Podcast
Questions and Answers
Which metric is used to measure how well staff are informed about errors in hospitals?
Which metric is used to measure how well staff are informed about errors in hospitals?
What aspect of patient safety culture emphasizes the importance of enough staffing levels and reasonable work pace?
What aspect of patient safety culture emphasizes the importance of enough staffing levels and reasonable work pace?
What report evaluates medical errors and patient safety issues across various healthcare settings?
What report evaluates medical errors and patient safety issues across various healthcare settings?
Which category focuses on the actions taken by supervisors regarding patient safety improvements?
Which category focuses on the actions taken by supervisors regarding patient safety improvements?
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In the context of patient safety culture surveys, what is the significance of organizational learning-continuous improvement?
In the context of patient safety culture surveys, what is the significance of organizational learning-continuous improvement?
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How many items are included in the measure for communication openness?
How many items are included in the measure for communication openness?
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What aspect of patient safety addresses the transfer of important patient care information?
What aspect of patient safety addresses the transfer of important patient care information?
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Which measure assesses the fairness of treatment towards staff making mistakes?
Which measure assesses the fairness of treatment towards staff making mistakes?
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What is the total number of items measuring the composite of teamwork in patient safety culture?
What is the total number of items measuring the composite of teamwork in patient safety culture?
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Which area of patient safety culture reflects the leadership's commitment to prioritizing safety?
Which area of patient safety culture reflects the leadership's commitment to prioritizing safety?
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What is a key element of the TRIO program aimed at developing a safety culture in healthcare organizations?
What is a key element of the TRIO program aimed at developing a safety culture in healthcare organizations?
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Which survey tool assesses a variety of healthcare management aspects, including medication safety and patient education?
Which survey tool assesses a variety of healthcare management aspects, including medication safety and patient education?
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What strategy can be employed to sustain improvements in patient safety according to the TRIO program?
What strategy can be employed to sustain improvements in patient safety according to the TRIO program?
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According to the information, which of the following practices may reduce medical errors?
According to the information, which of the following practices may reduce medical errors?
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In the 2019 and 2021 SOPS Hospital Survey data, which area showed a slight decrease in percentage?
In the 2019 and 2021 SOPS Hospital Survey data, which area showed a slight decrease in percentage?
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What is a primary goal of establishing a learning organization in healthcare?
What is a primary goal of establishing a learning organization in healthcare?
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Which of the following is NOT a key step in creating a learning infrastructure according to AHRQ?
Which of the following is NOT a key step in creating a learning infrastructure according to AHRQ?
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What aspect should healthcare quality professionals focus on when creating a sustainable learning infrastructure?
What aspect should healthcare quality professionals focus on when creating a sustainable learning infrastructure?
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Which element is essential for fostering a culture of safety within a learning organization?
Which element is essential for fostering a culture of safety within a learning organization?
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Which describes the role of AHRQ in supporting healthcare learning?
Which describes the role of AHRQ in supporting healthcare learning?
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What is an expected outcome of leveraging learning from other organizations that encountered errors?
What is an expected outcome of leveraging learning from other organizations that encountered errors?
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A competency-based development plan in healthcare should primarily focus on:
A competency-based development plan in healthcare should primarily focus on:
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Which characteristic is essential for a learning organization aimed at continuous improvement?
Which characteristic is essential for a learning organization aimed at continuous improvement?
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Which of the following actions supports the development of a culture of patient safety?
Which of the following actions supports the development of a culture of patient safety?
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What is a significant focus of lifelong learning in a healthcare setting?
What is a significant focus of lifelong learning in a healthcare setting?
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What component of the learning system emphasizes the importance of negotiation and compromise to enhance healthcare delivery?
What component of the learning system emphasizes the importance of negotiation and compromise to enhance healthcare delivery?
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Which of the following components targets the ongoing development of knowledge and skills among healthcare providers?
Which of the following components targets the ongoing development of knowledge and skills among healthcare providers?
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In TeamSTEPPS, which tool is primarily focused on ensuring that critical information is conveyed clearly during communication?
In TeamSTEPPS, which tool is primarily focused on ensuring that critical information is conveyed clearly during communication?
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Which aspect of the learning system framework emphasizes the role that team members' safety and wellbeing play in healthcare delivery?
Which aspect of the learning system framework emphasizes the role that team members' safety and wellbeing play in healthcare delivery?
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What is the primary goal of TeamSTEPPS as it relates to healthcare system performance?
What is the primary goal of TeamSTEPPS as it relates to healthcare system performance?
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Which component within the framework encourages openness and honesty in communication across the healthcare system?
