Summary

This document provides the fare structure of different classes on Indian Railways, including minimum fare, chargeable distance, reservation fees, and supplementary charges. It is applicable for adult and child passengers, and provides details for various train classes and types.

Full Transcript

CI/CP-2/1.2 Passenger fare structure and freight structure of luggage, parcel and goods. Outsourcing of ticket sale (JTBS/STBA/YTSIk).Passenger Profile Management (PPM) and running of special train. FARE STRUCTURE OF DIFFERENT CLASSES. ______________________________________...

CI/CP-2/1.2 Passenger fare structure and freight structure of luggage, parcel and goods. Outsourcing of ticket sale (JTBS/STBA/YTSIk).Passenger Profile Management (PPM) and running of special train. FARE STRUCTURE OF DIFFERENT CLASSES. _________________________________________________________________________ Minimum fare, Rounding off fare, Inflated distance, Combined fare. Minimum fare, Minimum Chargeable Distance and other charges as per class (Rupees per adult passenger) available on Indian Railway. (01/01/2020) Minimum Minimum Reservation Supplementary Class Chargeable Fare Rs.) Fee (Rs.) Charge(Rs.) Distance(KM) I AC/Busy Season 300 1059 60 75 I AC/Lean Season 300 998 60 75 2AC/ Busy Season 300 625 50 45 2AC/ Lean Season 300 605 50 45 Ist Class M/Exp. 100 232 50 45 Ist Class Ordy 10 45 50 -- AC III 300 440 40 45 AC Chair Car 150 211 40 45 Sleeper Class M/Exp 200 124 20 30 Sleeper Class Ordy 200 78 20 -- II Class M/E 50 30 15 15 II Class Ordy Non- Suburb 10 10 15 -- II Class Ordy. Suburb 10 5 -- -- Note:- 1. Above Minimum fare is applicable for Adult and Child passenger, however not applicable for PTO & concessional fare. 2. Children under 5 years of age will be carried free of charge. 3. In unreserved classes children of the age of 5 years and under 12 years of age will be charged half the adult fare. 4. In reserved classes if child wants berth then fare will be equal to adult fare 5. In case of reserved chair cars full adult fare is applicable for children. 10 6. There are two types of fare as per season for 1AC & 2AC. However fare for popular trains remain same as per peak season through out the year. 7. Popular trains; The criteria to be adopted by the concerned zonal railways for identifying train as popular train is given below: i. All Rajdhani Express trains; (ii) All Shatabdi Express trains; (iii) All Duronto Express; (iv) All special trains, which are not in Time Table but are run by Railways to clear passenger rush from time to time; (v) All trains, whose occupancy in 3AC, 2AC and 1 AC classes (taken together) in the previous financial year has been more than 60% (59.5% or more). (vi) In those trains where utilization in even one direction is 60% or above whereas in the return direction it is less than 60%, still these trains will be considered as popular trains in both directions Minimum fare for Rajdhani, Shatabdi, Jan Shatabdi & Garibrath Trains. Minimum Minimum Reservation fee Supplementary Class distance fare‍(Rs.) (Rs.) charge (Rs.) (km) Rajdhani Express IAC/Busy Season 300 1215 60 75 IAC/Lean Season 300 1145 60 75 2AC/Busy Season 300 718 50 45 2AC/Lean Season 300 695 50 45 AC III Tier 300 510 40 45 Economy AC 300 470 40 45 Shatabdi Express AC Executive 50 386 60 75 AC Chair Car 50 172 40 45 Jan Shatabdi Express AC Chair Car 50 172 40 45 II Class Sitting 50 40 15 15 GaribRath Express AC III Tier 100 154 40 45 AC Chair Car 100 122 40 45 11 Yuva Trains Minimum Minimum Reservation Supplementary Class Distance (km)‍ Fare (Rs.)‍ Charge (Rs.) ‍ Charge (Rs.) ‍ Yuva Passengers ‍‍ 100 122 40 45 Non-Yuva 100 122 40 45 Passengers ‍‍ For Yuva Passengers, maximum fare up to the distance 1500 km will be Rs.560 including Base fare, Reservation charge & Supplementary charge and Rs. 743/- up to 2500 Km. Minimum Fare of Monthly Season Ticket Monthly Minimum Distance Class Min. Fare (Rs.) Supplementary Charge (Rs.) First 10 km 325 675 Second 10 km 100 225 Rounding off of fare – 1. Fare for Mail / Express will be rounded off to next five rupees. 2. Fare of Season Ticket will be rounded off to next 5 rupees. 3. At the time of refund, Cancellation charges will be rounded off to next 5 rupees. Telescopic Fare - If a ticket for a definite distance is purchase in two or more parts, the passenger has to pay more and if ticket is purchased in single part the fare will be less and such advantage from the ticket in single part is called as telescopic fare. Note: When journey extended in the train, no telescopic benefit will be given. Inflated/Adjusted distance - On Central Railway, distance of Neral - Matheran section is inflated according to traffic. The actual distance of this section is 21 kms. Traffic Distance Passenger Traffic 126 Kms Luggage Traffic 63 Kms Parcels Traffic 147 Kms Goods Traffic 189 Kms Calculation of fare for distance beyond 5000 km: - 1. Fare table has been published for distance up to 5000 Kms. 12 2. For calculation of fare for beyond 5000 kms, 5000 kms will be deducted from total distance. 3. Fare for 5000 kms will be taken from fare table. 4. 50-50 kms part will be made of remaining distance. 5. For each part the fare will be levied as under and it will be added to fare of 5000 kms. Sr No Class Fare – Per 50 Km or part in Rs. 1 AC Ist 80 2 AC II tier 47 3 Ist Class M/Exp 45 4 AC III Tier 32 5 AC Chair Car 27 6 Sleeper M/Exp 13 7 IInd M/Exp 08 8 Ist Class Ordy 41 9 Sleeper Class Ordy 09 10 IInd Class Ordy 05 Combined Fare – Combined tickets are issued where same class of the accommodation or same train is not available throughout distance. Fare for this ticket will be calculated as under. – 1. Fare for the entire distance for travel in higher class / train will be calculated. 