18 Questions
What is the primary motivation for organisational change?
The need to adapt to the external environment
What is the primary reason why cultural change and organisational change are bound together?
Because organisational change requires a cultural shift to be successful
What is the primary role of influential players in the change process?
To initiate change because of a performance gap
What is the primary purpose of a change project?
To close the performance gap
What are the four common types of change?
Structural, technological, systems, and cultural
What is the primary outcome of a successful change project?
A closure of the performance gap
What type of change involves changing people and is considered the hardest to achieve?
Cultural change
Which of the following is a characteristic of the 'taken-for-granted assumptions' layer of corporate culture?
It is a set of beliefs that people accept without question
What is the primary reason why cultural change is more difficult to achieve than other types of change?
It involves changing people's beliefs and ways of thinking
What is the term used to describe the set of beliefs, customs, practices, and ways of thinking that are shared by a group of people through their interactions with each other?
The culture of a group of people
What is the primary goal of cultural change in an organisation?
To align the organisation's culture with its mission and objectives
Which of the following is NOT a layer of corporate culture?
Performance metrics
What is the primary motivation behind an organisational change?
To address a performance gap
Which type of change is concerned with modifying the underlying values, attitudes, and behaviours of an organisation?
Cultural change
What is the result of a mismatch between an organisation's current performance and its desired performance?
Performance gap
What is the term for the intertwined process of changing an organisation's culture and structure?
Holistic system
Which of the following is NOT a type of organisational change?
Financial change
What is the ultimate goal of the change management process?
To address the performance gap
This quiz covers the importance of change in organisations, internal and external context of change, and the four common types of change. It also highlights the importance of culture in a change project.
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