Questions and Answers
What is a common red flag regarding client communication?
Difficulty in reaching them
How might a client indicate they are being untruthful?
Frequently changing their statement
What does a client focusing more on property damage than bodily injuries suggest?
A red flag for potential fraud
What behavior is a red flag when asking probing questions?
Signup and view all the answers
What should you do when a client’s account conflicts with the Traffic Collision Report?
Signup and view all the answers
How can a client's failure to attend medical appointments be interpreted?
Signup and view all the answers
What should you do when you find misleading information during an investigation?
Signup and view all the answers
What approach is recommended when handling red flags in client interactions?
Signup and view all the answers
Why is it important to train on identifying red flags?
Signup and view all the answers
What role does intuition play in identifying red flags?
Signup and view all the answers