2. Fare for the entire distance for travel / train in lower class will be calculated. 3. Both fares will be added. 4. Fare of higher class will be calculated, for entire distance. Note: - 1. If the upper class fare for entire distance is less than the combined fare, then less fare will be collected. 2. All rules like minimum fare, rounding off of fare, Reservation charges, Free Allowance etc will be applicable as per higher class. Flexi fare system: The Indian Railways has decided to introduce the flexi fare system for Rajdhani/ Duronto and Shatabdi trains as per details given below:- 1. The base fare for Rajdhani, Duronto and Shatabdi class of trains will be on flexi fare system. 2. The base fares will increase by 10% with every 10% of berths sold subject to a prescribed ceiling limit as indicated in the table below. 3. There will be no change in the existing fare for 1AC and EC class of travel. 4. In the tables given below ‘X’ stands for the present base fares. 13 5. Fare Structure of Rajdhani and Duranto Category of Trains Charges % of10% 10% 10% 10% 10% 10% 10% 10% 10% 10% berths 2S 1 X 1.1 X 1.2 X 1.3 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X Sleeper 1 X 1.1 X 1.2 X 1.3 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 3 AC 1 X 1.1 X 1.2 X 1.3 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 2 AC 1 X 1.1 X 1.2 X 1.3 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 1 AC ( *N/A ) 1 X 1 X 1 X 1X 1X 1X 1X 1X 1X 1X X = Base Fare Fare Structure of Shatabdi Category of Trains Charges % of10% 10% 10% 10% 10% 10% 10% 10% 10% 10% berths AC- CC 1 X 1.1 X 1.2 X 1.3 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X 1.4 X EC ( *N/A ) 1 X 1 X 1 X 1X 1X 1X 1X 1X 1X 1X X = Base Fare 6. Other supplementary charges like reservation charges, superfast charge, catering charges, service tax etc., as applicable shall be levied separately. 7. Vacant berths left at the time of charting would be offered for current booking. 8. Tickets under current booking shall be sold at the last price sold for that class and other supplementary charges like reservation fee, superfast charges, catering charges, service tax etc., as applicable shall be levied in full. 9. The information should also be displayed to the passenger during the booking in case the fare of lower class becomes higher than the higher class to exercise option to travel by the higher class. 10. The last price for every class of tickets for the particular train should be printed in the reservation chart / HHT for the purpose of charging of difference of fare in the train or charging the passengers of the train without ticket etc., 11. The operation of various quotas available in these categories of Trains shall be as under: a) Tatkal Quota: The present limit of berths set aside for Tatkal quota in these trains shall be operated as per the existing guidelines. However, no additional charges as “Tatkal charges” will be levied. The berths assigned under the Tatkal quota shall be booked at the rate of 1.5 times of the base fare for all classes (2S, SL, 2A, 3A and CC) except 1AC and EC. Other supplementary charges like reservation fee, superfast charges, catering charges, service tax etc., as applicable shall be levied in full. 14 b) There shall be no Premium Tatkal Quota in these train services. 12. Concession: Normal concession as applicable for respective concessional ticket will be admissible on the base fare of the ticket at each stage as per the table above. 13. Refund Rules: There will be no change in the existing refund rules. 14. Other Charges: There shall be no change in charges for reservation fee, superfast surcharge etc. Such charges, wherever applicable, shall continue to be levied additionally as per existing instructions. 15. Service tax will continue to be levied as applicable as per instructions issued in this regard. 16. All other rules and conditions pertaining to the above category of trains shall be continued without any change. Rules for Booking of Luggage - 1. Passenger must have proper ticket or pass. 2. Free allowance will be granted according to the class. 3. Passenger can book luggage in two ways. a. In Passenger compartment – Luggage can be booked up to the maximum permissible limit, after deducting the free allowance charges will be collected at 1.5 times of the “L” scale on remaining weight. Minimum charges will be Rs. 30/- Minimum chargeable distance is 50 Kms Minimum chargeable weight is 10 kgs b. In Brake Van - There is no maximum limit for booking of luggage in brake van. Charge will be collected at “L” scale( except in S-scale train). If the luggage is booked on Railway Risk, then charges will be collected at 1.5 times of the prescribed scale. 4. Forwarding note should be filled in as per rule. 5. Endorsement will be done on Journey ticket. 6. Luggage should be booked at least 30 minutes before schedule departure of the train. 7. 2% development surcharge will be collected on booking of luggage. 8. In the passenger compartment, the luggage is allowed up to the maximum permissible limit. If in excess, will be carried in brake van. 9. If livestock is booked in brake van on Railway risk rate then it will be charged at 1. 50 times of “L” Scale. 10. Free allowance will not be granted when luggage booked in brake van and charges will be collected at luggage rate. If luggage is booked in “S” scale nominated trains charges will be collected at “S” scale. Minimum charges will be Rs. 30/-. 