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Questions and Answers

What is the main focus of performance management?

Maximizing performance of an individual, team, or organization

How does performance management differ from performance appraisal?

Performance appraisal is performed annually, while performance management is continuous

What is the primary objective of performance management?

Ensuring that employee performance, resources, and systems support the strategic goals of the organization

How is the performance management system described in the text?

A flexible system Signup and view all the answers

What is the key difference between performance management and performance appraisal?

Performance management is continuous, while performance appraisal is performed annually Signup and view all the answers

What is the focus of performance appraisal?

Evaluating the readiness of employees for higher responsibilities Signup and view all the answers

What does the term 'self-propelled performance process' (SPPP) consolidate?

Goal-setting, employee development, performance appraisal, and rewarding performance Signup and view all the answers

What does performance management stress on?

Mutual objective assessment setting through a process of joint dialogue Signup and view all the answers

What is the purpose of human resource planning?

Developing succession plans, replacement charts, and creating new positions in the organization Signup and view all the answers

How does performance appraisal assist in personnel decisions?

By guiding decisions such as promotions and layoffs Signup and view all the answers

What does performance data assist in identifying?

Whether performance deficiencies are due to lack of skills or low morale Signup and view all the answers

How does an objective performance appraisal system minimize inequity in compensation and rewards?

By making differential reward decisions Signup and view all the answers

What are the steps in the performance management process?

Planning and execution, assessment and review, appraisal, and coaching Signup and view all the answers

What do performance evaluation criteria include?

Trait-based, behavior-based, and results-based measures Signup and view all the answers

How are performance standards specified?

By defining what constitutes satisfactory job performance Signup and view all the answers

What are the sources of appraisal information?

Subordinate appraisal, self-appraisal, team appraisal, peer appraisal, and multi-source assessment feedback systems Signup and view all the answers

What is 360-degree appraisal?

Appraising an employee and receiving feedback from supervisors, subordinates, peers, and/or customers Signup and view all the answers

What are the implications of trait-based, behavior-based, and results-based evaluation criteria?

Each has its own implications and challenges Signup and view all the answers

What does 360-degree appraisal involve?

Receiving feedback from supervisors, subordinates, peers, and/or customers Signup and view all the answers

What is the focus of performance management?

Planning and execution, assessment and review, appraisal, and coaching Signup and view all the answers

What is the purpose of human resource planning?

Developing succession plans and creating new positions Signup and view all the answers

How does performance appraisals guide personnel decisions?

By aiding in rational decision-making for promotions and layoffs Signup and view all the answers

What does performance data assist in identifying?

Whether performance deficiencies are due to lack of skills or low morale Signup and view all the answers

What does an objective performance appraisal system help in making?

Differential reward decisions, minimizing inequity in compensation and rewards Signup and view all the answers

What are the steps in the performance management process?

Identifying dimensions of job performance, defining and communicating performance standards, determining who will conduct the appraisal, choosing appropriate methods, and communicating appraisals to employees Signup and view all the answers

What are the evaluation criteria in performance management?

Trait-based, behavior-based, and results-based measures Signup and view all the answers

What does 360-degree appraisal involve?

Appraising an employee and receiving feedback from supervisors, subordinates, peers, and/or customers Signup and view all the answers

What is specified in performance standards?

The expected level of performance on each of the criteria that define satisfactory job performance Signup and view all the answers

What are the sources of appraisal information?

Subordinate appraisal, self-appraisal, team appraisal, peer appraisal, and multi-source assessment feedback systems Signup and view all the answers

Study Notes

Performance Management and Appraisal in Human Resource Planning

Human resource planning involves developing succession plans, replacement charts, and creating new positions in the organization.
It helps determine the potential and promotability of all employees.
Performance appraisals guide personnel decisions such as promotions and layoffs, aiding in rational decision-making.
Performance data assists in identifying whether performance deficiencies are due to lack of skills or low morale, aiding in training and development.
Appraisal data helps in identifying employee potential and future growth opportunities for career planning and development.
An objective performance appraisal system helps in making differential reward decisions, minimizing inequity in compensation and rewards.
The performance management cycle involves planning and execution, assessment, and review, appraisal, and coaching.
Steps in the performance management process include identifying dimensions of job performance, defining and communicating performance standards, determining who will conduct the appraisal, choosing appropriate methods, and communicating appraisals to employees.
Performance evaluation criteria include trait-based, behavior-based, and results-based measures, each with its own implications and challenges.
After identifying job or evaluation criteria, the expected level of performance on each of these criteria is specified in performance standards that define what constitutes satisfactory job performance.
Sources of appraisal information include subordinate appraisal, self-appraisal, team appraisal, peer appraisal, and multi-source assessment feedback systems.
360-degree appraisal, which gained popularity in the 1990s, involves appraising an employee and receiving feedback from supervisors, subordinates, peers, and/or customers, with potential problems and suggestions to maximize benefits.