Why do you want to work with customer service?
Understand the Problem
The question is asking for the motivations and reasons behind choosing a career in customer service, which may relate to skills, experiences, or personal values.
Answer
You enjoy meeting new people, making a positive difference, and solving difficult problems.
You want to work in customer service because you enjoy meeting new people, making a positive difference in their day, and find it rewarding to solve difficult problems or complaints.
Answer for screen readers
You want to work in customer service because you enjoy meeting new people, making a positive difference in their day, and find it rewarding to solve difficult problems or complaints.
More Information
Expressing a genuine passion for helping others and solving problems shows that you are well-suited for a customer service role. This role also allows you to constantly learn new skills and adapt to ever-changing needs.
Tips
Avoid generic answers; be specific about your passion and skills.
Sources
- Answers to Customer Service Interview Questions - passmyinterview.com
- Interview Question: 'Why Do You Want to Work in Customer Service?' - indeed.com
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