Organizational Development Chapter 1: The Field of Organizational Development
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Questions and Answers

What are the external factors that should guide an organization's strategy according to the text?

PESTLE - political, economical, sociological, technological, legal, environmental

How often should an organization revisit its mission statement according to the text?

Every 3 to 5 years

Why are customers considered the lifeblood of every organization?

Without customers patronizing their products, the company will incur losses.

Why is quality important according to the text?

<p>Customers seek high quality products at a reasonable price.</p> Signup and view all the answers

Why is harmonized employee relations important within a work unit?

<p>To ensure employee productivity and efficiency.</p> Signup and view all the answers

What is the main purpose of Organizational Development (OD)?

<p>The main purpose of OD is to increase individual and organizational effectiveness.</p> Signup and view all the answers

What is the foundation of Organizational Development (OD) according to the text?

<p>The foundation of OD is behavioral science, which includes psychology, sociology, and cultural anthropology.</p> Signup and view all the answers

Explain the relationship between individual and organizational effectiveness in Organizational Development.

<p>Enhancing individual wellness leads to increased organizational effectiveness.</p> Signup and view all the answers

Define the term 'systematic' as used in the context of Organizational Development.

<p>Systematic in OD refers to an organized and scientific approach.</p> Signup and view all the answers

What should the strategic planning process in OD aim to produce?

<p>The strategic planning process should produce a clear, uplifting mission and specific goals for customer relations, quality, employee relations, and profits.</p> Signup and view all the answers

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