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Questions and Answers
What is the primary goal of conducting UX research?
What is included in a research plan?
Why is it essential to understand the research problem?
What is the purpose of defining a timeline in UX research?
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What is an essential skill required for conducting user interviews?
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What is the primary benefit of accounting for interview time and buffer time between interviews?
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How many participants are typically recommended for a usability study?
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What is the primary principle for deciding which users to recruit for a study?
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What type of research method is used to answer 'How?' or 'Why?' questions?
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What is the purpose of segmenting participants in a study?
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Why is it important to conduct user experience (UX) research?
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What is a common mistake that developers make when building technology?
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What is the purpose of an approach document in UX research?
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What is the main goal of UX research?
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What is a common way that people talk about their experiences with technology?
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What is the primary focus of quantitative methods in UX research?
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What is the purpose of a contextual inquiry in UX research?
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What is the recommended approach for beginners in UX research?
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What is the purpose of a resources section in an approach document?
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What type of research method is good for collecting many responses from a large group of people?
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Study Notes
UX Research Basics
- User Experience (UX) research is essential to build technology that meets users' needs, as it helps understand users and their needs when using products or services.
Define Your Research Plan
- A research plan is necessary to guide the project, and it includes:
- Project scope (problem statement and prior research)
- Project timeline
- Participant recruitment list
- Project research methods
Understand the Research Problem
- To understand the UX research process, define the problem you're researching, and gather information from various sources (bugs, support tickets, user surveys, etc.).
Define a Timeline
- Defining a timeline is crucial, considering factors like:
- Time to build your approach
- Time to engage your audience
- Time to recruit users
- Time for interviews
- Time to build and deliver the report
Recruit the Right Users
- To recruit participants, consider:
- Accessing lists of active users
- Having a short study explanation ready
- Being prepared for scheduling and potential changes in availability
- Aim for at least 5 participants for a usability study, and up to 30 users for interviews
Choose a Good Research Method
- There are four basic categories of research methods:
- Behavioral methods (what people do)
- Attitudinal methods (what people say)
- Qualitative methods (why or how)
- Quantitative methods (how much or how many)
Using Your Approach Document
- An approach document includes:
- Project scope
- Project timeline
- Participant recruitment list
- Project research methods
- Resources section (to be completed after the study)
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Description
Learn the fundamentals of user experience research, including determining problems, choosing research methods, and creating approach documents. Understand why UX research matters in technology
