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Questions and Answers
What is the designated common language in the Manual?
Which of the following is NOT a type of manual in the hierarchy?
What is included under Compliance Requirements?
What is the purpose of the Safety Management System (SMS)?
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What are the minimum crew members required?
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Which section covers the responsibilities of managers?
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What is included in the Flight Time Limitations section?
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Match the sections with their focus areas:
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In which section would you find the Corporate Safety Policy?
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What is the designated common language in the Administration & Control of Operations Manual?
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What are the types of manuals mentioned in the manual hierarchy?
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What is covered under the section titled 'Operational Control & Supervision'?
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What are the qualifications required for pilots outlined in the qualification requirements?
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Which of the following are included in the General Crew Regulations & Administration?
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Which of the following is part of the Corporate Policies?
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The ______ outlines the regulations for dangerous goods.
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What does the Safety Management System (SMS) section introduce?
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Electronic Operations Manuals are included under the System of Amendment & Revision.
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What is included in the Dangerous Goods & Weapons section of the manual?
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Study Notes
Introduction
- This document is an operations manual, with defined structure and designated common language.
- The manual includes a hierarchy of manuals, separated into groups, organizations, departments and compliance requirements.
Operations Manual Content
- The manual outlines terms, headings, format, and pagination.
- It includes approved conversions, referenced units, a system for amendments and revisions.
System of Amendment & Revision
- The manual describes ownership of its content and document control.
- Covers both electronic and non electronic operation manuals.
Organization and Responsibilities
- Includes general information about responsibilities, delegation of authority, line managers, management teams, reporting relationships, and corporate communications.
Operational Control & Supervision
- Details operational control, including deviations from operational control, safety management systems (SMS) risk assessments, flight operations department operations manual part A, reporting procedures for incidences, crew notifications, alerts and debriefings.
Safety Management System (SMS)
- The manual describes the introduction, safety policy and functions of an SMS.
Crew Composition
- Outlines minimum crew members, flight crew, cabin crew, and crew qualification requirements.
Qualification Requirements
- Includes information on pilot proficiency checks, recurrent training, type ratings, language proficiency and flight instructor requirements.
Crew Health Precautions
- Addresses crew health and rest, occupational health and safety, and medical fitness needs for crews.
Flight Time Limitations
- Covers flight time limitations (FTL), including general information and specific details on duty hours and periods.
Operating Procedures
- Details aircraft operations, including flight operations, cabin operations, flight planning and execution, flight dispatch, fuel management, aircraft weight and balance, pre-flight inspections, in-flight operations, landing operations, aircraft turnaround and maintenance, and aircraft de-icing and anti-icing.
Dangerous Goods & Weapons
- Outlines regulations for dangerous goods and the specific acceptance policy with regard to those goods.
Security
- Describes airline security procedures and necessary security and safety measures.
Handling, Notifying & Reporting
- Covers procedures for notification, reporting, handling occurrences, and debriefings.
Rules of the Air
- Provides general information on flight information, visual flight rules (VFR), instrument flight rules (IFR), general flight restrictions, and special flight conditions.
Leasing
- Details leasing policy, aircraft operations, aircraft maintenance, aircraft engineering and aircraft documentation.
General Crew Regulations & Administration
- Covers crew rostering, scheduling, accommodation, transportation, uniform, baggage allowance, travel, expenses, duty day periods, leave, sickness, training, performance evaluations, complaints, disciplinary actions, and necessary crew manuals and documents.
Corporate Policies
- The document includes multiple corporate policies, including safety, environmental, security, quality, human resources, finance, legal, communications, customer service, IT, business continuity, emergency response, risk management, sustainability, social responsibility, governance, compliance, ethics, anti-corruption, anti-money laundering, anti-terrorism, data protection, intellectual property, health and safety, employee handbook, company newsletter, company website.
Introduction
- This manual is a core operational document that sets out the policies, procedures and requirements specific to this organization's Flight Operations Department.
- It outlines the organization's structure, responsibilities, operational control measures, and safety commitment.
- The manual adheres to a hierarchical structure, with a framework of group, organizational, departmental, and compliance manual levels.
Operational Control & Supervision
- The organization adopts a robust safety management system (SMS) to ensure efficient and safe operations.
- This includes measures like risk assessment, operational incident reporting, crew notification, and debriefing.
Crew Composition
- The Flight Operations Department adheres to specific crew composition requirements.
- Minimum crew members are mandated for each operation.
- The manual outlines the roles and responsibilities of both flight and cabin crew.
- The organization prioritizes crew qualification and proficiency.
Qualification Requirements
- The manual emphasizes pilot proficiency checks, recurrent training, and type rating requirements for both flight and cabin crew.
- The organization mandates language proficiency for all crew members and specifies requirements for flight instructors.
Flight Time Limitations
- The manual details flight time limitations and duty period restrictions, ensuring proper crew rest and reduced fatigue.
Operating Procedures
- Operational procedures are outlined in detail, covering aircraft operations, flight planning, dispatch, fuel management, weight and balance, pre-flight inspection, in-flight, landing, aircraft turnaround, and maintenance operations.
- The manual also addresses de-icing and anti-icing procedures.
Dangerous Goods & Weapons
- The organization adheres to strict regulations for dangerous goods and weapons transportation.
- This includes policies for accepting dangerous goods on board.
Security
- The organization implements comprehensive security procedures to ensure the safety of passengers and crew.
- The manual outlines specific safety and security measures.
Handling, Notifying & Reporting
- The organization has established procedures for notifying, reporting, and handling incidents or occurrences.
- The manual outlines debriefing procedures for crew members following operations.
Rules of the Air
- The Flight Operations Department adheres to all applicable rules of the air, including general flight restrictions and special flight conditions.
- The manual makes distinctions between Visual Flight Rules (VFR) and Instrument Flight Rules (IFR).
Leasing
- The manual outlines the organization's leasing policy for aircraft.
- It encompasses aspects like aircraft operations, maintenance, engineering, and documentation.
General Crew Regulations & Administration
- Crew rostering, scheduling, accommodation, transportation, uniform, baggage allowance, travel, expenses, duty days, leave, sickness, training, performance evaluations, complaints, disciplinary actions, and manuals/documents are detailed.
Corporate Policies
- The organization has a comprehensive set of corporate policies that cover safety, environment, security, quality, human resources, finance, legal matters, communications, customer service, information technology, business continuity, emergency response, risk management, sustainability, social responsibility, governance, compliance, ethics, anti-corruption, anti-money laundering, anti-terrorism, data protection, intellectual property, and health and safety.
- The manual also includes information on the company's employee handbook, newsletter, and website.
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Description
This quiz focuses on the key elements of an operations manual, detailing its structure, content, and organizational responsibilities. Explore the guidelines for amendments, document control, and operational supervision for better compliance and efficiency.
