What aspect is NOT typically included in good IT Service Management? A) Processes that guide service management B) Customer data protection protocols C) People involved in service... What aspect is NOT typically included in good IT Service Management? A) Processes that guide service management B) Customer data protection protocols C) People involved in service delivery D) Costs associated with implementing new services
Understand the Problem
The question is asking which element is usually not part of effective IT Service Management, and it provides four options to choose from.
Answer
Costs associated with implementing new services
Costs associated with implementing new services
Answer for screen readers
Costs associated with implementing new services
More Information
In IT Service Management, the focus is on processes, people, and data security rather than direct cost considerations. Budgetary concerns are involved but are not a primary management framework component.
Tips
A common mistake is assuming that all aspects of IT operations, including costs, are directly covered under IT Service Management frameworks. While budgeting is essential, it is typically a separate consideration managed alongside service management frameworks like ITIL.
Sources
- What is ITSM? A guide to IT service management - Atlassian - atlassian.com
- ITIL Framework: What is, Benefits & Process Explained - simplilearn.com
AI-generated content may contain errors. Please verify critical information
