In the Toyota/Ace Metal Crafts Video, the company utilized Lean principles to achieve amazing productivity gains. To achieve these results, the video suggests that the company used... In the Toyota/Ace Metal Crafts Video, the company utilized Lean principles to achieve amazing productivity gains. To achieve these results, the video suggests that the company used: (Select ALL that apply) Small Improvements developed by EVERYONE, A brand new production facility that was built for productivity and quality, Replacing old, outdated machinery with newer, modern machinery, Expensive Automated Robotics so that human jobs could be eliminated, 'Simple Stuff' like tape and signs. In the Toyota/Ace Metal Craft Video, as a result of improvements, Ace Metal Craft was able to: Eliminate 60 unnecessary jobs, Get rid of unproductive workers and hire good quality workers in their place, Eliminate 20 unnecessary jobs, Eliminate 40 unnecessary jobs, Keep the original workers and hire 20 more. In the Hurricane Sandy Food Distribution video, the Toyota consultants reviewed the results and exclaimed: 'We have fixed everything that can be fixed, this is as good as it can be.', 'We have succeeded, our work here is done.', 'Although the list is shorter than when we started, we still have plenty of homework.', 'Great job. The next step is to buy some robots so that we can get rid of some of these people.', 'The results of this project have exceeded our expectations.' In the Starbuck's video, the professor mentioned that making coffee has some similarities to manufacturing. All of the following were mentioned EXCEPT: Coffee making utilizes machinery and tools, Coffee making utilizes raw materials, Coffee making involves personal contact with the customer, Coffee making utilizes a recipe/method. In the Starbuck's video, 'it all comes down to the last 10 feet' refers to: The difficulty of performing the complex service without spilling the drink, The quality of the barista and whether they are responsible, How coffee making is a 'service' type of business model, The specific decisions the customer makes when placing an order, The journey the coffee bean has been on within the Supply Chain.
Understand the Problem
The questions are related to specific videos discussing Lean principles and performance improvements in companies like Toyota and Ace Metal Craft, as well as comparisons between services like coffee making and manufacturing. Each question prompts the user to recall details and concepts presented in those videos.
Answer
Lean improvements by everyone, simple tools; kept workers, hired 20 more; continuous improvement advised.
The company used Lean principles through small improvements developed by everyone and simple stuff like tape and signs. As a result, Ace Metal Craft kept the original workers and hired 20 more. The Toyota consultants emphasized continuous improvement with 'plenty of homework' remaining.
Answer for screen readers
The company used Lean principles through small improvements developed by everyone and simple stuff like tape and signs. As a result, Ace Metal Craft kept the original workers and hired 20 more. The Toyota consultants emphasized continuous improvement with 'plenty of homework' remaining.
More Information
Lean principles often focus on involving all employees in continuous improvement and using simple, cost-effective tools to enhance productivity. The emphasis is often on optimizing processes rather than relying on expensive technology or large-scale changes.
Tips
A common mistake is assuming that Lean improvements always require high-tech solutions or major investments in infrastructure.
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