HR Planning and Performance Measurement Quiz

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Questions and Answers

What is the main goal of measuring actual performance?

  • To develop new performance standards
  • To identify the most skilled employees
  • To determine the degree of variation from a standard (correct)
  • To enhance team collaboration

When comparing actual performance to a standard, what is being assessed?

  • The degree of variation between the two (correct)
  • The need for equipment upgrades
  • The level of employee satisfaction
  • The effectiveness of employee training

In performance measurement, which aspect is most critical for evaluation?

  • The connection between employee morale and output
  • The established benchmarks for performance (correct)
  • The subjective judgment of management
  • The total number of hours worked

What does the term 'actual performance' refer to?

<p>The real results achieved in a given timeframe (C)</p> Signup and view all the answers

Why is it important to compare actual performance against a standard?

<p>To identify areas for improvement (D)</p> Signup and view all the answers

What is the primary goal of HR planning?

<p>To have the right people in the right positions performing effectively (C)</p> Signup and view all the answers

Which aspect is NOT typically considered in HR planning?

<p>Employee job satisfaction levels (C)</p> Signup and view all the answers

In HR planning, the term 'right times' refers to which aspect?

<p>The optimal periods for hiring new staff (C)</p> Signup and view all the answers

What is the primary aim of the selection process in hiring applicants?

<p>To predict which applicants will be successful in performance (C)</p> Signup and view all the answers

What are the two main focuses of HR planning?

<p>Workforce sizing and effective task performance (C)</p> Signup and view all the answers

Which of the following best describes a key consideration in the selection process?

<p>Understanding the criteria used by the organization for performance evaluation (A)</p> Signup and view all the answers

Which statement best defines HR planning?

<p>Aligning workforce management with organizational goals (A)</p> Signup and view all the answers

In the context of employee selection, what does success signify?

<p>Performing well according to the organization’s evaluation criteria (B)</p> Signup and view all the answers

What is NOT a focus of the selection process?

<p>Ensuring all applicants are hired (B)</p> Signup and view all the answers

How does the selection process contribute to an organization’s success?

<p>By identifying candidates who will likely succeed in their roles (D)</p> Signup and view all the answers

What determines the significance of variation?

<p>The acceptable range of variation from the standard. (B)</p> Signup and view all the answers

Which factor is least relevant when assessing the significance of variation?

<p>The nature of the underlying cause of the variation. (D)</p> Signup and view all the answers

How does the size of a variation influence its significance?

<p>Larger variations may or may not be significant depending on context. (B)</p> Signup and view all the answers

What does a positive direction in variation indicate?

<p>The result is above the standard. (C)</p> Signup and view all the answers

Which combination of factors must be considered when evaluating variation?

<p>The acceptable range and the direction of the variation. (B)</p> Signup and view all the answers

What is the primary goal of traditional control in financial management?

<p>To ensure maximum revenue generation (A)</p> Signup and view all the answers

What does liquidity refer to in financial terms?

<p>The capacity to convert assets into cash quickly (A)</p> Signup and view all the answers

What is one example of a family-friendly benefit offered by organizations?

<p>On-site child-care (B)</p> Signup and view all the answers

What is the purpose of leveraging in financial context?

<p>To acquire more assets using borrowed funds (C)</p> Signup and view all the answers

What does flex-time allow employees to do?

<p>Adjust their work hours according to personal needs (D)</p> Signup and view all the answers

How is organizational performance typically evaluated in terms of financial management?

<p>By analyzing revenue generation and cash flow (A)</p> Signup and view all the answers

What does job sharing entail?

<p>Two employees sharing one job role (B)</p> Signup and view all the answers

What determines the effectiveness of a company in generating revenue from its resources?

<p>The efficiency of its financial controls (D)</p> Signup and view all the answers

How do organizations benefit from providing flexible job hours?

<p>Helps employees manage personal commitments more effectively (D)</p> Signup and view all the answers

What is the primary purpose of offering leave for personal matters?

<p>To foster employee loyalty and wellbeing (B)</p> Signup and view all the answers

What does the term 'controlling' refer to in an organizational context?

<p>Monitoring activities to ensure they meet plans (C)</p> Signup and view all the answers

Which of the following is NOT a family-friendly benefit offered by organizations?

<p>Health insurance (A)</p> Signup and view all the answers

Why do organizations offer family-friendly benefits?

<p>To improve employee satisfaction and retention (A)</p> Signup and view all the answers

Flashcards

HR Planning

The process of managing a company's workforce to ensure they have the right people in the right roles, at the right time.

Right Number of People

Making sure a company has the right number of employees to meet its goals.

Right Types of People

Ensuring employees have the skills and experience needed for their roles.

Right Places

Placing employees in roles where they can best contribute.

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Right Times

Matching staffing needs to the company's goals and timelines.

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Selection

The process of analyzing applicants and predicting their future performance based on specific criteria.

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Selection Criteria

The standards used to evaluate an applicant's suitability for a position.

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Applicant Assessment

The process of gathering information about applicants to assess their suitability for a job.

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Matching Applicants & Jobs

The goal of selection is to find the best fit between the applicant and the job.

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Selection Fairness

Ensuring the selection process is fair and unbiased.

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Performance Measurement

Comparing actual performance to a set standard or target.

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Performance Variance

The difference between actual performance and the standard.

