Organizational Behavior Chapter 5: Values & Attitudes
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Questions and Answers

Which type of value emphasizes the usefulness and practicability?

  • Economic (correct)
  • Religious
  • Theoretical
  • Aesthetic
  • In cultures with low power distance, individuals are likely to expect which of the following?

  • Absolute authority from leaders
  • A clear hierarchy of power
  • Significant respect for seniors
  • Equal distribution of power (correct)
  • What is the primary focus of social values according to Allport's classification?

  • Acquisition of power
  • Artistic value
  • Love and affection (correct)
  • Search for truth
  • Which of the following occupations is typically associated with aesthetic values?

    <p>Artist</p> Signup and view all the answers

    Theoretical values are most concerned with which of the following?

    <p>Discovery of truth</p> Signup and view all the answers

    Which type of value is characterized by an emphasis on power and influence?

    <p>Political</p> Signup and view all the answers

    What is a common feature of high power distance cultures?

    <p>Accepts steep hierarchies</p> Signup and view all the answers

    What distinguishes work-related values from other types of values?

    <p>They influence the end states desired through work.</p> Signup and view all the answers

    Which value type is primarily linked to a religious understanding of the world?

    <p>Religious</p> Signup and view all the answers

    Which of the following values does not focus on human relationships or emotional attachments?

    <p>Economic</p> Signup and view all the answers

    What does uncertainty avoidance measure?

    <p>The comfort levels with uncertainty and ambiguity</p> Signup and view all the answers

    Which culture is characterized as a masculine culture?

    <p>Japan</p> Signup and view all the answers

    In individualistic cultures, people primarily focus on:

    <p>Personal achievements and goals</p> Signup and view all the answers

    What does long-term orientation promote in a culture?

    <p>Adaptation, perseverance, and thrift</p> Signup and view all the answers

    Which is NOT a major work-related attitude?

    <p>Economic efficiency</p> Signup and view all the answers

    What component of attitude represents what a person believes?

    <p>Cognitive component</p> Signup and view all the answers

    Feminine cultures emphasize:

    <p>Fluid gender roles and cooperation</p> Signup and view all the answers

    Collectivistic cultures primarily prioritize:

    <p>Community goals</p> Signup and view all the answers

    What do attitudes indicate about an individual's response?

    <p>Positive or negative response to objects</p> Signup and view all the answers

    Which of the following statements about short-term orientation is correct?

    <p>It values tradition and social obligations</p> Signup and view all the answers

    What aspect of an attitude does the affective component primarily relate to?

    <p>Emotions and feelings</p> Signup and view all the answers

    Which factor is most likely to influence the formation of attitudes based on an individual’s identity?

    <p>Group membership and identification</p> Signup and view all the answers

    What is cognitive dissonance?

    <p>A discomfort when behavior conflicts with beliefs</p> Signup and view all the answers

    Which component of an attitude describes an intention to behave in a certain way?

    <p>Behavioral component</p> Signup and view all the answers

    How can education and knowledge influence attitudes?

    <p>By informing beliefs about topics</p> Signup and view all the answers

    Which factor might lead an individual to have a negative attitude towards dishonesty?

    <p>Personal values and beliefs</p> Signup and view all the answers

    What might cause an individual to change their attitude according to cognitive dissonance theory?

    <p>The conflict between two contradictory beliefs</p> Signup and view all the answers

    What psychological factor can influence attitudes significantly?

    <p>Mood and emotions</p> Signup and view all the answers

    Which aspect of social norms affects the formation of attitudes?

    <p>The definitions of acceptable behavior</p> Signup and view all the answers

    What role does personal experience play in attitude formation?

    <p>It can strengthen existing attitudes.</p> Signup and view all the answers

    How can people achieve a permanent change in attitudes according to the Elaboration Likelihood Theory?

    <p>By being motivated to think about the message.</p> Signup and view all the answers

    Which term refers to the discomfort felt when beliefs and behaviors do not align?

    <p>Cognitive dissonance.</p> Signup and view all the answers

    What does the term 'uncertainty avoidance' stand for?

    <p>Society's tolerance for ambiguity and uncertainty.</p> Signup and view all the answers

    Which component of attitude relates to feelings and emotions?

    <p>Affective.</p> Signup and view all the answers

    When people smoke despite knowing its health risks, what psychological phenomenon does this illustrate?

    <p>Cognitive dissonance.</p> Signup and view all the answers

    Which dimension indicates weak social ties within a society?

