Psychology Chapter 9 & 10: Emotions and Communication
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Questions and Answers

What is a key factor that cultures influence in relation to emotions?

  • The frequency and type of emotional expressions (correct)
  • The color of emotional displays
  • The physical locations where emotions are expressed
  • The genetic predispositions for specific emotions

Which of the following components is essential to enhancing intercultural communication?

  • Physical fitness
  • Emotion regulation (correct)
  • Cognitive dissonance
  • Cultural appropriation

What aspect of emotions is considered universal across cultures?

  • The physiological responses to emotional stimuli
  • The cultural significance of emotional displays
  • The specific emotions that are felt
  • The expression and recognition of emotions (correct)

In what way do bilingual individuals demonstrate cognitive advantages over monolinguals?

<p>By selectively attending to stimuli better (B)</p> Signup and view all the answers

Which of the following emotions requires higher-order cognitive processes according to the content?

<p>Shame (C)</p> Signup and view all the answers

How does mindfulness contribute to intercultural effectiveness?

<p>By promoting awareness of personal habits and cultural scripts (C)</p> Signup and view all the answers

What role does language play in relation to culture and emotions?

<p>It symbolizes what a culture deems important. (C)</p> Signup and view all the answers

Which type of emotions involves concerns related to one's appearance and reputation?

<p>Self-conscious emotions (B)</p> Signup and view all the answers

What is the primary purpose of cultures regulating emotions?

<p>To maintain social order (B)</p> Signup and view all the answers

Which of the following methods is NOT a cultural display rule?

<p>Exaggeration (B)</p> Signup and view all the answers

How do collectivistic cultures generally differ from individualistic cultures in terms of emotional expressivity?

<p>Collectivistic cultures are inclined to be less expressive (C)</p> Signup and view all the answers

What aspect of communication is fundamentally linked to the development of human cultures?

<p>Verbal language (A)</p> Signup and view all the answers

Which of the following describes the process of showing emotion when it is not genuinely felt?

<p>Simulation (D)</p> Signup and view all the answers

Cultural influences on emotions specifically help in regulating which type of emotion systems?

<p>Biologically-based innate emotion systems (A)</p> Signup and view all the answers

What is meant by 'qualification' in the context of cultural display rules?

<p>Expressing emotions along with another emotion to comment (A)</p> Signup and view all the answers

What role does language play in the context of culture and emotion?

<p>It aids in quick communication of intentions and beliefs. (C)</p> Signup and view all the answers

What are considered basic emotions that are universally experienced by humans?

<p>Joy, Anger, Disgust, Surprise (C)</p> Signup and view all the answers

Which component is NOT included in the emotion elicitation model?

<p>Social influences (C)</p> Signup and view all the answers

Which physiological reaction is commonly associated with the experience of emotions?

<p>Increased heart rate (D)</p> Signup and view all the answers

Self-conscious emotions, such as guilt and pride, are differentiated from basic emotions primarily by their:

<p>Cognitive processing (C)</p> Signup and view all the answers

How do cultures typically influence the expression of emotions?

<p>By defining unwritten rules for acceptable expressions (A)</p> Signup and view all the answers

What is a primary function of emotions according to the content?

<p>To prepare the body for immediate action (D)</p> Signup and view all the answers

Cultural differences in emotions can affect which of the following aspects?

<p>The attitudes and values toward emotional expression (C)</p> Signup and view all the answers

What differentiates intercultural communication from intracultural communication?

<p>Presence of cultural diversity (C)</p> Signup and view all the answers

Flashcards

Mindfulness in Intercultural Comm.

Being aware of own biases, expectations, and cultural scripts when communicating with others.

Uncertainty Reduction

Working to decrease anxiety and confusion when interpreting intercultural communication.

Intercultural Communication Skills

Skills for effective communication across cultures.

Bilingual Advantage (Cognition)

Bilinguals may have better attention skills than monolinguals.

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Emotion Regulation (Intercultural)

Controlling negative reactions to manage intercultural communication.

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Cultural Influence on Emotions

Culture shapes how often, when, and how strongly we express emotions.

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Language & Culture

Language reflects and transmits cultural values and norms, influencing how we communicate.

