Podcast
Questions and Answers
What should you do if you choose to present your message orally?
What should you do if you choose to present your message orally?
Which of the following is NOT mentioned as part of preparing for an oral presentation?
Which of the following is NOT mentioned as part of preparing for an oral presentation?
What is a crucial step in composing an oral message according to the guidelines?
What is a crucial step in composing an oral message according to the guidelines?
When designing an oral presentation, what aspect also needs consideration?
When designing an oral presentation, what aspect also needs consideration?
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Which statement about composing a message is true?
Which statement about composing a message is true?
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What is the first step in effectively composing a message?
What is the first step in effectively composing a message?
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Which of the following describes the 'sending' phase of the communication process?
Which of the following describes the 'sending' phase of the communication process?
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What role do chosen channels play in the communication process?
What role do chosen channels play in the communication process?
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What should be considered after the message is prepared?
What should be considered after the message is prepared?
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Which of the following is NOT a step in the communication process according to the content?
Which of the following is NOT a step in the communication process according to the content?
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How does writing assist in the process of thinking?
How does writing assist in the process of thinking?
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What is one benefit of taking written notes?
What is one benefit of taking written notes?
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Which of the following is NOT a way that writing helps in critical thinking?
Which of the following is NOT a way that writing helps in critical thinking?
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In what way does writing support your ability to remember facts?
In what way does writing support your ability to remember facts?
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What aspect of writing aids in identifying faults in one's thinking?
What aspect of writing aids in identifying faults in one's thinking?
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What is one practical reason for writing emphasized in education?
What is one practical reason for writing emphasized in education?
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Which writing activity is commonly performed in undergraduate courses?
Which writing activity is commonly performed in undergraduate courses?
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What skill is primarily learned during school and college related to writing?
What skill is primarily learned during school and college related to writing?
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How do exams serve a functional role in writing within education?
How do exams serve a functional role in writing within education?
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What type of paper is included under practical reasons for writing in academic settings?
What type of paper is included under practical reasons for writing in academic settings?
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What is a necessary step for participating in government activities?
What is a necessary step for participating in government activities?
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Why is learning writing skills considered practical?
Why is learning writing skills considered practical?
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Which of the following activities is NOT associated with the government sector according to the content?
Which of the following activities is NOT associated with the government sector according to the content?
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What does engaging in activities within the government sector typically require?
What does engaging in activities within the government sector typically require?
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Which of these statements is true regarding writing skills?
Which of these statements is true regarding writing skills?
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What is one significant effect of technology advancement on communication?
What is one significant effect of technology advancement on communication?
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What does the content suggest about communication strategies?
What does the content suggest about communication strategies?
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How has the role of writing in communication shifted according to recent trends?
How has the role of writing in communication shifted according to recent trends?
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What might be a consequence of the decreased importance of writing?
What might be a consequence of the decreased importance of writing?
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In light of technology's influence, what could be inferred about future communication methods?
In light of technology's influence, what could be inferred about future communication methods?
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Study Notes
Course Information
- Course Title: Technical Report Writing
- Instructor: Dr. Mohamed Mahmoud
- Institution: The Egyptian E-Learning University (EELU)
- Semester: Fall 2022-2023
Chapter 1: Introduction to Report Writing
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Learning Objectives:
- Explain the communication process and its purpose for writing.
- Understand the importance of business communication, its categories and different message types.
- Describe the writing process and effective writing strategies.
- Understand business writing fundamentals and effective message creation.
List of Topics
- Lesson 01: The Communication Process and The Reasons for Writing
- Lesson 02: Introduction to Business Writing
- Lesson 03: The Writing Process
- Lesson 04: Fundamentals of Business Writing
- Lesson 05: [Arabic Title - Unknown]
Lesson 01 Details: The Communication Process and Reasons for Writing
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Communication Process:
- Sensing a need: Recognizing a problem requiring communication for a desired outcome.
- Defining the situation: Gathering information to create a successful communication plan.
- Considering communication strategies: Evaluating options for solving the situation.
- Selecting a course of action: Choosing message content, structure, type and the channel for delivery.
- Composing the message: Preparing written or oral messages according to the chosen strategy.
- Sending the message: Delivering the message via the chosen channel to the intended recipient.
- Receiving the message: The intended recipient reads or listens to the message.
- Interpreting the message: The recipient decodes and understands the message—making judgments about the sender and their purpose.
- Deciding on a response: The recipient decides to respond or not according to the message conveyed.
- Replying to the message: The recipient gives a response, acting as a communicator in their own right.
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Why Write? (Intellectual Reasons):
- Thinking: Writing helps organize and filter ideas, aids in brainstorming, and pinpoints logical flaws in thought processes.
- Information Management: Writing allows the creation and preservation of large amounts of information—taking notes, summarizing reading material, and creating lists of pros and cons.
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Why Write? (Practical Reasons):
- Education: Writing is essential for academic success, including term papers, reports, and advanced research papers (e.g., masters and PhD theses).
- Job Applications: Effective written communication is critical for job applications to stand out from a large pool of applicants.
- Web Writing: Writing effectively for the web is crucial due to information overload, and the need to accurately and precisely write content.
- Business Communication: Writing clear and concise proposals are essential for securing opportunities.
- Government Interactions: Completing forms and applications in the government sector demonstrates the importance of good writing skills.
Lesson 02: Introduction to Business Writing
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Core Categories of Business Communication:
- Internal Operational Communication (within the organization): Setting goals, orders, reports, email messages.
- External Operational Communication (with external entities): Advertising, public relations, business correspondence.
- Personal Communication (among employees): Interpersonal dynamics in the workplace.
Types of Business Messages
- Verbal: Primary for routine tasks.
- Written: Used for detailed and permanent record-keeping.
- Routine: Discussing upcoming events or relaying information to recipients.
- Positive: Commending employees or showing appreciation to clients.
- Negative: Delivering undesirable news in a professional manner (e.g., delays, penalties).
- Persuasive: Influencing the recipient to take action (e.g., sales letters).
True/False Questions (from slide)
- Writing a CV is a practical reason for learning writing skills—True
- Technology is decreasing the importance of writing—False
- Different situations require different communication strategies—True
- Writing skills are not essential because of online resources—False
Additional MCQ Answers (from slides)
- Core categories of communication: Internal, External Operational and Personal.
- External communication excludes: Colleagues.
- Business messages can be: Verbal, Written, Persuasive
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Description
Explore the fundamental concepts of report writing in this introductory chapter. Learn about the communication process, the importance of business writing, and effective writing strategies. This quiz will test your understanding of the writing process and the principles of business communication.