You entered the break area after your shift and found one of your teammates looked very worried.
Understand the Problem
The question is describing a scenario where someone entered a break area after a shift and noticed that a teammate appeared worried. The inquiry likely concerns understanding the situation or how to address the teammate's feelings.
Answer
Show empathy.
The appropriate emotional intelligence (EI) skill to use in this situation is to show empathy.
Answer for screen readers
The appropriate emotional intelligence (EI) skill to use in this situation is to show empathy.
More Information
Showing empathy means understanding and being sensitive to the feelings, thoughts, and experiences of others, which helps in building a supportive workplace environment.
Tips
A common mistake might be to attempt to solve their problem immediately or dismiss their feelings without first showing understanding and empathy.
Sources
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