Employee Attitudes and Behaviors

According to the EVLN framework, which employee response is characterized by passively waiting for conditions to improve while maintaining performance?

An employee consistently misses meetings, arrives late, and takes extended breaks. According to the content, which behavior is this employee exhibiting?

Which of the following best describes facet satisfaction?

According to the 'Value-Percept Theory', what is the determinant of an employee's satisfaction?

According to the content, what is a significant driver of affective commitment in the workplace?

Which of the following strategies would be MOST effective in building organizational commitment among employees?

An organization experiences a wave of employee departures shortly after one employee leaves. How would a social influence model explain this?

According to the EVLN framework, which type of employee demonstrates high job performance but low organizational commitment?

Which of the following best illustrates the 'contrast' cognitive bias in a performance review setting?

A project manager consistently blames external factors for project delays while taking personal credit when projects are completed ahead of schedule. This behavior is an example of which faulty attribution?

A company invests heavily in a new marketing campaign. After initial results indicate it's failing, the company continues to pour more resources into the campaign, justifying it by the amount already spent. This is an example of:

Which of the following scenarios exemplifies 'adaptive' task performance?

Which of the following activities is the BEST example of organizational citizenship behavior?

A team member publicly defends the company's reputation when false rumors circulate on social media. This BEST exemplifies which type of citizenship behavior?

An HR manager implements a new 'employee of the month' program to boost morale. This initiative is MOST directly aimed at improving which aspect of job performance?

Which of the following scenarios BEST exemplifies the application of Organizational Behavior (OB) principles at the group/team level?

What is the PRIMARY difference between job performance and results-oriented job performance?

A study finds a correlation of -0.65 between employee stress levels and job satisfaction. Which of the following is the MOST accurate interpretation of this finding?

A company is trying to determine if a new training program causes an increase in employee productivity. They observe a relationship between program participation and productivity. What else must they establish to prove causation?

Which of the following scenarios illustrates 'satisficing' in decision-making?

Which of the following best describes why Organizational Behavior relies on the scientific method?

A marketing team is deciding on a new advertising strategy. Several members believe their target customers are primarily motivated by price. They only pay attention to data that supports this belief, ignoring market research that suggests other factors are important. Which decision-making issue are they demonstrating?

During a negotiation, the first offer made strongly influences the perception of what is achievable. This cognitive bias is known as:

Which of the following is an example of a programmed decision?

Which of the following scenarios best exemplifies 'production deviance' as a minor form of organizational counterproductive work behavior (CWB)?

According to the information provided, what is a likely consequence of using a forced ranking performance evaluation system within an organization?

An employee remains with a company primarily because they fear losing their retirement benefits if they leave. According to the types of organizational commitment, this is an example of what?

A manager notices an employee spending significant time on social media during work hours but still completing all their assigned tasks effectively. How should a manager address this, considering the concepts of 'You are what you measure'?

What is the most likely outcome of leadership that consistently overlooks instances of interpersonal counterproductive work behavior (CWB), such as incivility and gossiping, exhibited by high-performing employees?

Which employee is most likely to demonstrate the highest levels of organizational citizenship behaviors?

An employee is frequently observed 'looking busy' but is not actively engaged in productive tasks. According to the provided information, this behavior is an example of what?

What is the primary distinction between Behaviorally Anchored Rating Scales (BARS) and forced ranking as employee evaluation methods?

According to the content, what is a key distinction between 'organizational' and 'interpersonal' counterproductive work behaviors (CWB)?

An employee is highly skilled and consistently exceeds performance targets but is known for being rude to colleagues and creating a negative team environment. How should managers address this situation, considering the information provided?

Which of the following workplace scenarios exemplifies 'production deviance'?

A company is considering implementing a forced ranking performance evaluation system. What is a potential negative consequence they should anticipate?

An employee stays with a company because they feel a sense of loyalty to their manager, who invested significant time in mentoring them. This is an example of which type of organizational commitment?

An employee is frequently observed 'looking busy' but is not actively engaged in productive tasks. According to the information, this behavior is an example of what?

Which of the following statements accurately reflects the relationship between organizational commitment and employee behavior?

Which of these scenarios BEST demonstrates the utilization of organizational behavior principles at the individual level of analysis?