Which component within the framework encourages openness and honesty in communication across the healthcare system?
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Which of the following is considered a key outcome of mutual trust established within a TeamSTEPPS framework?
Which of the following is considered a key outcome of mutual trust established within a TeamSTEPPS framework?
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What is a major characteristic of the 'Improvement & Measurement' component of the learning system?
What is a major characteristic of the 'Improvement & Measurement' component of the learning system?
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What is the primary benefit of effective communication among team members in a healthcare setting?
What is the primary benefit of effective communication among team members in a healthcare setting?
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Which of the following best describes the mission of the ECRI Institute?
Which of the following best describes the mission of the ECRI Institute?
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What type of courses does the Open School offered by the Institute for Healthcare Improvement cover?
What type of courses does the Open School offered by the Institute for Healthcare Improvement cover?
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What is one of the key focus areas of the Partnership for Health IT Patient Safety?
What is one of the key focus areas of the Partnership for Health IT Patient Safety?
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Which resource provided by ECRI is valuable for understanding medical device safety post-implantation?
Which resource provided by ECRI is valuable for understanding medical device safety post-implantation?
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In the context of TeamSTEPPS, what does the emphasis on workload management primarily address?
In the context of TeamSTEPPS, what does the emphasis on workload management primarily address?
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Which course topic covers analyzing the factors leading to errors in healthcare?
Which course topic covers analyzing the factors leading to errors in healthcare?
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What is one expected outcome of fostering a culture of safety within a healthcare organization?
What is one expected outcome of fostering a culture of safety within a healthcare organization?
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What is the primary initiative of the National Patient Safety Foundation since its inception in 1997?
What is the primary initiative of the National Patient Safety Foundation since its inception in 1997?
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Which organization provides practical recommendations specifically aimed at preventing medication errors?
Which organization provides practical recommendations specifically aimed at preventing medication errors?
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What type of consulting services does the Institute for Safe Medication Practices offer?
What type of consulting services does the Institute for Safe Medication Practices offer?
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Which of the following is a main focus of the Joint Commission Center for Transforming Healthcare?
Which of the following is a main focus of the Joint Commission Center for Transforming Healthcare?
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What resource does the National Association for Healthcare Quality provide to enhance professional knowledge?
What resource does the National Association for Healthcare Quality provide to enhance professional knowledge?
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How does the Joint Commission aim to improve patient safety standards?
How does the Joint Commission aim to improve patient safety standards?
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What aspect of patient safety does the National Patient Safety Foundation emphasize for healthcare leaders?
What aspect of patient safety does the National Patient Safety Foundation emphasize for healthcare leaders?
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Which of the following tools is offered by the Joint Commission Center for Transforming Healthcare?
Which of the following tools is offered by the Joint Commission Center for Transforming Healthcare?
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What main component does the National Association for Healthcare Quality's framework emphasize?
What main component does the National Association for Healthcare Quality's framework emphasize?
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What is a significant feature of the ISMP Medication Safety Alert! newsletters?
What is a significant feature of the ISMP Medication Safety Alert! newsletters?
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What is one of the three goals of the Patient-Centered Outcomes Research Institute (PCORI)?
What is one of the three goals of the Patient-Centered Outcomes Research Institute (PCORI)?
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Which of the following is a focus area of OSHA in healthcare facilities?
Which of the following is a focus area of OSHA in healthcare facilities?
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What resource does the World Health Organization provide for healthcare professionals?
What resource does the World Health Organization provide for healthcare professionals?
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How does OSHA aim to improve safety culture in healthcare settings?
How does OSHA aim to improve safety culture in healthcare settings?
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One of the research priorities of OSHA is to achieve which of the following?
One of the research priorities of OSHA is to achieve which of the following?
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What is a key component of the safe patient handling resources provided by OSHA?
What is a key component of the safe patient handling resources provided by OSHA?
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What is one of the main focuses of the WHO's Patient Safety Curriculum Guide?
What is one of the main focuses of the WHO's Patient Safety Curriculum Guide?
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OSHA provides training resources for which type of activities?
OSHA provides training resources for which type of activities?
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What is a significant objective of the Patient-Centered Outcomes Research Institute?
What is a significant objective of the Patient-Centered Outcomes Research Institute?
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What aspect of workplace safety does OSHA focus on preventing?
What aspect of workplace safety does OSHA focus on preventing?
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What is the estimated annual global cost associated with medication errors?
What is the estimated annual global cost associated with medication errors?
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What percentage of surgical patients experience complications due to unsafe surgical care?
What percentage of surgical patients experience complications due to unsafe surgical care?
