Hiring for Attitude Introduction
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Questions and Answers

What percentage of new hires failed within their first 18 months?

  • 66%
  • 86%
  • 26%
  • 46% (correct)
  • What is the primary message the author conveys about choosing teammates for survival?

  • Technical skills and personality traits are equally important.
  • Personality traits are more important than technical skills. (correct)
  • Technical skills are more important than personality traits.
  • Survival depends entirely on the environment, regardless of the team's skills and traits.
  • Which of these qualities is NOT mentioned as a desirable trait for surviving an ordeal like being stranded on an island?

  • Flexible
  • Calm
  • Trustworthy
  • Assertive (correct)
  • The author's study of 20,000 new hires focused on identifying which of the following?

    <p>The reasons why new hires failed in their roles. (B)</p> Signup and view all the answers

    What does the author mean by "coachability" in the context of new hires?

    <p>The ability to accept and implement feedback from others. (B)</p> Signup and view all the answers

    What is the primary reason for new-hire failures according to the findings?

    <p>Attitudinal reasons (B)</p> Signup and view all the answers

    Which aspect of a candidate is typically harder to assess during the hiring process?

    <p>Emotional intelligence (A)</p> Signup and view all the answers

    What percentage of new-hire failures is attributed to a lack of technical competence?

    <p>11% (D)</p> Signup and view all the answers

    Why is hiring for attitude emphasized even in industries facing skills shortages?

    <p>Great attitudes attract better candidates (C)</p> Signup and view all the answers

    What common error do hiring managers make when assessing candidates?

    <p>Rationalizing poor attitudes due to technical skills (C)</p> Signup and view all the answers

    What is the primary focus of the book regarding hiring practices?

    <p>Selecting candidates based on attitude and cultural fit (D)</p> Signup and view all the answers

    Which type of interview questions are deemed ineffective for assessing a candidate's attitude?

    <p>Behavioral questions that are poorly phrased (C)</p> Signup and view all the answers

    What does Chapter 4 suggest using to better grade a candidate's responses during an interview?

    <p>An answer key based on employee surveys (D)</p> Signup and view all the answers

    According to the content, what is a crucial universal hiring question that every organization should ask?

    <p>Are you willing to be coached? (D)</p> Signup and view all the answers

    What common mistake do most companies make in their recruitment practices?

    <p>Not understanding what motivates the right candidates (B)</p> Signup and view all the answers

    Study Notes

    Key Findings of Hiring for Attitude

    • A leadership study of 20,000 employees over three years showed that 46% of new hires failed within the first 18 months.
    • The top five reasons for new hire failure were:
      • Coachability (26%)
      • Emotional Intelligence (23%)
      • Motivation (17%)
      • Temperament (15%)
      • Technical Competence (11%)
    • Surprisingly, 89% of new hire failures were due to attitude issues, not technical skills.
    • Skills are important, but attitude is crucial for successful hires.

    Importance of Attitude Over Skill

    • Attitude is more difficult to assess than skills.
    • Skills can be tested using standardized exams or practical exercises.
    • Assessing attitude requires careful questioning and analyzing responses for indicators of a good cultural fit.
    • Attitude includes qualities such as determination, persistence, calmness, objectivity, flexibility, humility, openness, energy, collaboration, and trustworthiness.

    Interviewing for Attitude

    • Standard interview questions often fail to assess attitude.
    • Hypothetical questions and leading questions can produce misleading results.
    • Effective questions focus on situations demonstrating attitudes relevant to the organization's culture.
    • Coachability is a key indicator.

    Importance of Cultural Fit

    • Cultural fit is crucial, as the best attitudes vary across organizations.
    • For example, candidates best suited for Southwest Airlines differ from those suited for The Four Seasons.
    • Even companies in the same industry (e.g., Google and Apple) have different cultures.
    • Hiring for attitude requires identifying the specific attitudes important for success within your organization.

    Recruiting and Selection

    • Effective recruitment strategies attract the ideal candidate.
    • Identifying candidates who are a good cultural fit is key, even for roles with high skill demands.
    • Positive work environments are more attractive to talented hires.
    • An organization's attitudes significantly dictate its ability to attract and retain top talent.

    Developing High Performers

    • Building a positive work environment and developing current employees can enhance overall performance.
    • Methods like "Word Pictures" can be used within onboarding and performance appraisals.

    Additional Points

    • The book emphasizes a scientific and data-driven approach to hiring.
    • The book emphasizes assessing a candidate's attitude to establish a good cultural fit.
    • Technical competence is important but far less influential for success than attitude.

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    Description

    Explore the key findings from a leadership study on new hires, emphasizing why attitude trumps skills in hiring decisions. Understand the critical factors such as coachability and emotional intelligence that lead to successful employee integration. This quiz will deepen your insights into effective hiring practices.

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