11. Passengers who have advance reservation, they can book their luggage maximum 24 hours in advance, excluding the date of scheduled departure of the train. 15 Maximum dimension & weight of a package in luggage- a. In passenger compartment : Class Dimension All classes (Except AC 3 tier and 100 cm  60 cm  25 cm AC Chair Car) Air Conditioned 3 tier 55 cm  45 cm  22.5 cm Air Conditioned Chair Car 63 cm  37 cm  20 cm b. In break Van Gauge Maximum weight Dimension BG 1.5 Qtl. 2  1.5  1.25 meter MG 1.5 Qtl. 2  1.5  1.25 meter NG 1.25 Qtl. 1.5  1.07  1 meter c. Maximum limit for booking of Luggage in parcel van/vp I) On Ac and FC tickets Non Household effects-500 kg Household effects- 1000 kg II) On Non Ac class tickets Non Household effects-300 kg Household effects- 500 kg III) If household consignment is more than the above prescribed limit on account of transfer cases, a certificate in this regard may be obtained for relaxation in booking of household consignments as luggage and the same may be booked beyond the above prescribed limit with the permission of CPSR (commercial supervisor). Articles not accepted as Luggage: - IRCA Coaching Tariff No. 26, P-I, V-I, Rule No. 505 16 1. Offensive Articles such as Wet skin, leather etc. Exception - Wet skin booked on owner risk will be accepted, when packed in air tight box. 2. Dangerous, explosive & Inflammable Articles and & empty gas cylinder. Exception - Safety cinema film, Safety cartridges, small oxygen cylinder with sick passenger. Empty gas cylinder can be carried in break van but it is not permitted in compartment with passenger. 3. Oily articles such as Oil, Ghee and Paints etc. Exception Ghee up to 20- kg, securely packed in tin is permitted with the passenger. 4. Dry grass, dry leaves scrap papers. 5. Acid and other corrosive substances which are mentioned in IRCA Red Tariff. 6. Dead poultry or game. Articles which are carried free - IRCA Caching Tariff No. 26, P-1, VOL-1, Rule - 514.2 Class Articles carried free AC-I, AC-II, FC Tiffin carrier, Small hand bag / briefcase, Umbrella, walking stick, water, Ice-box Other classes Tiffin carrier, Umbrella, walking stick, water Free Allowance, Marginal Allowance and Maximum Permissible Weight In Various Classes/ Compartment: Free Marginal Maximum Permissible Weight in Compartment Class Allowance Allowance (Inclusive of Free Allowance) AC I 70Kgs 15Kgs 150Kgs AC II 50Kgs 10Kgs 100Kgs First Class 50Kgs 10Kgs 100Kgs AC III 40Kgs 10Kgs 40Kgs AC Chair Car 40Kgs 10Kgs 40Kgs Sleeper Class 40Kgs 10Kgs 80Kgs IInd Class 35Kgs 10Kgs 70Kgs Soldier Ticket 40Kgs 10Kgs Ist Class Season Ticket 15Kgs 05Kgs II nd Class Season Ticket 10Kgs 05Kgs Ist Class White Pass 140Kgs 15Kgs Ist Class Green Pass 70Kgs 10Kgs IIndclass Pink Pass 50Kgs 10Kgs IInd A class Yellow Pass 50Kgs 10Kgs Note:- 1. Free allowance on child ticket is granted half of the above weight. 2. Marginal allowance on child ticket is granted of half of the above weight. 17 3. Maximum limit on child ticket will be 50 kg. (except in AC-3 and AC-Chair car) 4. Free allowance is included in maximum weight which is to be carried in compartment. Calculation of weight by measurement:- If the actual weight of packages is less and size of package is big, charges will be collected on the actual weight or weight ascertained by measurement, whichever is more. The formula for calculating weight by measurement of the packages is as under:- 28 cubic decimetre or part thereof = 4 kg. Formula for calculation of volume: For Cylindrical packages : r2 h For Conical packages : 1/3 r2 h Booking of bulky articles:– IRCA coaching Tariff No. 26, P-1, V-1, Rule No. 504. 1. A package whose actual weight is above 100 kg, or the actual weight is less than 100 kgs, but outside measurements exceeding 100cm 100cm 70 cm, is known as bulky articles. 2. However, if one of the dimensions of package is exceed by 10% of measurement prescribed above but weight is within 100 kgs such article will not be treated as bulky. If the weight calculated is more than 100 kg, it will be treated as bulky article. 3. No free allowance will be granted on these packages and it will be charged at double the normal rate. 4. These articles will be carried in brake van only. 5. The chargeable weight of two/three wheeler is more than 100 kg is not bulky articles. Booking of Oxygen cylinder with sick passenger in compartment:– IRCA coaching Tariff No. 26, P-1, V-1, Rule No.514.2 (a) 1. Oxygen cylinder with supporting stand with patient under Medical certificate can be permitted to be carried as luggage in the compartment irrespective of class. 2. Medical attendant or nurse is not necessary. 3. Free allowance will be granted. Booking of Television:- IRCA CT No. 26, P-1, V-1, Rule No.505 (Note No. 4) 1. One portable Television per passenger is permitted in compartment. 18 2. Charges will be collected on actual weight or weight calculated by dimension, whichever is more. 3. Free allowance will be given. 4. When there are more than one Television sets, no free allowance will be given. 5. Big size Television can be booked in brake van only and charges will be collected on actual weight or weight calculated by dimension, whichever is higher. 6. If detected in passenger compartment, it will be charged six times the luggage rate, without giving free allowance for the total distance. Minimum charges will be Rs. 50/-. Booking of Computer:- [IRCA Coaching Tariff No. 26, P-1, V-1, Rule No.505 (08) 1. One personal computer with its accessories is permitted with passenger in his compartment. 2. Free allowance will not be given. 3. Monitor and CPU can be carried separately and key board and UPS should be carried in the suitcase. 