Podcast
Questions and Answers
What is a key factor that cultures influence in relation to emotions?
Which of the following components is essential to enhancing intercultural communication?
What aspect of emotions is considered universal across cultures?
In what way do bilingual individuals demonstrate cognitive advantages over monolinguals?
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Which of the following emotions requires higher-order cognitive processes according to the content?
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How does mindfulness contribute to intercultural effectiveness?
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What role does language play in relation to culture and emotions?
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Which type of emotions involves concerns related to one's appearance and reputation?
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What is the primary purpose of cultures regulating emotions?
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Which of the following methods is NOT a cultural display rule?
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How do collectivistic cultures generally differ from individualistic cultures in terms of emotional expressivity?
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What aspect of communication is fundamentally linked to the development of human cultures?
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Which of the following describes the process of showing emotion when it is not genuinely felt?
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Cultural influences on emotions specifically help in regulating which type of emotion systems?
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What is meant by 'qualification' in the context of cultural display rules?
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What role does language play in the context of culture and emotion?
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What are considered basic emotions that are universally experienced by humans?
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Which component is NOT included in the emotion elicitation model?
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Which physiological reaction is commonly associated with the experience of emotions?
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Self-conscious emotions, such as guilt and pride, are differentiated from basic emotions primarily by their:
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How do cultures typically influence the expression of emotions?
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What is a primary function of emotions according to the content?
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Cultural differences in emotions can affect which of the following aspects?
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What differentiates intercultural communication from intracultural communication?
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Study Notes
Chapter 9 & 10: Emotions and Communication
- Emotions are innate, biologically-based and influence our identity, relationships and behaviors
- Emotions are transient (temporary) and biopsychosocial reactions to events
- Basic emotions are adaptive for survival
- Emotions are elicited by external or internal events to signal how we should react
- Emotions are quick, lasting seconds to minutes; moods last longer
- Emotions communicate our state and intentions
Model of Emotion Elicitation
- Emotions are triggered by a coordinated system of components
- Subjective experience (feelings)
- Expressive behaviour (facial expressions, verbal utterances)
- Physiological reactions (increased heart/breathing rate)
- Cognitions (specific thought patterns)
Emotions and Culture
- Emotions are a human universal, but expression of emotions differs across cultures
- Cultures regulate emotions via rules, guidelines, values, and norms
- Cultures regulate innate emotions by constructing unique emotional experiences, concepts, meanings, attitudes, values & beliefs
- Culture affects verbal language and nonverbal behaviours
Cultural Display Rules
- Culturally prescribed rules that govern how universal emotions can be expressed
- Modify expressions via:
- Deamplification (express less than felt)
- Amplification (express more than felt)
- Neutralization (show no emotion)
- Qualification (show one emotion while expressing another)
- Masking (concealing feelings)
- Simulation (showing an emotion you don't feel)
Basic Emotions
- Anger: includes irritated, aggravated, agitated, annoyed and furious
- Fear: includes anxious, nervous, tense, worried, alarmed, shocked, frightened
- Self-conscious emotions: shame, guilt, pride, embarrassment
- Disgust: helps avoid nasty objects, or express disgust towards others
Emotion Antecedents
- Happiness- relationships, meeting friends, achievements
- Anger- relationships, injustice
- Sadness- relationships, death
Culture and Communication
- Language plays a critical role in the transmission, maintenance, and expression of culture.
- Culture influences language, and language symbolizes what culture deems important
- Communication occurs verbally and non-verbally
- Understanding culture-language relationships; nonverbal behavior; and emotion regulation enhances intercultural communication.
Bilingual Advantage
- Bilinguals selectively attend to stimuli better than monolinguals
- Early exposure to multiple languages promotes effective communication.
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Description
Explore the key concepts of emotions and their role in communication as presented in chapters 9 and 10. Discover how emotions are biologically based, transient reactions, and how they communicate our intentions across different cultures. This quiz will test your understanding of emotion elicitation models and the cultural context of emotional expression.