A researcher finds a correlation of +0.45 between employee participation in wellness programs and their self-reported productivity. What is the MOST accurate interpretation of this correlation?

A company observes a relationship between employee training and job performance. To establish causation, which additional step is necessary?

A manager is faced with selecting a vendor for a new software system. Due to time constraints, the manager chooses the first vendor that meets the essential requirements, rather than thoroughly evaluating all available options. This decision-making approach BEST exemplifies:

Why does organizational behavior emphasize the use of scientific methods in its research?

According to the EVLN framework, which employee response is characterized by actively and constructively attempting to improve conditions?

A team is deciding on a new marketing strategy. Most members believe their target customers are primarily motivated by environmental concerns. They disregard market research suggesting that price is a more significant factor for their customer base. Which decision-making issue are they MOST clearly demonstrating?

During a salary negotiation, a job applicant is asked about their previous salary, and this figure heavily influences the employer's subsequent offer, despite the applicant's increased skills and market value. This cognitive bias is known as:

An employee consistently voices concerns and suggests improvements while maintaining a high level of job performance. According to the content, which category does this employee fall into?

What is the primary focus of the 'Value-Percept Theory' in relation to job satisfaction?

Which of the following workplace situations is the BEST example of a 'programmed decision'?

A company aims to increase affective commitment among its employees. Which strategy would MOST directly address this goal, based on the information provided?

Following the departure of a popular team member, several other employees begin to leave the organization. How does the social influence model explain this turnover?

What is a key distinction between 'global satisfaction' and 'facet satisfaction'?

A multinational corporation wants to understand job satisfaction across its offices in the United States, Germany, and Japan. What should the company consider when comparing satisfaction levels across these countries?

An employee remains with a company despite receiving a more attractive job offer from a competitor. They state that they feel a sense of duty to stay because of the support and investment the company has made to their role and career. Which concept best describes the reason for this continued commitment?

During a performance review, a manager rates a previously low-performing employee higher because they immediately evaluated an employee who performed far worse. Which cognitive bias is most likely influencing the manager's evaluation?

A sales team consistently misses its quarterly targets. The team lead attributes this failure to a weak economy, while failing to acknowledge internal issues, like poor sales strategies. This behavior is an example of what?

A company decides to continue investing in a project despite clear indicators that it is failing and is unlikely to succeed. What is this an example of?

Which of the following is the BEST example of 'adaptive' task performance in a customer service role?

What behavior exemplifies organizational citizenship behavior?

An employee makes positive comments about the company and defends it publicly when facing criticism. Which type of citizenship behavior is being demonstrated?

What is a key limitation of using a results-oriented approach to evaluating job performance?

A company implements a new performance management system that solely focuses on achieving targets. What unintended consequence is MOST likely to become a problem?

Organizational Behavior (OB)

Levels of OB Analysis

OB as a Science

Correlation

Decision-Making

Programmed Decisions

Non-Programmed Decisions

Anchoring

Counterproductive Work Behavior (CWB)

Organizational CWB

Interpersonal CWB

Organizational Commitment

Affective Commitment

Continuance Commitment

Normative Commitment

Psychological Withdrawal

Contrast Bias

Attribution Theory

Fundamental Attribution Error

Self-Serving Bias

Hindsight Bias

Escalation of Commitment

Job Performance

Citizenship Behavior

Exit (EVLN)

Voice (EVLN)

Loyalty (EVLN)

Neglect (EVLN)

Erosion Model

Social Influence Model

Global Satisfaction

Facet Satisfaction

What is Organizational Behavior?

Positive Correlation

Negative Correlation

No Correlation

Bounded Rationality

Satisficing

Selective Perception

Projection Bias

Routine Task Performance

Adaptive Task Performance

Creative Task Performance

Organizational Citizenship Behavior

Voice (OCB)

Boosterism (OCB)

Interpersonal Citizenship Behavior

Civic Virtue (OCB)

Courtesy

Helping

Sportsmanship

Production Deviance

Incivility

Behaviorally Anchored Rating Scales (BARS)

Forced Ranking

Looking Busy

Physical Withdrawal

EVLN Framework

Exit (Employee Response)

Voice (Employee Response)

Loyalty (Employee Response)

Neglect (Employee Response)

Job Satisfaction

Value-Percept Theory