4. Portable TV set is not permitted to be carried along with a personal computer. Booking of Statues of Different Stones:- IRCA CT No. 26, P-1, V-1, Rule No.505 (Note No.5) 1. Statues of different types of stones may be allowed in the passenger compartment 2. Free allowance will not be given. 3. Dimension of the package should not exceeds 26 inches 15 inches 12 inches. 4. Maximum permissible weight of the package should be 50 kg. Booking of Musical Instruments:- IRCA CT No. 26, P-1, V-1, Rule No.505 (Note No. 4) 1. One musical instrument per passenger is permitted in compartment. 2. Charges will be collected on actual weight or weight calculated by dimension, whichever is more. 3. Free allowance will be given. 4. If there is more than one musical instrument, no free allowance will be given. Booking of Tricycle:- IRCA CT No. 26, P-1, V-1, Rule No.505 (Note No. 4) 1. One Tricycle per passenger is permitted in compartment. 2. Maximum chargeable weight is 20 kg. 3. Free allowance will be given. 4. If there is more than one tricycle, no free allowance will be given. 19 Booking of Invalid Chairs for All Categories of Handicapped Person IRCA CT No. 26, P-1, V-1, Note to Rule No.506.1 & 506.2 1. Invalid chairs, children’s push chair, wheelchair, perambulator, hand operated auto tricycles- collapsible or non-collapsible, motorized tricycle, motorized tri-wheeler moped / scooter belonging to all categories of handicapped persons can be carried free when owners are travelling. 2. The above mentioned chair or vehicles can be carried with the passenger in his compartment with the consent of fellow passengers, provided that they can be folded and taken in the compartment. 3. The chairs / vehicles which cannot be carried in compartment, they will be carried in the Brake van. 4. The certificate from Government doctor is compulsory. Booking of Un-foldable cot:- IRCA Coaching Tariff No. 26, P-1, V-1, Rule No. 513 1. These can be carried only in brake van. 2. Free allowance is not granted. 3. Minimum chargeable weight is 40 kg. 4. If detected un-booked with passenger in the compartment, it will be charged six times of ‘L’ scale upto the point of detection, and for onward journey it will be transferred to brake van and normal freight will be collected on 40 kg. as per applicable scale. Minimum charges will be Rs 50/-. 5. If detected un-booked at the destination station, charges will be collected six times of ‘L’ scale , minimum charges will be Rs. 50/- Booking of Vehicles - Minimum chargeable weight of vehicles are as under:- Vehicles Chargeable Weight Cycle 40 Kg Tricycle 20 Kg Moped/Scooter/Motorcycle a. Up to 60 CC 100 Kg b. More than 60 CC & less than 350CC 200Kg c. 350 CC and above 250Kg Auto rickshaw 600 Kg Cycle Rickshaw 150 Kg Children’s Cycle 20Kg Perambulator (Foldable) 20 Kg Perambulator (Unfold) 75 Kg Chair for disables (Foldable) 150Kg 20 1. The above mentioned vehicle cannot be carried in the passenger compartment. Exception: - Child tricycle, invalid chair. 2. Free allowance will not be granted on vehicles. Exception: - Child tricycle. 3. The detachable fittings should be packed separately, 4. If detected un-booked with the passenger in the compartment, it will be charged 6 times the normal rate, for entire distance of the ticket. PARCEL Definition: The articles which are carried by passenger trains or parcel trains are known as parcels. For Parcel Traffic - Minimum chargeable distance - 50 kms. Minimum chargeable weight - 10 kgs. Minimum freight - Rs. 30/- Parcels scale- (a) From 2006 following Parcels scale are in force: Scale Type of Service Type of Train R Rajdhani Parcel Service Chief Commercial Manager of owning P Premier parcel service railway of the concerned train decide and notify the scale of train for charging of S Standard Parcel Service parcel every year on the basis of its parcel space utilization. (b) New trains, if not notified by CCM will be charged at scale “P” for the first year for booking of parcel. Maximum weight and dimension for acceptance of parcel IRCA Coaching Tariff No. 25, P - I, V – III, Rule No. 209 Maximum weight and dimension for booking of a parcel package is as under : Gauge Maximum Dimension weight BG 150 kgs 2.0 mtr 1.5 mtr 1.25 mtr MG 150 kgs 2.0 mtr 1.5 mtr 1.25 mtr NG 125 kgs 1.5 mtr 1.07 mtr 1.00 mtr 21 Parcel charges will be collected on actual weight or on weight calculated on the basis of dimensions, whichever is higher. Formula for calculation of weight – 28 cu. Deci mtr or part = 4 kg. Formula for calculation of volume: a. For Cylindrical packages : r2 h b. For Conical packages : 1/3 r2 h Booking of Bulky Articles - IRCA Coaching Tariff N. 25, P - I, V - III, Rule - 504 1. Package whose actual weight is more than 100 kg or the actual weight is less than 100 kg, but the dimension of the package is more than 100 x 100 x 70 cms. is known as bulky article. 2. If any one side of the package is exceeding up to 10% of the dimension mentioned above and the weight calculated by dimension is less than 100 kg that package will not be treated as bulky article, i.e. if the weight exceeds 100 kg it will be treated as bulky article. 