Consumer Decision-Making Process Quiz

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Questions and Answers

What is the result of an imbalance between actual and desired states in the consumer decision-making process?

  • Purchase
  • Evaluation of Alternatives
  • Need Recognition (correct)
  • Information Search

What is the group of brands resulting from an information search, from which a buyer can choose?

  • External Information Search
  • Evoked Set (correct)
  • Cutoff Criteria
  • Internal Information Search

What type of information search involves seeking information in the outside environment and can be marketing controlled or non-marketing controlled?

  • Evoked Set
  • External Information Search (correct)
  • Stimulus
  • Internal Information Search

Which step involves analyzing product attributes, using cutoff criteria, and ranking attributes by importance?

<p>Evaluation of Alternatives (A)</p> Signup and view all the answers

What is the recognition of an unfulfilled need and a product that will satisfy it?

<p>Want (B)</p> Signup and view all the answers

What is the stimulus in the consumer decision-making process?

<p>Any unit of input affecting one or more of the five senses (C)</p> Signup and view all the answers

What is the result of an imbalance between actual and desired states in the consumer decision-making process?

<p>Need Recognition (D)</p> Signup and view all the answers

Which type of information search involves seeking information in the outside environment and can be marketing controlled or non-marketing controlled?

<p>External Information Search (D)</p> Signup and view all the answers

What is the recognition of an unfulfilled need and a product that will satisfy it?

<p>Want (C)</p> Signup and view all the answers

What is the group of brands resulting from an information search, from which a buyer can choose?

<p>Evoked Set (B)</p> Signup and view all the answers

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