Unit 3: Leadership & Change Management Learning Objectives

Unfreezing

To drive the successful adoption and usage of change within the business, allowing employees to understand, commit to, and work effectively during the shift.

Encouraging innovation, developing skills, creating better business opportunities, and improving staff morale.

<p>Mission, Vision, &amp; Strategy; Technology; Human-Behavioral Changes; Task-Job Design; Organizational Structure</p> Signup and view all the answers

<p>To identify the skills gaps between current and required skills, and take steps to fill those gaps to respond to growth.</p> Signup and view all the answers

<p>Action research is a problem-focused change process that combines action orientation and research orientation.</p> Signup and view all the answers

<p>Appreciative inquiry is an organizational change strategy that directs the team’s attention away from its own problems and focuses on the team’s potential and positive elements.</p> Signup and view all the answers

<p>Force field analysis is Kurt Lewin’s model of system-wide change that helps change agents diagnose the forces that drive and restrain proposed organizational change.</p> Signup and view all the answers

<p>Future search involves system-wide team sessions where participants identify trends and ways to adapt to those changes.</p> Signup and view all the answers

<p>Refreezing is the latter part of the change process in which systems and conditions are introduced to reinforce and maintain the desired behaviors.</p> Signup and view all the answers