3. No free allowance will be granted on such package and will be charged at two times of the normal rate. 4. Bulky articles will be carried only in brake van. Outsourcing of Ticket sales Booking on Mobile and Laptop This service is available on railway web portal: www.indianrailways.gov.in. and www.irctc.co.in. Mobile and laptop holders with internet facility can take advantage of this facility. The service charges will be Rs.5 / - per ticket for the lower class and for the higher class will be Rs.10 / - per ticket. Payment of fare will be made by credit card debit card. After booking and payment, mobile reservation message and virtual reservation message will be issued. ticket will be booked on personal ID only. The service time of 00:30 to 23:45 hrs. per month Max 6 tickets can be booked on one ID. Tickets can be booked for general passengers, Tatkal & senior citizens. Other concessional tickets will not be issued.. Passenger should submit Photo ID during the journey along with Mobile Reservation message or virtual reservation message. Otherwise receipt will be issued for a fine of Rs. 50 per per ticket. The cancellation will be ONLINE BEFORE preparation of CHART, after the charting, online ticket deposit receipt will be issued. Change of Boarding point or name change will be done in the reservation office. 22 Mobile Ticketing / 'UTS on mobile':- 1. The UTS onmobile' app is developed in-house by Centre for Railway Information Systems (CRIS). 2. The UTS onmobile' Application is available for both Android and Windows smartphone. Users can download this app from Google Play Store or Windows store free of cost. 3. First the passenger will get registered by providing his/her mobile number, name, city, default booking train type, class, ticket type, number of passenger and frequently travelling routes. 4. Upon successful registration, Railway Wallet (R-Wallet) will be created automatically with zero balance to the passenger. There will be no extra cost for creating R-Wallet. 5. The R-Wallet can be recharged either at any of the UTS counter or through recharge option available in the https://www.utsonmobile.indianrail.gov.in website. 6. The passengers are allowed to book normal (non-concessional) journey/return suburban tickets. 7. Currently, Paperless Ticket can be booked for Journey Ticket, Season Ticket and Platform Ticket. Platform Ticket booking is allowed for some selected stations only. 8. In case internet connection of the mobile is not up, then ticket booking is not allowed. 9. No advance ticket booking is allowed. (i.e.) The journey date will always be current date. 10. Geo-fencing limit has been wiped out. 11. Paperless Ticket: i. The passenger can book paperless Journey Ticket, Season Ticket and Platform Ticket through mobile application and ticket will be delivered in the mobile application itself. ii. The passenger can travel without taking hardcopy of the ticket. iii. Whenever Ticket Checking Staff asks for ticket, the passenger will use 'Show Ticket' option in the app. iv. The smartphone should be GPS enabled to book paperless ticket. v. The paperless tickets are not allowed for cancellation. vi. The journey should commence within one hour after booking paperless ticket. vii. The Season ticket can be issued/ renewed from mobile application and it will be valid from the next day of booking the ticket. No need of GPS for issue/renewal of Season Ticket. viii. Platform Ticket can also be booked from mobile application. ix. In case passenger is not able to show the ticket on mobile then it is considered as ticketless travel. 12. Paper Ticket: i. The passenger can book ticket through the mobile app. On booking of ticket, he/she will get Booking ID along with other ticket details. ii. The booking details will also be available in booking history. The booking ID will also be conveyed through an SMS. 23 iii. After booking Paper ticket, Passenger can go to the journey originating (source) station to take ticket print out from any of the ATVM there, by entering his/her registered mobile number and booking ID. iv. The Journey is valid only with printed ticket. v. The cancellation of Paper ticket is allowed either at the counter after printing the ticket or through the app before printing the ticket. However, in both the cases, cancellation fee is applicable. vi. The journey should commence within one hour after printing paper ticket in the kiosk. 13. For detailed help, visit website "https://www.utsonmobile.indianrail.gov.in". Jan Sadharan Ticket Booking Sevak (JTBS) - JTBS are nominated by Railway Administration for issuing tickets through UTS. Main Features - 1. The age of applicant should be minimum18 years. 2. Character certificate should be issued by District Magistrate / Additional District Magistrate. 3. The work place should be approachable. He should have his own landline phone. Applicant should be a local person. 4. JTBS should deposit the maximum amount equivalent to his 15 days daily average transactions during the previous financial year but not less than the prescribed amount of Rs, 10000. In case of newly appointed JTBS, the limit can be decided by Zonal railways with the approval of Associate Finance. 5. Only one application will be accepted from one person. 6. He will issue only cash tickets. 7. He can renew season ticket @ Rs 5 /- per passenger. 8. JTBS will charge Rs.2 /- per passenger as commission. 9. He will not issue tickets from station premises. 10. He will have to furnish daily, periodical and monthly reports to the serving station. 11. Initial period of contract will be 3 years, which can be extended for another 3 years, after that annual renewal is also permissible on satisfactory performance of JTBS. 12. Each side can terminate contract by giving a notice of one month. 13. One additional counter is permitted, if the average sale of tickets is more than 800 per day for a month. 