Transactional 'spares and repairs' contracts run the risk of incentivizing what behavior from Industry?

Question image

Understand the Problem

The question is asking what negative behavior might result from 'spares and repairs' contracts in an industry context. It provides three options regarding the potential impact on profits.

Answer

The sale of more spares and repairs to maximize profits.

The sale of more spares and repairs in order to maximize profits

Answer for screen readers

The sale of more spares and repairs in order to maximize profits

More Information

Transactional contracts focus on specific transactions rather than outcomes like performance improvement, leading companies to maximize revenue by increasing the quantity of spare parts sold.

Tips

A common mistake is to assume transactional contracts focus on improving performance when they are generally oriented towards maximizing transactions.

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