of the broader community's interest. Social worker always works with uncertainties and ambiguous situations which is impossible to take only single principle as reference overall Thus, no formulaic公式的 approach to ethnical decision-making. The models of different ethical decision making are just for your reference and practitioner must made their decision with their dispositions and ethical values judgment. # G social workers rare to identify the code of ethics as an effective tool for resolving ethical dilemmas. (Dolgoff & Skolnik,1996) 9/9/2024 10  It MAR- Values conflicts user worker Significant portion of literature pointed out social work values focuses on the need for social workers to clarify their personal values. [ix in it EE-1DA2 value / It assumes that practitioners’ personal values exert considerable influences on their views of clients, intervention frameworks and strategies and the definitions of successful or unsuccessful outcomes. Personal values often involves in the ethical decision. Professional’s own moral virtues 品德and character性格 are at the heart of ethical decision (Maclntyre,1984) user -En 9/9/2024 11  Sometimes, social worker encounter different values conflicts, can you imagine what kind of value conflicts that you can imagine ? -personal vs professional th- *Professional > F*25 % it E - -professional vs societal 社會的 -professional vs agency user/FIE1ht 1 A2 Evane Mez E How can we handle such value conflicts as a social worker? : A E 9/9/2024 12  Critical reflection Different models of ethical decision making Good social worker is able to combine moral judgement with dispositions developed through a process of critical reflection. The ethical practice is active, inclusive and empowering. 9/9/2024 / 13  Different ethical theories to ethics 1. Deontological義務論base 2. Teleological目的論的 (Consequentialism ) 3. Character approaches to ethics 4. Relationship of care approach: ethics of care Although their assumptions are different and seems contradictory矛盾的, they are usually be regarded as complementary互補的. 9/9/2024 14  (1) Deontological 義務論ethics—Kant, German Philosopher 3 guidline General and universal principles that can used to guide ethical conduct Any universal principles which are also adopted by social worker? EDU LE based on ultimate principle of respect for persons as rational and self-determining beings therefore any action that is against respect to each individuals is wrong regardless of whether it may produce good consequences #B- N7E can’t tolerate忍受 any lie including EG's white lie follow the clear guideline and principle lacks flexibility https://hk.news.appledaily.com/local/daily/article/20150403/19100200 9/9/2024 15  SWEATh] S (2) Teleological 目的論的 (consequentialist)ethic— Bentham and Mill, British utilitarian Judge the rightness and wrongness according to the consequences of the action which produce greater or more balance of beneficial over harmful consequences E Therefore, it may morally right to lie if it resulted a better outcome to the 't clients(users) F Deontological vs Teleological However, sometimes in social work practices, the principles of respect and right of service users are also as important as the good outcomes.  the ethical dilemmas are occurred 9/9/2024 16  * J ESW.. ↳* A F- (3) Character-based approach ↳ It focus on the qualities of character of the moral agent and the caring of relationship “What kind of person should I be?” “What is a good man should do?” It is virtue ethics which mainly influenced by Aristotle and Christian philosophers Aquinas and Augustine. # th What are the virtue that you think a social worker should posses? But virtue cannot be standalone as a theory in our practice as social worker which requires independent arguments to justify and establish our purpose Virtue are vital as it adheres to our core values The core virtues are compassion同情, discernmentn洞察力, trustworthiness可信賴, integrity正直, conscientiousness責任心, autonomy, nonmaleficence (不傷害), beneficence (有益/善行), justice. (Beauchamp and Childress, 2001) 9/9/2024 17  (4) Relationship of care approach: Ethics of care * F First developed as a theory by Carol Gilliga (1982), feminist ethics. E Noddings, Nel (1984, 2013) suggests that true care of another lies not in assuming one * S16 1) - knows what is the best for the person, but in being open to understanding the person’s #7-eRE/ 15 Fig own reality, especially the unequal relationship between care-giver and care-recipient. 145/e ERTE YPEE Care is sincere concern for the well-being of another. effective Encaring 11 */work-life = balance Effective caring involves more than an emotional feeling, it also involves knowledge of the person who is the object of care’s circumstances, concern, needs, feeling and attitudes. 9/9/2024 18  /*19 inter-dependent Ethic of Care is a theory that is centered around the interdependence of all individuals. It takes into account the fact that certain communities and people are more vulnerable than others, and that you (as the non-vulnerable population) should afford extra consideration to the vulnerable community depending on how they are affected by your choices. Ethic of care also asserts that Hence, Ethic of Care declares that by interacting with a there is no universal truth; it considers the community that can be considered vulnerable, you contextual details of a moral situation to promote should maintain a relationship of mutual opportunity the specific needs and interests of the vulnerable and benefits, as well as consider the implications of communities. your decision and if they have the potential to be Ethic of Care is a theory that highlights the harmful to the community. interdependence of all individuals. Another important aspect of the Ethic of Care theory is concern / 17 - that it highlights the importance of a lack of universal truth, and of taking into account contextual details. * 12 FM Therefore, Ethic of Care would stress the idea that there is no one formula for International Engagement and would consider contextual details of each place Source: http://ethicsofisl.ubc.ca/?page_id=170 such as the local customs and traditions, culture, economy, history and so forth. 9/9/2024 19  AE El YoY clientEvY Ethics of care require worker’s full engagement in the client's life and openness to understand the client from his or her perspective. Ethics of care without concrete rules but instead it is a process much more loosely defined and as applied to social workers include: #M 1. Concern with the wellbeing of others especially those who are suffering or in need * i 2. Relationship with clients characterized by open communication and sincere care and interest in the person 15-BE It Wi OF SE 3. The development of an understanding of the client grounded in knowledge of W human behavior, societal issue and context 4. A desire to assist the client toward wellbeing, grounded in reason and in knowledge of the client and client needs, client and community resources and agency => Fy ↳ FR F 9/9/2024 20  Ethics of care suggests that an essential ingredient in decision making is the worker’s openness and receptivity toward understanding the client and the client’s own perception of needs, desires and constraint. - NETk]F Ethics Value Deontological ethics Action Consequentialism Human Right Relationship Diversity Concern client’s view Ethics of care Respect Consider client’s ……… values system Collaborate with client for making the decision 9/9/2024 21  Social workers accept responsibility and defend their right to make their own ethical decisions and avoid only complying to social pressures to sticking law or procedural law 2 :De - FGEBERA Aware of the local, national and global implications of what they are 12] doing – indigenous 9/9/2024 22  References Banks, S. (2014). Critical and radical debates in social work. Policy Press. Part one: Lead essay. P.51-56, p.63-70 Banks, S. (2008). Critical Commentary: Social Work Ethics. The British Journal of Social Work, 38(6), 1238-1249. Bowles, W. (2006). Ethical practice in social work an applied approach. Open University Press. Part two, Chapter 9 & 10. Bryan, V., Sanders, S., & Kaplan, L. (2016). The helping professional's guide to ethics : a new perspective. Lyceum Books, Inc. Chapter 2 & 8. Ferguson, I. (2007). Reclaiming Social Work. SAGE Publications. Gambrill, E. & Pruger R. (edit). (1997). Controversial issues in social work ethics, values, and obligations. Allyn and Bacon. Reamer, F. G. (2018). Social Work Values and Ethics (Foundations of social work knowledge). Columbia University Press. Chapter 4 & 5. Rothman, J. (2013). From the front lines : Student cases in social work ethics (Fourth ed., Connecting core competencies series). Pearson. 曾華源、胡慧嫈、李仰慈、郭世豐：《社會工作專業價值與倫理概論》。洪葉文化事業有限公司，2013年 。 第七章、第八章 9/9/2024 23