What is the best way a nursing assistant can respond to a combative resident?

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Understand the Problem

The question is asking about the appropriate response of a nursing assistant towards a combative resident, and it presents multiple-choice options. This is mainly focused on healthcare practices and guidelines.

Answer

The NA should remain calm and lower the tone of her voice.

The NA should remain calm and lower the tone of her voice.

Answer for screen readers

The NA should remain calm and lower the tone of her voice.

More Information

Remaining calm and lowering the tone of voice helps in defusing tension and calming the resident, which is crucial in maintaining a safe environment for both the resident and the caregiver.

Tips

A common mistake is reacting emotionally or aggressively. Always maintain professionalism and a soothing demeanor.

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