Podcast
Questions and Answers
Which one of the following best defines organizational behavior?
Which one of the following best defines organizational behavior?
- the actions of organizations in the workplace
- the study of the workplace
- the study of organizations
- the study of the actions of people at work (correct)
Hidden aspects of an organization that OB provides insight into include
Hidden aspects of an organization that OB provides insight into include
- objectives
- structure
- attitudes (correct)
- strategies
Which one of the following is a visible aspect of an organization?
Which one of the following is a visible aspect of an organization?
- intergroup conflicts
- attitudes
- interpersonal conflicts
- objectives (correct)
Organizational behavior focuses on
Organizational behavior focuses on
The goals of organizational behavior include _______.
The goals of organizational behavior include _______.
When managers influence employee behavior, they _______.
When managers influence employee behavior, they _______.
All of the following are included in the six behaviors that managers try to explain, predict, and influence EXCEPT _______.
All of the following are included in the six behaviors that managers try to explain, predict, and influence EXCEPT _______.
This 'behavior' is really an attitude.
This 'behavior' is really an attitude.
Of the six behaviors that managers focus on, which behavior typically is the most troubling to an organization?
Of the six behaviors that managers focus on, which behavior typically is the most troubling to an organization?
_______ is a performance measure of both efficiency and effectiveness of employees.
_______ is a performance measure of both efficiency and effectiveness of employees.
The three elements that make up an attitude are its _______ components.
The three elements that make up an attitude are its _______ components.
The component of attitude that is made up of knowledge and information is _______.
The component of attitude that is made up of knowledge and information is _______.
When you stand at attention during the playing of the national anthem, you are revealing which component of your attitude toward your country?
When you stand at attention during the playing of the national anthem, you are revealing which component of your attitude toward your country?
The _______ component of attitude is based on emotions.
The _______ component of attitude is based on emotions.
After spending several hours looking over an architect's plans, Juanita formed a new impression for a new building design. Which component of attitude did she change?
After spending several hours looking over an architect's plans, Juanita formed a new impression for a new building design. Which component of attitude did she change?
After carefully examining the architect's plans yesterday, today Juanita has decided that she loves the new design. Which component of forming an attitude did she carry out today?
After carefully examining the architect's plans yesterday, today Juanita has decided that she loves the new design. Which component of forming an attitude did she carry out today?
After deciding that she likes the architect's new building design this morning, this afternoon Juanita has decided to go ahead with the project. Which component of attitude did she use this afternoon?
After deciding that she likes the architect's new building design this morning, this afternoon Juanita has decided to go ahead with the project. Which component of attitude did she use this afternoon?
In everyday use, the term attitude refers only to the _______ component of attitude.
In everyday use, the term attitude refers only to the _______ component of attitude.
A manager would most likely be interested in employees' attitudes about which one of the following?
A manager would most likely be interested in employees' attitudes about which one of the following?
The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's _______.
The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's _______.
Flashcards
Learning Techniques
Learning Techniques
Methods used to enhance the acquisition of knowledge and skills.
Active Recall
Active Recall
A learning strategy where you actively stimulate your memory during the learning process.
Spaced Repetition
Spaced Repetition
A technique that involves reviewing information at spaced intervals over time to boost retention.
Mnemonic Devices
Mnemonic Devices
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Retrieval Practice
Retrieval Practice
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Metacognition
Metacognition
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Interleaved Practice
Interleaved Practice
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Focused vs. Diffuse Thinking
Focused vs. Diffuse Thinking
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Feedback Loops
Feedback Loops
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Dual Coding
Dual Coding
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Study Notes
Chapter 10 Multiple Choice Questions
- Organizational Behavior Definition: The study of the actions of people at work.
- Hidden Aspects of Organizations (OB Insight): Attitudes, strategies, structures (not objectives).
- Visible Aspects of Organizations: Objectives, interpersonal conflicts are not visible aspects.
- Organizational Behavior Focus: Individual and group behavior, along with organizational aspects.
- Goals of Organizational Behavior: To explain, predict, and influence behavior.
Additional Concepts
- Managerial Influence on Employee Behavior: Steering employee behavior in a particular direction, understanding why behaviors occur.
- Key Attitudes/Behaviors in the Organization: Productivity, absenteeism, workplace attitudes and perceptions, workplace misbehavior, turnover, organizational citizenship behavior, and job satisfaction are important factors influencing the workplace.
- Job Satisfaction: A type of attitude, not a behavior.
- Workplace Misbehavior: Behaviors that are a concern to organizations.
- Employee Productivity: A measure of employee efficiency and effectiveness.
- Organizational Citizenship Behavior (OCB): The degree to which an employee actively participates.
- Components of Attitudes: Cognitive (knowledge/information), Affective (emotions), and Behavioral (actions).
- Attitude Change: Cognitive component can be changed through new information (example: New building design).
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