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Analyzing Performance Variance

Determining the degree of variation between actual performance and the standard.

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Variance Analysis

Identifying the reasons behind the variance in performance.

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Performance Improvement

Taking action to correct or improve performance based on the identified variances.

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Work-Life Balance

The ability to balance work commitments with personal life responsibilities, such as family, health, and leisure.

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Family-Friendly Benefits

Benefits offered by organizations to support employees' personal and family needs, such as on-site childcare, flexible work hours, and personal leave.

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Controlling

A management process where activities are monitored to make sure they align with plans, and any significant differences are corrected.

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Flex-Time

A work schedule where employees can choose their start and end times, within certain limits.

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Job Sharing

Two or more employees share a single job, splitting the responsibilities and working hours.

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Leave for Personal Matters

A type of leave that allows employees to take time off for personal reasons, such as family emergencies or personal appointments.

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Organizations are becoming more attuned to their employees

Organizations are becoming more aware of the importance of their employees' personal lives.

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What do family-friendly benefits aim to do?

Benefits that help employees juggle work and family responsibilities.

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Acceptable Range of Variation

The acceptable difference between actual performance and the planned standard.

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Size of Variation

The amount by which actual performance deviates from the planned standard.

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Direction of Variation

Whether performance is above or below the planned standard.

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Assessing Variation Significance

Evaluating the significance of a variation by considering both its size and direction.

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Liquidity

The ability to quickly convert an asset into cash.

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Financial Leverage

The use of borrowed funds to increase the size of a company's assets.

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Activity Control

Focuses on assessing if a company's management effectively utilizes its resources to generate revenue, cash flow, and growth.

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Financial Controls

A set of rules and procedures to guide financial decisions and operations.

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Profitability

A financial management concept where income generated from an asset surpasses its cost.

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Study Notes

HRM Importance and Functions

  • HRM is a significant source of competitive advantage.
  • HRM is a crucial strategic tool.
  • HRM improves organizational performance.
  • HRM's functions include identifying and selecting competent employees.
  • Providing employees with up-to-date knowledge and skills.
  • Ensuring the retention of competent, high-performing employees.

Human Resource Planning (HRP)

  • Managers use HRP to ensure the right number and types of employees are in the right places and at the right times.
  • These employees should be capable of efficient and effective tasks.
  • HRP helps avoid talent shortages and surpluses.
  • Steps in HRP include assessing current and future HR needs.

Human Resource Inventory

  • Reviewing the current makeup of organizational resources is part of the HR Inventory.
  • The inventory includes employee details, such as name, education, training, prior employment, language abilities, and special skills.

Job Analysis and Job Descriptions

  • Job analysis assesses a job and identifies necessary behaviors.
  • Job descriptions provide a written overview of a job.
  • Job specifications outline the minimum qualifications for successful job performance.

Recruitment and Decruitment

  • Recruitment locates, identifies, and attracts capable applicants.
  • Decruitment reduces employee surplus in an organization's workforce.

Selection

  • Selection screens job applicants to ensure suitable candidates are hired.
  • Selection predicts applicant success based on criteria used to evaluate performance.
  • Selection errors include rejecting potential high performers or accepting poor performers.
  • Tools for selection include written tests, application forms, performance simulations, interviews, and physical examinations.

Realistic Job Preview (RJP)

  • RJP presents both positive and negative aspects of a job to applicants.
  • This helps reduce employee turnover by aligning expectations with reality.

Training Methods

  • Traditional training methods include on-the-job training, job rotation, mentoring/coaching, experiential exercises, workbooks/manuals, and classroom lectures.
  • Technology-based training uses CD-ROMs, DVDs, videotapes, audiotapes, videoconferencing, teleconferencing, satellite TV, and e-learning.

Work-Life Balance

  • Work-life balance involves prioritizing work and personal life.
  • Employees have personal lives that don't end at work.
  • Organizations often offer family-friendly benefits like on-site childcare, summer day camps, flextime, job sharing, and leave for personal matters, and flexible job hours.

Controlling

  • Controlling involves monitoring and correcting activities.
  • The purpose of control is to ensure activities are accomplished per the plan.
  • Key goals in control are ensuring completion of activities that meet organizational goals.

The Purpose of Control

  • The process monitors activities to ensure they are completed according to the plan and corrects any significant deviations.
  • The aim is to ensure all activities support organizational goals.

Why is Controlling Important?

  • Controlling helps managers evaluate if goals/plans remain on track and informs future actions.
  • Control systems provide feedback on employee performance.
  • Control systems enhance workplace security and reduce disruptions.

The Process of Control

  • Measuring actual performance
  • Comparing actual performance to a standard.
  • Taking corrective action.

Revising the Standard

  • Revising the standard involves evaluating whether standards are realistic, fair, and achievable.

Performance

  • Performance is the end result of an activity.
  • Organizational performance encompasses all the accumulated end results of organizational activities and processes.
  • This includes strategies, work processes, and work activities, along with coordination of employee efforts.

Financial Controls

  • Businesses seek to earn a profit.
  • Effective management uses financial controls to achieve this goal.
  • Liquidity refers to an asset's ability to quickly convert to cash.

Leverage

  • Leverage involves purchasing more assets using borrowed funds.
  • The intention is that the asset income will exceed borrowing costs.
  • Activity is focused on determining effective use of resources to generate revenue and cash.

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