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Basic Emotions

Biologically innate emotional responses experienced universally across cultures.

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Nonverbal Communication

Body language, facial expressions, and other non-spoken cues influence how we understand intercultural messages.

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Emotional Regulation

Cultural norms and practices related to expressing and managing emotions.

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Cultural Construction of Emotion

How societies shape the experience, understanding, and expression of emotions.

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Language's Role in Emotion

Language influences how we understand, categorize, and communicate emotions.

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Intercultural Communication

Communication between people from different cultural backgrounds.

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Intracultural Communication

Communication among people from the same culture.

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Emotion Elicitation

The process of triggering emotions based on evaluating events.

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Cognitive Performance Differences (Bilingual/Monolingual)

Research shows potential differences in cognitive skills between bilingual and monolingual individuals.

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Cultural Regulation of Emotion

Cultures establish rules, guidelines, values, and norms to manage emotional expression and experiences.

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Cultural Display Rules

Rules dictating how emotions should be shown or hidden in a particular culture.

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Individualism-Collectivism

A cultural dimension contrasting individual needs with group harmony. Individualistic cultures encourage open emotion expression, while collectivistic cultures often promote emotional restraint.

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Emotional Regulation (Culture)

The process of managing one's emotions to meet social expectations and maintain social order within a culture.

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Emotional Expression

The outward manifestation of one's inner feelings.

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Language & Culture

Language is essential for shared intentionality, communication, and the development and preservation of cultural identity.

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Verbal Communication

Using spoken or written words to communicate feelings and information.

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Social Order (Cultural)

The maintaining of harmony in a society by influencing how emotions are expressed and managed.

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Study Notes

Chapter 9 & 10: Emotions and Communication

  • Emotions are innate, biologically-based and influence our identity, relationships and behaviors
  • Emotions are transient (temporary) and biopsychosocial reactions to events
  • Basic emotions are adaptive for survival
  • Emotions are elicited by external or internal events to signal how we should react
  • Emotions are quick, lasting seconds to minutes; moods last longer
  • Emotions communicate our state and intentions

Model of Emotion Elicitation

  • Emotions are triggered by a coordinated system of components
    • Subjective experience (feelings)
    • Expressive behaviour (facial expressions, verbal utterances)
    • Physiological reactions (increased heart/breathing rate)
    • Cognitions (specific thought patterns)

Emotions and Culture

  • Emotions are a human universal, but expression of emotions differs across cultures
  • Cultures regulate emotions via rules, guidelines, values, and norms
  • Cultures regulate innate emotions by constructing unique emotional experiences, concepts, meanings, attitudes, values & beliefs
  • Culture affects verbal language and nonverbal behaviours

Cultural Display Rules

  • Culturally prescribed rules that govern how universal emotions can be expressed
  • Modify expressions via:
    • Deamplification (express less than felt)
    • Amplification (express more than felt)
    • Neutralization (show no emotion)
    • Qualification (show one emotion while expressing another)
    • Masking (concealing feelings)
    • Simulation (showing an emotion you don't feel)

Basic Emotions

  • Anger: includes irritated, aggravated, agitated, annoyed and furious
  • Fear: includes anxious, nervous, tense, worried, alarmed, shocked, frightened
  • Self-conscious emotions: shame, guilt, pride, embarrassment
  • Disgust: helps avoid nasty objects, or express disgust towards others

Emotion Antecedents

  • Happiness- relationships, meeting friends, achievements
  • Anger- relationships, injustice
  • Sadness- relationships, death

Culture and Communication

  • Language plays a critical role in the transmission, maintenance, and expression of culture.
  • Culture influences language, and language symbolizes what culture deems important
  • Communication occurs verbally and non-verbally
  • Understanding culture-language relationships; nonverbal behavior; and emotion regulation enhances intercultural communication.

Bilingual Advantage

  • Bilinguals selectively attend to stimuli better than monolinguals
  • Early exposure to multiple languages promotes effective communication.

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Description

Explore the key concepts of emotions and their role in communication as presented in chapters 9 and 10. Discover how emotions are biologically based, transient reactions, and how they communicate our intentions across different cultures. This quiz will test your understanding of emotion elicitation models and the cultural context of emotional expression.

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