1. How would you rate the overall quality of our clothing products? a) Excellent b) Good c) Average d) Poor 2. How satisfied are you with the variety of products offered (styles, s... 1. How would you rate the overall quality of our clothing products? a) Excellent b) Good c) Average d) Poor 2. How satisfied are you with the variety of products offered (styles, sizes, etc.)? a) Very satisfied b) Satisfied c) Neutral d) Dissatisfied 3. How would you describe the value for money of our products? a) Excellent b) Good c) Fair d) Poor 4. How competitive do you think our pricing is compared to other stores? a) Much better b) Better c) Similar d) Worse 5. How convenient is our website or mobile app for browsing and purchasing? a) Very convenient b) Somewhat convenient c) Neutral d) Inconvenient 6. How would you rate the delivery options and speed of our shipping? a) Excellent b) Good c) Average d) Poor 7. How satisfied are you with our customer service (support, returns, etc.)? a) Very satisfied b) Satisfied c) Neutral d) Dissatisfied 8. How effective are our promotions (sales, discounts, etc.) in influencing your purchase decisions? a) Very effective b) Somewhat effective c) Neutral d) Not effective 9. How likely are you to recommend our store to others based on your shopping experience? a) Very likely b) Likely c) Neutral d) Unlikely 10. Which of the following factors is most important to you when shopping for clothing online? a) Product quality b) Price c) Fast delivery d) Variety of products e) Customer service
Understand the Problem
The question is asking for feedback on various aspects of clothing products and overall shopping experience, including quality, variety, value for money, pricing, website convenience, delivery options, customer service, promotions, likelihood to recommend, and essential shopping factors.
Answer
Likert Scale
A Likert Scale is used, consisting of multiple-choice questions where respondents can choose from a range of predetermined options to express their opinions or attitudes.
Answer for screen readers
A Likert Scale is used, consisting of multiple-choice questions where respondents can choose from a range of predetermined options to express their opinions or attitudes.
More Information
Likert Scales are commonly used in surveys to assess attitudes, perceptions, and satisfaction levels. They allow for easy quantification of qualitative data.
Tips
One common mistake is misunderstanding the scale's neutrality point, which can skew the data interpretation. Clearly define each option to respondents.
Sources
- What Is a Likert Scale? | Guide & Examples - Scribbr - scribbr.com
- What Is Customer Satisfaction Score (CSAT) and How to Measure It? - blog.hubspot.com