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Approximately how many adults in outpatient settings experience a diagnostic error?
Approximately how many adults in outpatient settings experience a diagnostic error?
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What is the estimated incidence of serious transfusion reactions per 100,000 blood components?
What is the estimated incidence of serious transfusion reactions per 100,000 blood components?
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How many cases of venous thromboembolism occur annually in high-income nations?
How many cases of venous thromboembolism occur annually in high-income nations?
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What is the burden of harm in Disability Adjusted Life Years (DALYs) caused by unsafe injections?
What is the burden of harm in Disability Adjusted Life Years (DALYs) caused by unsafe injections?
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What is the typical rate of healthcare-associated infections in high-income countries?
What is the typical rate of healthcare-associated infections in high-income countries?
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Which of the following organizations proposed updates to hospital-acquired infections in 2008?
Which of the following organizations proposed updates to hospital-acquired infections in 2008?
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In which year did the Institute of Medicine's report 'To Err Is Human' prompt significant federal actions to reduce medical errors?
In which year did the Institute of Medicine's report 'To Err Is Human' prompt significant federal actions to reduce medical errors?
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How many serious reportable adverse events does the National Quality Forum describe as 'never events'?
How many serious reportable adverse events does the National Quality Forum describe as 'never events'?
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What are the three broad aims of the National Strategy for Quality Improvement in Health Care?
What are the three broad aims of the National Strategy for Quality Improvement in Health Care?
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Which goal focuses on the experience of care for patients and their families?
Which goal focuses on the experience of care for patients and their families?
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What significant act was passed in response to the 'To Err Is Human' report?
What significant act was passed in response to the 'To Err Is Human' report?
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What was one of the major funding amounts awarded by CMS in 2016 to enhance patient safety?
What was one of the major funding amounts awarded by CMS in 2016 to enhance patient safety?
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Which organization provided input to develop the National Quality Strategy?
Which organization provided input to develop the National Quality Strategy?
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Which of the following priorities aims to improve safety in healthcare delivery?
Which of the following priorities aims to improve safety in healthcare delivery?
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What is avoided by payers like CMS when serious reportable events occur in acute-care facilities?
What is avoided by payers like CMS when serious reportable events occur in acute-care facilities?
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What is emphasized in the CMS Quality Strategy concerning quality or value?
What is emphasized in the CMS Quality Strategy concerning quality or value?
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One of the goals of the National Strategy for Quality Improvement is to enable patients to navigate and manage care effectively. Which component supports this?
One of the goals of the National Strategy for Quality Improvement is to enable patients to navigate and manage care effectively. Which component supports this?
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What role does the National Academy of Medicine play in improving patient safety?
What role does the National Academy of Medicine play in improving patient safety?
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Which surgical event is categorized under the surgical or invasive procedure events?
Which surgical event is categorized under the surgical or invasive procedure events?
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What is a serious reportable environmental event regarding gas delivery in healthcare settings?
What is a serious reportable environmental event regarding gas delivery in healthcare settings?
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Which of the following incidents is classified as a patient protection event?
Which of the following incidents is classified as a patient protection event?
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Which event from the care management category involves a recognizable medication error?
Which event from the care management category involves a recognizable medication error?
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In the domain of product or device events, what does intravascular air embolism indicate?
In the domain of product or device events, what does intravascular air embolism indicate?
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Which of the following events represents a potential criminal event in healthcare?
Which of the following events represents a potential criminal event in healthcare?
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Which event is classified under radiologic events?
Which event is classified under radiologic events?
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What serious reportable event is tied to maternal care in low-risk pregnancies?
What serious reportable event is tied to maternal care in low-risk pregnancies?
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Which event indicates serious patient harm related to the administration of blood products?
Which event indicates serious patient harm related to the administration of blood products?
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Among the environmental events, which situation presents a high risk during patient care?
Among the environmental events, which situation presents a high risk during patient care?
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What primary function do patient safety organizations (PSOs) serve in the healthcare system?
What primary function do patient safety organizations (PSOs) serve in the healthcare system?
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Which requirement must a patient safety organization (PSO) fulfill to be listed?
Which requirement must a patient safety organization (PSO) fulfill to be listed?
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What essential aspect does the network of patient safety databases aim to improve?
What essential aspect does the network of patient safety databases aim to improve?
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Which organization is an example of a legislatively mandated entity focused on patient safety?
Which organization is an example of a legislatively mandated entity focused on patient safety?
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What primary purpose does a Patient Safety Work Plan (PSWP) serve?
What primary purpose does a Patient Safety Work Plan (PSWP) serve?
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Which of the following entities can qualify to become a Patient Safety Organization (PSO)?
