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Leadership_Part 5

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When leaders and members are working together in a team to complete a particular task, they perform two basic functions: task-related and maintenance-related functions.

The best team leaders are able to translate the team’s common purpose into specific performance goals. Clear performance goals provide purpose and allow team members to focus on actions and know when the performance objectives have been reached.

Open communication among all of the team members develops trust and competence. When a challenge or conflict arises rather than avoiding the issues, open communication allows the team to engage and manage the conflict effectively.

Mutual accountability means that the members of the team feel comfortable to each other and the team as a whole.

Constructive and fair use of rewards encourages mutual accountability as well increasing job satisfaction and motivation

Team members are empowered to accept responsibility and use their skills and talents to achieve team goals, objectives and targets

Encouragement allows team members to make decisions, share information, innovate and engage in continuous improvement. The outcome is enhanced commitment and motivation

Coaching and mentoring assistance guides, empowers, and improves the performance of team members. They are able to develop skills and an understanding of procedures and practices.

Generation X is the generation born between 1946 and 1964, and they are described as hard-working, loyal, dependable and willing to work long hours.

Baby boomers the generation born between 1965 and 1980, and they are independent thinkers, self-reliant, expert users of technology and value a work-life balance.


Test your understanding of the two basic functions performed by leaders and members when working together in a team: task-related and maintenance-related functions.

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