Purchase Decision-Making Process Steps Quiz
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Questions and Answers

In the purchase decision-making process, the first step is acknowledgment of the ______

need

Maslow's Hierarchy of Needs includes categories like physiological needs, safety needs, and ______ needs

social

Customers seek information about features and alternatives that satisfy their individual and related ______

needs

The second step in the purchase decision-making process involves the search for ______ information

<p>external</p> Signup and view all the answers

The purchase decision-making process includes the steps of acknowledgment of need, search for information, assessment of alternatives, ______, and post-purchase behavior

<p>purchase</p> Signup and view all the answers

One of the steps in the purchase decision-making process is the search for ______ information

<p>internal</p> Signup and view all the answers

The purchase decision-making process starts with an imbalance between the 'real' and 'desired' ______

<p>states</p> Signup and view all the answers

Consumers go through the purchase decision-making process to use and dispose of goods or ______ purchased

<p>services</p> Signup and view all the answers

In the purchase decision-making process, customers look for information that satisfies their individual ______

<p>needs</p> Signup and view all the answers

The post-purchase behavior is a key step in the purchase decision-making process to assess customer ______

<p>satisfaction</p> Signup and view all the answers

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