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Technical Report Writing Chapter 1: Introduction to Business Communication
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Technical Report Writing Chapter 1: Introduction to Business Communication

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Questions and Answers

Effective communication can only be verbal, not through written symbols.

False

Effective communication depends on the ability to reach others through the spoken or the written word.

True

The main learning objective of Chapter 1 is to understand the importance of communication in business.

True

Chapter 1 covers the core categories of business communication and the type of business messages.

<p>True</p> Signup and view all the answers

The writing process is not covered in Chapter 1.

<p>False</p> Signup and view all the answers

Understanding the fundamentals of business writing and the way of writing effective business messages is not an objective of Chapter 1.

<p>False</p> Signup and view all the answers

The further away your job is from manual work, the more important it will be to convey your thoughts in writing or speaking.

<p>True</p> Signup and view all the answers

According to researchers, what is the first step in the communication process?

<p>False</p> Signup and view all the answers

After defining the situation in the communication process, what should be considered next?

<p>False</p> Signup and view all the answers

What does the step 'Selecting a course of action' in the communication process involve?

<p>False</p> Signup and view all the answers

When is the message considered ready to be delivered to the intended recipients through the chosen channels in the communication process?

<p>False</p> Signup and view all the answers

What does 'Receiving the message' in the communication process involve?

<p>False</p> Signup and view all the answers

What is meant by 'Interpreting the message' in the communication process?

<p>False</p> Signup and view all the answers

What is expected when sending a message in the communication process?

<p>False</p> Signup and view all the answers

When should a response be decided on in the communication process?

<p>False</p> Signup and view all the answers

When does 'Replying to the message' occur in the communication process?

<p>False</p> Signup and view all the answers

Effective communication can be verbal or through written symbols.

<p>True</p> Signup and view all the answers

Understanding the fundamentals of business writing and writing effective business messages is not a learning objective of Chapter 1.

<p>False</p> Signup and view all the answers

The main learning objective of Chapter 1 is to understand the importance of communication in business.

<p>True</p> Signup and view all the answers

The further away your job is from manual work, the less important it will be to convey your thoughts in writing or speaking.

<p>False</p> Signup and view all the answers

Effective communication depends only on the ability to reach others through the spoken word.

<p>False</p> Signup and view all the answers

The writing process is not covered in Chapter 1.

<p>False</p> Signup and view all the answers

The larger the organization of which you are an employee, the more important it will be that you know how to convey your thoughts in writing or speaking.

<p>True</p> Signup and view all the answers

Defining the situation is the first step in the communication process according to researchers.

<p>False</p> Signup and view all the answers

Once the situation is defined, considering possible communication strategies is the next step in the communication process.

<p>True</p> Signup and view all the answers

The step 'Composing the message' is only necessary if the decision is to present the message orally.

<p>False</p> Signup and view all the answers

The activity of interpreting the message involves extracting information from the message and guessing the communication purpose.

<p>True</p> Signup and view all the answers

Deciding on a response is an optional step in the communication process.

<p>False</p> Signup and view all the answers

When a recipient responds to the message, then the receiver acts as communicator following the process followed to generate your message.

<p>True</p> Signup and view all the answers

Effective communication can only be verbal, not through written symbols.

<p>False</p> Signup and view all the answers

In the communication process, selecting a course of action involves preliminary choices about the message content, structure, type, and visual format.

<p>True</p> Signup and view all the answers

'Receiving the message' in the communication process involves the recipient deciding to read or listen to the message.

<p>True</p> Signup and view all the answers

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