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Quality refers to meeting the product requirements from which perspective?
Quality refers to meeting the product requirements from which perspective?
- Manufacturer's perspective
- Customer's perspective (correct)
- Supplier's perspective
- Producer's perspective
What does the term 'defect' mean from the customer's point of view?
What does the term 'defect' mean from the customer's point of view?
- Anything that is not according to the product specification
- Anything that causes product failure
- Anything that causes customer dissatisfaction (correct)
- Anything that is not delivered on time
In manufacturing industries, freedom from deficiencies refers to freedom from what?
In manufacturing industries, freedom from deficiencies refers to freedom from what?
- Defects and errors during production
- Defects and errors during transportation
- Defects and errors in the product (correct)
- Defects and errors during servicing
In service industries, freedom from deficiencies means freedom from errors during what?
In service industries, freedom from deficiencies means freedom from errors during what?
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What does the quality of design enable according to the text?
What does the quality of design enable according to the text?
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