14. Appointment :- 24 i. Selection committee will consist of 3 officers. ii. Any application may be rejected without citing any reasons. iii. Application shall be given on prescribed form to nominated officer. iv. Application may be sent by registered post or by hand v. Following documents must be enclosed with application- a. Educational certificate b. Address proof c. Proof of telephone d. Residential certificate e. Supporting document in regard of ownership of premises f. Sketch showing approach to premises g. Certificate to claim reservation quota h. Character certificate from police department. Station Ticket Booking Agent (CC-04/2022 ) : 1. Objective: oppointment of STBA on "NSG-4, NSG-5, NSG-6 and SG-3" category stations to minimise the working of ticket booking from Station Master so that he can concentrate on train operating work. 2. Appointment of commission agents for issuance of tickets through UTS at 'NSG-4, NSG-5, NSG-6 and SG-3' category stations. Where STBA is appointed, there will be no booking clerk. 3. Only UTS ticket is issued by STBA. 4. Zonal Railways can also impose duty in shifts depending on the local condition. 5. Where there is UTS cum PRS, the work of UTS will be done by STBA and PRS will be run by SM. 6. The JAG committee (commercial, operating, accounts departments of concerned division) will submit its report to the DRM. Earnest Money (EMD) :EMD category of station NSG-6 Rs. 2000 NSG-5 & SG-3 Rs. 5000 NSG-4 Rs. 10,000 7. Security deposit- 25 category of station Security deposite NSG-6 Rs. 10,000 NSG-5 & SG-3 Rs. 25000 NSG-4 Rs. 50000 8. The appointment of STBA will be done by the Divisional Committee (Commercial, Operating, Accounts Department) of Assistant Scale Officer. 9. Commission- Slabs Monthly Sale Turnover Minimum Commision(%) (in Rs) Slab 1 – 1 to 20,000 25% (Minimum commission Rs. 2500) Slab2 20001 to 100000 15% Slab 3 Over 100000 04% (in NSG-5 and NSG-6, SG-3) and 2% in NSG-4 or the rate quoted whichever is lower. 11. Eligibility for Selection: a. The applicant should be a resident of the Tehsil or Division in which the station is situated. b. Applicant's age should be 18 years and 10th pass. The educational eligibility can be reduced by the Senior Divisional Commercial Manager. c. Selected candidate will have to produce police certificate. d. No Railway employee who has been removed and dismissed shall not be accepted on the ground of doubtful integrity. e. Income Tax Return of the last 3 years and photocopy of PAN card will have to be submitted. 12. Operational method of STBA – STBA can be fined Rs 2000 per day for his absence and Rs. 500 fine may be imposed for public complaint against him. 13. Tenure - 3 years on NSG5 & NSG6 and one year on NSG4 & SG3 14. Either Railway or STBA can cancel the agreement by giving 30 days notice of termination. 26 15. The cost of software, hardware, maintenance, stationery etc. will be borne by the Railways. The location will be provided free of cost by the Railways. 16. Cannot sublet. In case of death, it will be transferred to the legal heir. 17. Tickets will be issued against cash only. 18. Non-Issue, Cancellation, and Concession tickets will be issued only after authorized endorsement by SM / ASM. Y.T.S.K. – Yatri Ticket Suvidha Kendra 1. UTS-cum-PRS centre established through PPP (Public Private Partnership) will be called YTSK. 2. Eligibility: i. All authorized train ticket agents, who have 5 years of experience. ii. Applicant must have furnished office outside the railway premises. iii. There is no criminal case on the applicant. iv. In the past, the applicant's license has not been terminated by the Rlys. v. Copy of Pan card and last 3 years IT- returns should be submitted. 3. Applications will be scrutinized by the committee of three JAG officers (Junior Administrative Grade) (1-commercial, 1-finance, 1-other) 4. Other Conditions: i. The cost of software, hardware, maintenance, non-ticketing stationery and operation staff etc. will be borne by the party. ii. The licensee will have to hire two data / communication channels. iii. System access charges of Rs.1.6 lakhs per terminal will be paid by the licensee to the Railways. iv. Ticket Roll will be given free of charge. Penalty charges will be levied as per normal rules after losing ticket / tickets. 5. Time of work: General Reservations: 08:10 to 22:00 (on ARP days) 08:00 to 22:00 (Except ARP days) Tatkal Booking: Upper Class from 10:10 and lower Class 11:10. 6. Registration fee: After allotment, Rs.5 lac (non-refundable) 7. Security Deposit : 2 lakh.per ports, but maximum Rs. 5 lakh. 27 8. Advance Deposit: Min Rs 5 lakh per counter, but tickets can issue upto the value of 4.5lakh rupees. Up to a maximum of Rs 1 crore can be deposited. 9. License Fee:5000 per counter per year 10. Duration: 3 years and thereafter on satisfactory performance can be extended for 1 year. 11. Service Charges (Commission): Second class & sleeper class: 30 / - per passenger, Other categories: 40 /- per passenger, 50% of the above charges will be taken as service charges for cancellation.1 rupee per passenger for UTS ticket. 12. Revenue Sharing: There will be no sharing of shares for UTS Tickets. For reserved tickets, 25% of the service charges taken by the licensee will be deposited in the Railway account. PASSENGER PROFILE MANAGEMENT SYSTEM (PPMS):- All the zonal Railways have launched the PPM Project. The work of rationalization of trains has to be undertaken so as to enhance the occupation of trains and augment the passenger earning.All possible steps have to be taken to achieve augmentation in passenger earnings. There are certain points on which time bound action plan is required to be drawn up for taking urgent action. These items are as follow. 