Designing a Motivating Work Environment Chapter 6 Quiz

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45 Questions

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Rotation

Who proposed the job characteristics model as a way to increase the motivating potential of jobs?

Hackman and Oldman

What is the potential problem with job enrichment mentioned in the text?

Lack of desire or skill

What does job enlargement involve, according to the text?

Expanding the number of different tasks workers perform within the same level of responsibility

Which characteristic of a job involves the impact that the job has on other people?

Task significance

What formula is used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

MPS = ( Skill + Task + Task Variety Identity Sign 3 ) X Autonomy X Feedback

Which psychological state is influenced by jobs that are high on skill variety, task significance, and task identity?

Experienced meaningfulness of the work

Which characteristic of a job provides for greater responsibility for work outcomes?

Autonomy

What is the main effect of jobs high on feedback?

Greater performance and satisfaction

What is growth need strength according to the text?

The extent to which people desire to achieve higher-order need satisfaction

Which job characteristic leads to the ability to do the entire job?

Skill variety/Task identity

In the context of goal-setting theory, what does 'SMART' goals stand for?

Specific, Measurable, Aggressive, Realistic, Timely

What is a possible weakness of goal setting according to the text?

Goal setting interferes with the learning process in new, complex jobs

What is 'Merit Pay' according to the text?

Annual percentage increase in pay based on job performance

Which job design approach involves giving workers more tasks to perform but also more control over how to perform them?

Job Enrichment

What is a potential problem with job enrichment mentioned in the text?

Lack of desire or skill

What is the formula used to calculate the Motivating Potential Score (MPS) in the Job Characteristics Model?

(Skill + Task + Task Variety Identity Sign 3) * Autonomy * Feedback

Who is known as a proponent of job specialization according to the text?

Fredrick Taylor

Which psychological state is influenced by jobs that are high on autonomy?

Experienced responsibility for the outcomes of the work

What did Hackman and Oldman propose as a way to increase the motivating potential of jobs?

The Job Characteristics Model

What characteristic of a job involves the opportunity to do a variety of job activities using various skills and talents?

Skill Variety

What psychological state is influenced by jobs high on skill variety, task significance, and task identity?

Intrinsic motivation

Which job characteristic leads to the extent to which a job involves doing a complete piece of work, from beginning to end?

Task Identity

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Rotation

What potential problem with job enrichment is mentioned in the text?

Increased absenteeism

What does job specialization involve?

Breaking down jobs into small component tasks and standardizing them across all workers doing those jobs

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Rotation

What is one of the potential problems with job enrichment mentioned in the text?

Excessive control over tasks

What is 'Merit Pay'?

An incentive system based on performance

What is an aspect of job enrichment?

Giving workers more tasks to perform but also more control over how to perform them

What does job enlargement involve, according to the text?

Adding variety to an employee's job by increasing the number of tasks

What does the Job Characteristics Model proposed by Hackman and Oldman aim to increase?

Intrinsic motivation

In the context of goal-setting theory, what does 'SMART' goals stand for?

Specific, Measurable, Achievable, Relevant, Time-bound

What is growth need strength according to the text?

The extent to which individuals want their work to contribute to personal development and fulfillment

What is the main prediction of the Job Characteristics Theory?

Employees will respond more favorably to jobs higher in motivating potential.

In the context of the Goal-Setting Theory, what does 'SMART' goals stand for?

Specific, Measurable, Aggressive, Relevant, Timely

What is the primary effect of jobs high on feedback?

Greater performance and satisfaction

What characteristic of a job involves the impact that the job has on other people?

Task Significance

What is a possible weakness of goal setting?

Goal setting interferes with the learning process in new, complex jobs.

Which job design approach involves systematically moving workers between two or more jobs at regular intervals?

Job Rotation

What psychological state leads to higher intrinsic motivation and greater performance and satisfaction?

Critical Psychological States

What does Merit Pay involve, according to the text?

Employees receive an annual percentage increase in their pay based on job performance.

What is the extent to which people desire to achieve higher-order need satisfaction known as?

'Growth Need Strength'

'Piece Rate Pay' involves employees being paid a fixed amount of money for each unit they produce. What is this an example of?

'Extrinsic Motivation'

What is a characteristic of effective goal setting?

Participative

Test your understanding of job design as a motivator, job specialization, goal setting theory, and the role of money as a motivator in creating a motivating work environment. This quiz is based on the content from Chapter 6 of the book 'Designing a Motivating Work Environment' by Dr. Harjinder Gill.

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