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Questions and Answers
Which of the following is a core category of business communication?
Which of the following is a core category of business communication?
What is an essential component of the writing process in business communication?
What is an essential component of the writing process in business communication?
Which writing strategy is considered effective in business communication?
Which writing strategy is considered effective in business communication?
When crafting business messages, which strategy should be avoided?
When crafting business messages, which strategy should be avoided?
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What type of business message focuses primarily on data and facts?
What type of business message focuses primarily on data and facts?
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What is one intellectual reason for writing?
What is one intellectual reason for writing?
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Which benefit of writing relates to the production of information?
Which benefit of writing relates to the production of information?
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How does writing contribute to cognitive development?
How does writing contribute to cognitive development?
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Which of the following is NOT an intellectual reason for writing?
Which of the following is NOT an intellectual reason for writing?
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What is a misconception about the amount of information writing can generate?
What is a misconception about the amount of information writing can generate?
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Study Notes
Technical Report Writing Course - Fall 2022-2023
- Course Instructor: Dr. Mohamed Mahmoud
- University: The Egyptian E-Learning University (EELU)
Chapter 1: Introduction to Report Writing
- Learning Objectives:
- Explain the communication process and its purpose for writing.
- Understand the significance of business communication, key categories, and message types.
- Describe the writing process and effective strategies.
- Understand fundamental business writing principles and effective message creation.
Lesson 01: The Communication Process and Reasons for Writing
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Communication is crucial in personal and professional life.
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Communication can be verbal, written, or symbolic.
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Effective communication clearly transmits the message to the recipient.
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Effectiveness increases with distance from manual labor and organizational size.
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Communication process steps:
- Sensing a need: Recognizing a problem needing a solution through communication.
- Defining the situation: Gathering information about the situation for effective communication.
- Considering communication strategies: Exploring different communication approaches.
- Selecting a course of action: Determining message content, structure, format, and delivery channel.
- Composing the message: Creating the message orally or in written form.
- Sending the message: Delivering the message through the chosen channel.
- Receiving the message: The recipient's reception of the message through the channel.
- Interpreting the message: The recipient analyzes the message to get its meaning.
- Deciding on a response: The recipient's response decision based on the message, if any.
- Replying to the message: The recipient answers the initial message, if needed.
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Reasons for writing:
- Intellectual reasons:
- Thinking through ideas: Organizing, filtering ideas; remembering information; identifying logical errors in thought processes; making pros and cons lists to clarify positions.
- Creating large amounts of information: Labelling ideas with concepts and terms; summarizing reading material.
- Practical reasons:
- Education and scientific papers: Writing papers, reports, and theories.
- Applying for a job: Creating strong job applications and credentials.
- Web writing: Online content creation.
- Business communication: Sending proposals, messages.
- Government: Filling out forms and applications.
- Intellectual reasons:
Lesson 02: Introduction to Business Writing
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Core Categories of Business Communication:
- Internal operational communication: Communication within the organization to implement procedures (e.g., setting goals, orders, reports, emails).
- External operational communication: Communication with external parties (e.g., customers, agencies, advertisements).
- Personal communication: Exchange of information and feelings between individuals.
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Types of Business Messages:
- Verbal messages: Primarily used for routine tasks.
- Written messages: Used for detailed or formal communication.
- Routine messages: Convey information on events, status.
- Positive messages: Express appreciation, praise, recognition.
- Negative messages: Provide non-rude corrections, warnings.
- Persuasive messages: Intended to encourage a specific action, such as sales letters.
True or False Questions
- Writing a CV is a practical reason for learning writing skills (True)
- Growing technology decreases the need for writing skills (False)
- Different situations need different communication strategies (True)
- Writing skills are not crucial as online resources offer sufficient information (False)
Additional Notes
- The course covers various types of business messages and communication.
- It emphasizes the importance of effective communication strategies.
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Description
This quiz focuses on the fundamentals of report writing as presented in Chapter 1 of the Technical Report Writing course. It covers the communication process, its significance in business communication, and effective writing strategies. Understand the key elements that contribute to successful report writing.
