21 Questions
What is the primary responsibility of HR in job analysis?
Determining what a job is and requires
Which category does employee orientation fall into according to HR responsibilities?
Developing a quality workforce
What does employment equity aim to achieve?
Preference in employment for specific groups
Which management function does HR primarily focus on?
Human resource planning and development
Which of the following best describes job analysis?
A systematic study of job facts to determine responsibilities and requirements
What is the primary purpose of recruitment?
Attracting a pool of qualified job applicants
What is the key focus of on-the-job training?
Techniques like job rotation, coaching, mentoring, and modeling
In performance appraisal, what is the purpose of 360° feedback?
Involving peers, managers, and subordinates in the appraisal process
Which method involves managing issues such as employee injuries, stress, and unsafe situations?
Workplace health and safety
What is the main responsibility of job descriptions?
Detailing what a person in a job does
What is the management of promotions, transfers, terminations, layoffs, and retirements primarily referred to as?
Turnover management
Which type of conflict is characterized as moderately intense, constructive, and stimulating people toward greater work efforts and creativity?
Functional conflict
What is the role of unions in the workplace primarily focused on?
Employee representation
Which conflict management style is characterized by being cooperative and assertive?
Collaboration
What are the outcomes of win-lose and lose-lose conflict management styles?
Management by avoidance or accommodation
Which type of org’l structure focuses on grouping people with similar skills and performing similar tasks into formal work units?
Functional structures
What does the matrix structure combine to gain advantages and minimize disadvantages of each?
Functional and divisional structures
What does team structures extensively use to solve problems, complete special projects, and accomplish day-to-day tasks?
Cross-functional teams
What does network structures own only core components and use to provide other components?
Outsourcing
What is the primary focus of product divisional structures?
Single product or service
What type of structures focus on the same location or geographical region?
Geographical structures
Study Notes
– Bona fide occupational requirements are employment criteria justified by the capacity to perform a job. – HR is responsible for workplace health and safety, managing issues such as employee injuries, stress, and unsafe situations. – Job analysis is the systematic study of job facts to determine responsibilities, requirements, and develop job descriptions and specifications. – Job descriptions detail what a person in a job does, while job specifications outline required knowledge, skills, and abilities. – Recruitment is the process of attracting a pool of qualified job applicants, including methods like external, internal, traditional, and realistic job previews. – Structured interviews involve planned questions, while unstructured interviews are more natural but open to bias. – Orientation, on-the-job training, and off-the-job training are methods for developing a quality workforce. – On-the-job training includes techniques like job rotation, coaching, mentoring, and modeling. – Off-the-job training takes place away from the job site and includes management training and employee retreats. – Performance appraisal is formally assessing work accomplishments and providing feedback, with alternatives like peer, upward, and 360° feedback. – Performance appraisal has purposes of evaluation and development.
Test your knowledge of Human Resources functions with this quiz. Questions cover topics such as job analysis, recruitment, training, compensation, performance appraisals, and labor relations.
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