Org. Change Ch. 1 (T&F)
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Questions and Answers

Environmental analysis often includes Political, Economic, Social, Technological, Legal, and Ecological factors (PESTLE).

True

New Public Management (NPM) is an example of a political shift focusing on management and efficiency in public services.

True

Socio-cultural factors influence organizational structure and management, with changes in expectations, demographics, family structures, and cultural awareness affecting workplaces.

True

Technological investment does not drive productivity or change the way organizations choose to structure themselves.

<p>False</p> Signup and view all the answers

Internal triggers for change include leadership changes, falling performance, new visions, high turnover, union recognition, relocation, technology adoption, and mergers or acquisitions.

<p>True</p> Signup and view all the answers

The future of work will not see technology transforming organizational functions.

<p>False</p> Signup and view all the answers

Economic indicators include balancing economic growth, a healthy balance of payments, high inflation, and low unemployment.

<p>False</p> Signup and view all the answers

Both public and private sectors face fast-moving changes due to similar organizational cultures, policies, and histories.

<p>False</p> Signup and view all the answers

Organizations can be seen as people interacting in some kind of structured or organized way to achieve some defined purpose or goal.

<p>True</p> Signup and view all the answers

According to Daft, an organization is a social entity that has goals and purpose, has boundaries, and patterns the activities of participants into a recognizable structure.

<p>True</p> Signup and view all the answers

Silverman challenged the idea of organizations as systems because it rests on an assumption that defining an organization’s goals is uncontroversial and that there is consensus within the organization about its goals.

<p>True</p> Signup and view all the answers

The 'social action' approach to understanding organizations is recognized as an alternative view to the idea of organizations as systems.

<p>True</p> Signup and view all the answers

Stacy’s idea of organizations as complex systems emphasizes the notion of unpredictability by emphasizing the multitude of interactions in and between the individual, social, organizational, and environmental domains.

<p>True</p> Signup and view all the answers

Most commentators on organizations agree that business conditions continue to be increasingly complex and more uncertain as the pace for change quickens and the future becomes more predictable.

<p>False</p> Signup and view all the answers

Organizations are not influenced by the uncertain future and changing environments.

<p>False</p> Signup and view all the answers

The uncertain future and changing environments have no impact on the functioning of organizations.

<p>False</p> Signup and view all the answers

Managers need to develop a business culture that makes ethics, corporate social responsibility and sustainability an integral part of the company’s business model.

<p>True</p> Signup and view all the answers

Future leaders need to be agile, authentic, sustainable and talented.

<p>True</p> Signup and view all the answers

Organizations operate in at least three types of environment.

<p>True</p> Signup and view all the answers

The first type of environment consists of the historical developments bringing changes over time.

<p>True</p> Signup and view all the answers

The second type of environment is the PEST framework.

<p>True</p> Signup and view all the answers

The third type of environment is the organization's internal environment.

<p>True</p> Signup and view all the answers

There are five levels of environmental turbulence according to Ansoff and McDonnell.

<p>True</p> Signup and view all the answers

Level 1 environmental turbulence is characterized by stability of markets and slow change.

<p>True</p> Signup and view all the answers

Closed change applies to the continuing operation of an existing business.

<p>True</p> Signup and view all the answers

Study Notes

  • Both public and private sectors face fast-moving changes, with varying interpretations of events due to differing organizational cultures, policies, and histories.
  • Environmental analysis often includes Political, Economic, Social, Technological, Legal, and Ecological factors (PESTLE).
  • Political triggers include national and international bodies influencing organizational life, with New Public Management (NPM) being an example of a political shift focusing on management and efficiency in public services.
  • Economic indicators include balancing economic growth, a healthy balance of payments, low inflation, and low unemployment.
  • Socio-cultural factors influence organizational structure and management, with changes in expectations, demographics, family structures, and cultural awareness affecting workplaces.
  • Technological investment drives productivity and changes the way organizations choose to structure themselves, affecting the required knowledge and skills of employees.
  • Internal triggers for change include leadership changes, falling performance, new visions, high turnover, union recognition, relocation, technology adoption, and mergers or acquisitions.
  • The future of work will see technology transforming organizational functions, with more devices connected to the internet, the rise of flexible, independent work, wider, flatter structures, and increased focus on diversity.

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Get a concise summary of Chapter 1, which covers the view of organizations as structured entities with defined goals, boundaries, and social interactions. Explore the concept of organizations according to Daft's perspective.

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