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NURS 1098 Week 11 Conflict Handout-S Quiz

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7 Questions

Which of the following statements is NOT true about conflict according to the text?

Conflict is a sign of a troubled relationship

Why does the CNO (Chief Nursing Officer) express concern about conflict within the nursing profession?

To address the negative impact of conflict on relationships and patient care

According to the CNO, what are the 3 types of conflict?

Intrapersonal, Interpersonal, Organizational

What type of situations can cause conflict according to the text?

Differences in opinion, values, or personalities

What are the 5 responses to conflict?

Avoidance, Compromise, Competition, Accommodation, Collaboration

What is the 'CARE' model of conflict resolution mentioned in the text?

Connection, Assessment, Resolution, Empathy

'DESC' model of conflict resolution mentioned in the text emphasizes:

'DESC' stands for Differentiate, Explore emotions, Specify end goals, Consequence-based choice

Test your knowledge on conflict resolution by matching terms to 'Myth' or 'Fact'. Explore common components and reasons for conflicts, like tension and stress, troubled relationships, and the potential for positive experiences.

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