1. Strengthening PPM system 2. Effective monitoring of class wise occupancy of passenger trains and developing a computerized reporting system on the line of freight loading. 3. Effective measures for utilization of available coaching stock including increasing the number of coaches in well patronized trains. 4. Review of train timings of such trains which have poor patronization. 5. Controlling ticketless travel. 6. Ensuring easy available of tickets by installation of ticket vending machines, UTS, PRS.etc. 7. Overcoming shortage of ticket checking staff. 8.Augmenting trains up to 24 coaches and developing adequate terminal facilities for them. 9. Speeding up of trains and conversion of mail /express trains in superfast trains. 10. Review of lie over rakes. 11. Rationalization of procedure for train examination. Running of Special Trains Rajdhani Express:- 1. These train runs from national capital to state capitals. 28 2. The fare structure is given separately in fare table which dose not includes other charges i.e. reservation fee, supplementary charges; catering charges. All other charges will be levied as per Rule. 3. Fare will be rounded off in next 5 rupees. 4. Three classes are available in this train - AC first, AC-2 tier and AC-3 tier. 5. Maximum permissible speed is 130 kmph for Rajdhani Exp. 6. All Rajdhani trains are popular trains. Shatabdi Express:- 1. These trains started in Nehru birth centenary year. 2. The fare structure is given separately in fare table which do not includes other charges i.e. reservation fee, supplementary charges; catering charges. All other charges will be levied as per Rule. 3. Fare will be rounded off in next 5 rupees. 4. Two classes are available in this train - AC Executive and AC Chair car. 5. No concession will be granted in these trains except - Sr. Citizen, Doctor, Military and Press Correspondents. 6. AC Executive Class is treated equivalent to AC Ist for collection on charges. 7. Maximum permissible speed is 150 kmph for Shatabdi Exp. Duronto Express: 1. This non-stop service is started between selected cities. 2. Fare is collected on point to point basis which includes catering charges. Other charges will be levied as per rule. 3. Some Duronto express are fully Air conditioned and some are partially Air conditioned. 4. There are 5 classes available in this train. AC first, AC-2 tier, AC-3 tier, AC-3 tier Economy Class and sleeper. 5. Fare will be rounded off in next 5 rupees. 6. Pass and PTO holders are not allowed to travel in these trains. 7. No concession is granted. Exception - Senior citizen. 8. Bed rolls are supplied in Sleeper class also for which charge at the rate of Rs 25/- per Bed roll is collected at the time of reservation itself. Garib-Rath Express:- 1. First Garibrath train ran between Saharsa and Amritsar on 04/10/2006. 2. There are two classes in this train : a. GRSL - GaribRath AC 3 tier sleeper b. GRCC - GaribRath AC Chair car 3. Minimum distance for charge will be 100 km. for both classes. 29 4. Base fare is given in the fare table and other charges shall be collected according to rule. 5. Concessions will not be granted. 6. Those PTO and Pass holder who are eligible to travel in AC three tier can travel in this train. 7. Attendant is not permitted. 8. Freedom fighters, complimentary pass holders, and Arjun awardees who is entitle for AC-3 can travel in GaribRath Express. 9. Sitting and former members of Parliament can travel by GaribRath Express. Cost of journey will be collected from Loksabha and Rajyasabha. 10. On demand of passenger bed roll will be supplied on payment of prescribed charges. 11. Rail Travel Coupons (for members of Legislative Assembly and Legislative Council) and District Police Warrants will be accepted. Yuva Trains: 1. Eligibility- Applicable to Unemployed persons between age 15 to 45 years on production of following documents : a. Certificate issued under National Rural Employment Guarantee Scheme (NREGS). b. Valid registration certificate issued by a Govt. run employment exchange. 2. Tickets will be issued on production of original certificate, a photocopy of which should be retained. 3. Original certificate should be carried during travel. 4. Class: AC Chair car. 5. Minimum chargeable distance - 100 kms. 6. Fare structure - a. Separate base fares notified for Yuva and Non Yuva passengers. b. Others charges will be levied as per rule. c. Total chargeable fare for Yuva passengers inclusive of all charges should not exceed Rs 500/- upto 1500 kms. & Rs 643/- upto 2500 kms. d. No concessions are granted. 7. Reservation : a. Initially 10% of total coaches will be earmarked for Yuva and remaining for Non Yuva passengers. b. Separate waiting list is maintained for both categories. c. If there is waiting list in both categories, unutilized quotas will clear waiting list in the order of first general and then Yuva. d. After chart preparation there will be no concept of Yuva for charging fare. 8. No tatkal quota. 30 9. Normal cancellation rules will be applicable.If Yuva passenger is not able to produce original certificate during journey, difference of Yuva fare and Non Yuva fare inclusive of all surcharges in full will be recovered. Din Dayalu Coach: 1. To improve quality of travelling in general class, modern unreserved coach ‘DeenDayalu’ with facilities like potable drinking water, mobile charging points and bio-toilets among others to be used in mail and express trains. 2. DeenDayalu coaches will run in those routes which have heavy demand for getting seats. 3. Besides the water filtration system to provide potable water, the coach is equipped with provision of cushioned luggage racks, additional hand hold in doorway area and coat hooks. 