    <p>Individualism.</p> Signup and view all the answers

    Mona's negative feelings towards her boss primarily represent which component of her attitude?

    <p>Affective.</p> Signup and view all the answers

    To resolve cognitive dissonance, individuals might choose to:

    <p>Alter their beliefs or behaviors.</p> Signup and view all the answers

    What describes a temporary shift in attitudes influenced by a speaker's characteristics?

    <p>Surface processing.</p> Signup and view all the answers

    Study Notes

    Organizational Behavior - Chapter 5: Values & Attitudes

    • Values: Concept
      • Principles or standards used to judge what's important or valuable in life.
      • Normative viewpoint about proper conduct.
      • Represent convictions about right/moral behavior.

    Types of Values

    • Theoretical: Emphasizes the discovery of truth through critical and rational thinking.
    • Economic: Emphasizes usefulness and practicality.
    • Aesthetic: Emphasizes form and harmony.
    • Social: Prioritizes love, affection, and the well-being of humankind.
    • Political: Prioritizes the acquisition of power and influence.
    • Religious: Values faith in a religion providing a way to understand the world.
    • Values guide behaviors in the workplace.
    • Example scales include: theoretical (search for truth), economic (practicality), social (helping people), aesthetic (artistic value), political (power/influence), and religious (faith).
    • Specific job types are linked to certain work-related values (e.g., professors align with theoretical values, clergy persons with religious values).

    Values Across Cultures (Hofstede's Framework)

    • Power Distance: The willingness to accept status and power differences within a culture.
      • Low power distance cultures distribute power more equally.
      • High power distance cultures accept inequality and hierarchy.
    • Uncertainty Avoidance: The extent to which people feel threatened by ambiguous situations.
      • High uncertainty avoidance cultures prefer clear rules and procedures.
    • Masculinity vs. Femininity: Focuses on cultural priorities regarding work & life goals.
      • Masculine cultures emphasize work-related goals and assertiveness.
      • Feminine cultures prioritize humanistic goals, fluid gender roles, and quality of life.
    • Individualism vs. Collectivism: Focuses on individual vs. group emphasis.
      • Individualistic cultures prioritize individual goals.
      • Collectivistic cultures prioritize group well-being.
    • Long vs. Short Term Orientation: Focuses on cultural time horizons.
      • Long-term orientation values future rewards and perseverance.
      • Short-term orientation values present needs and fulfilling obligations.

    What is an Attitude?

    • A summary evaluation (favorable or unfavorable) of an object of thought.
    • Attitude objects range from concrete (pizza) to abstract (freedom of speech), and include things, people, or groups.
    • Attitudes reflect an individual's positive or negative response to something.
    • Important work-related attitudes include job satisfaction and organizational commitment.

    Components of Attitudes

    • Cognitive: Beliefs about things (are they true or false).
    • Affective: Emotions and feelings (liking or disliking something).
    • Behavioral: Intended actions consistent with beliefs and feelings (e.g., complaining, getting a different job).

    Attitude Formation

    • Personal values & beliefs: Influence attitudes (e.g., valuing honesty leads to negative views on dishonesty).
    • Education & knowledge: Alters perspective on topics (more informed views on climate change lead to favorable attitudes towards remedies).
    • Psychological factors: Emotions, mood, personality influence attitudes.
    • Social norms: Cultural expectations define acceptable behaviour (respecting the elderly could generate empathetic attitudes).
    • Group membership: Shared identity shapes attitudes (religious or political affiliations).

    Changing Attitudes

    • Cognitive dissonance: Discomfort arises from conflicting beliefs or behaviors.
      • People may adjust their attitudes to align with beliefs or behaviors to reduce this discomfort.
    • Elaboration Likelihood Theory: People adjust attitudes through
      • Thoughtful consideration of a message or
      • Influence from a speaker.
    • Persuasive messages concerning logic will likely result in lasting attitude changes.

    Discussion Questions

    • The extent to which people feel threatened by ambiguous situations relates to Uncertainty Avoidance.
    • Individualism vs. Collectivism stands for a society with loose ties between individuals.

    Additional Points

    • Attitudes are a combination of cognitive, affective, and behavioural components.
    • Personal values, education, and psychological factors influence attitude development.
    • Attitudes are adaptable and may change through dissonance reduction.

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    Description

    Explore the essential concepts of values and attitudes in organizational behavior, focusing on their importance in guiding workplace behavior. This chapter dives into various types of values, such as theoretical, economic, aesthetic, social, political, and religious, and how they influence professional conduct.

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