Quality Concepts and Product Requirements Quiz
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Questions and Answers

Quality refers to meeting the product requirements from which perspective?

  • Manufacturer's perspective
  • Customer's perspective (correct)
  • Supplier's perspective
  • Producer's perspective
  • What does the term 'defect' mean from the customer's point of view?

  • Anything that is not according to the product specification
  • Anything that causes product failure
  • Anything that causes customer dissatisfaction (correct)
  • Anything that is not delivered on time
  • In manufacturing industries, freedom from deficiencies refers to freedom from what?

  • Defects and errors during production
  • Defects and errors during transportation
  • Defects and errors in the product (correct)
  • Defects and errors during servicing
  • In service industries, freedom from deficiencies means freedom from errors during what?

    <p>Initial and future transactions</p> Signup and view all the answers

    What does the quality of design enable according to the text?

    <p>Achievement of required product features</p> Signup and view all the answers

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