4. Facilities in these coaches like charging points, dustbins, more space for keeping luggage, aqua guard-like facilities. Estimated to cost about Rs 81 lakh per coach, about 700 such modern coaches will be manufactured in the current fiscal. 5. Painted with z-shaped orange colour bands and anti-graffiti coating, there will be toilet occupation indication display board and water-level indicator in the coach. 6. LED lights, fire extinguishers with anti-theft arrangement, interior panelling with aluminium composite panels. SUVIDHA TRAINS: 1. Only confirmed and RAC tickets will be issued on these trains and 10% of total No. of berth will be booked under waiting list ticket. 2. Advance Reservation Period is maximum 30 days and minimum 10 days. Tickets for the trains will be available at railway reservation counters as well as online (on the IRCTC website). 3. Fare for these trains is more than that of normal trains; the minimum fare being in the same range of Tatkal fare for the particular class. 4. Fares would increase after booking of every 20 per cent of seats/berths, subject to maximum three times of Tatkal fare. 5. There are no concessions/discounted fares for children and senior citizens 6. Supplementary charges like reservation charge, superfast charge and service tax shall be levied separately. 7. Passengers have to produce an identity card during the journey for verification. 8. Normal/general cancellation and refund rules shall be applicable. 31 9. Thereafter Cancellation of the tickets is not permitted. However, in case of exceptional circumstances, full refund of the fare shall be granted across the counter or directly credited to the customer's account, depending on the mode of booking. Antoday Trains: 1. The first service has been started on March 19, 2017 between and Lokmanya Tilak Terminus and Tatanagar. 2. Antyodaya Express is completely Unreserved/General coaches designed by Indian Railways. These are going to be overnight trains. Antyodaya Express was proposed in 2016 Railway Budget of India which will operate on peak routes having more rush. 3. These trains will feature completely Unreserved/General coaches Charging ports for charging electronic devices such as mobiles, laptops etc. Bio toilets in compartments 4. The exterior of coaches will have a futuristic look with the use of Vinyl sheets 5. Safety measures in compartments such as introduction of smoke alarms and CCTV cameras Aqua guard Water Vending machines, Coat hangers and Braille Indicators present. Humsafar Express: 1. First Services: The first service has been started on 16 December 2016 between Gorakhpur and Anand Vihar. 2. Humsafar Express are completely 3-tier AC sleeper trains designed by Indian Railways. These are going to be overnight trains. 3. These trains will feature side curtains on the corridors like 2AC which were removed from 3- tier AC sleepers. 4. LED screen display to show information about stations, train speed etc. and will have announcement system as well. 5. Vending machines for tea, coffee and milk is available in these trains. 6. Charging ports for charging electronic devices such as mobiles, laptops etc. are available. 7. The berths will more comfortable than the previous 3-tier AC sleeper rakes. 8. Bio toilets are available in compartments. 9. The exterior of coaches will have a futuristic look with the use of Vinyl sheets. 10. Safety measures used in the compartments such as introduction of smoke alarms and CCTV cameras. 11. If passenger brings his own food, he can keep it warm or cold as the train has a heating chamber as well as a refrigerating box. 12. Each and every coupe and side berth having curtains to maintain privacy. 13. Providing with new khadi bed rolls. 32 Tejas Express: 1. Tejas is an Indian class of trains manufactured at the Rail Coach Factory, Kapurthala. 2. Tejas trains are equipped with hi-tech facilities such as personal video screens, Wi-Fi, coffee vending machines LED boards, and Braille displays. 3. Tejas Express, one of the most awaited promises of Railway Budget 2016, is all set to start playing on the Surat to Mumbai route in the next financial year, after that Delhi - Chandigarh Tejas and Delhi - Jalandhar Tejas will be launched. Railway Minister Suresh Prabhu, on a recent visit to Surat, announced that Tejas Express will start running between the two cities soon. 4. Tejas Express, which is currently being manufactured, has been envisioned as a luxury train service. 5. The train will run at a maximum speed of 130kmph, and will boast of multiple features aimed at enhancing passenger comfort during short journeys. Uday Express Trains: 1. Uday Express trains are supposed to be high-capacity Air Conditioned Double Decker trains to be run on important routes that experience heavy loads. But we already do have AC DDs, and these trains don’t seem to be those but a different product because 2. Uday trains seem to include both overnight and daytime services. More details of these trains, including their rakes and accommodation types are not available anywhere right now. Vande Bharat Express : 1. Vande-Bharat express is also known as Train-18. 2. It is an Indian semi high speed intercity Electric Multiple Unit. 3. It is designed and built by Integral Coach Factory (ICF) at Perambur under Make in India inititative over a span of 18 month. 4. The train was named ‘Vande Bharat Express’ on 27th January 2019. 5. It has a driver coach at each end of the train having aerodynamic narrowing at each end. Train 18 has regenerative braking system. 33

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