Which of the following entities can qualify to become a Patient Safety Organization (PSO)?
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What significant funding amount is allocated to the Partnership for Patients to improve healthcare quality, safety, and affordability?
What significant funding amount is allocated to the Partnership for Patients to improve healthcare quality, safety, and affordability?
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What is primarily included in the development and dissemination of information regarding Patient Safety and Quality Improvement?
What is primarily included in the development and dissemination of information regarding Patient Safety and Quality Improvement?
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Which of the following statements accurately describes the role of Patient Safety Organizations (PSOs)?
Which of the following statements accurately describes the role of Patient Safety Organizations (PSOs)?
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Which statement best characterizes the role of national organizations in patient safety initiatives since 2000?
Which statement best characterizes the role of national organizations in patient safety initiatives since 2000?
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Which mechanism is designed to encourage a culture of patient safety within organizations?
Which mechanism is designed to encourage a culture of patient safety within organizations?
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What is a primary objective of the Partnership for Patients initiative?
What is a primary objective of the Partnership for Patients initiative?
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Which of the following aspects is included in the Quadruple Aim framework?
Which of the following aspects is included in the Quadruple Aim framework?
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What role does the Josie King Foundation play in patient safety?
What role does the Josie King Foundation play in patient safety?
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Which major funding source is mentioned as supporting the implementation of best practices in healthcare?
Which major funding source is mentioned as supporting the implementation of best practices in healthcare?
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What is the vision of the Patient Safety Movement Foundation?
What is the vision of the Patient Safety Movement Foundation?
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How does the Partnership for Patients initiative primarily collaborate with hospitals?
How does the Partnership for Patients initiative primarily collaborate with hospitals?
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What is a significant component of patient-centered care emphasized by the content?
What is a significant component of patient-centered care emphasized by the content?
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What key focus area does the Quadruple Aim framework address in addition to patient care?
What key focus area does the Quadruple Aim framework address in addition to patient care?
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What was a major outcome of the Partnership for Patients since its initiation in 2015?
What was a major outcome of the Partnership for Patients since its initiation in 2015?
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What approach is the ACA and its partnership focused on to minimize patient harm?
What approach is the ACA and its partnership focused on to minimize patient harm?
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Study Notes
Patient Safety Culture Composite Measures
- Hospital surveys evaluate patient safety issues, medical errors, and event reporting
- 32 items measure 10 areas of patient safety culture
- Data for 172 hospitals in 2021, representing 87,856 providers and staff
- Progress in teamwork, management expectations, and organizational learning was noted, but continued improvement is needed in most hospitals.
- Areas of strength include nonpunitive response to reporting, handoffs, transitions, and workload.
- The survey results are used to establish a culture of safety in similar hospitals and hospital units.
- Surveys cover hospital, medical office, nursing home, community, and ambulatory surgery center settings.
- Providers rate safety culture in their unit and the whole organization annually.
- Annual benchmarking data are available in AHRQ's comprehensive reports.
- The surveys assess provider perceptions of patient safety culture at the unit and organizational levels.
Composite Measure Definitions
- Communication about error: Staff are informed when errors occur, discuss ways to prevent errors, and are informed when changes are made.
- Communication openness: Staff speak up when they see something unsafe and feel comfortable asking questions.
- Handoffs and information exchange: Important patient care information is transferred across hospital units and during shift changes.
- Hospital management support: Hospital management shows that patient safety is a top priority and provides adequate resources for patient safety.
- Organizational learning - continuous improvement: Work processes are regularly reviewed, changes are made to keep mistakes from happening again, and changes are evaluated.
- Reporting patient safety events: Mistakes of the following type are reported: (1) mistakes caught and corrected before reaching the patient, and (2) mistakes that could have harmed the patient but did not.
- Response to error: Staff are treated fairly when they make mistakes and there is a focus on learning from mistakes and supporting staff involved in errors.
- Staffing and work pace: There are enough staff to handle the workload, staff work appropriate hours and do not feel rushed, and there is appropriate reliance on temporary, float, or as-needed staff.
- Supervisor, manager, or clinical leader support: Supervisors, managers, or clinical leaders consider staff suggestions for improving patient safety, do not encourage shortcuts, and take action to address patient safety concerns.
- Teamwork: Staff work together as an effective team, helping each other during busy times, and are respectful.
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Description
This quiz examines the findings from hospital surveys assessing patient safety culture, based on data from 172 hospitals in 2021. It focuses on various measures such as communication about errors, management support, and areas of strength in patient safety practices. Test your knowledge on the key aspects of patient safety culture and the areas that need improvement.