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Questions and Answers
Which statement best reflects the misconception about conflict?
Which statement best reflects the misconception about conflict?
- Conflict is best avoided (correct)
- Conflict can be a positive experience
- Conflict is destructive because it reveals our bad sides
- Conflict is a sign of a troubled relationship
Why does the CNO (Chief Nursing Officer) show concern about conflicts within the nursing profession?
Why does the CNO (Chief Nursing Officer) show concern about conflicts within the nursing profession?
- Conflicts hinder patient care and teamwork (correct)
- Conflicts are a sign of a healthy work environment
- Conflicts lead to increased productivity
- Conflicts have no impact on the profession
What are the three types of conflict according to the CNO?
What are the three types of conflict according to the CNO?
- External, Professional, Personal
- Interpersonal, Intrapersonal, Organizational (correct)
- Constructive, Destructive, Neutral
- Physical, Emotional, Mental
Which is NOT a situation that can cause conflict?
Which is NOT a situation that can cause conflict?
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Which of the following is NOT a response to conflict?
Which of the following is NOT a response to conflict?
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What does the "CARE" model of conflict resolution emphasize?
What does the "CARE" model of conflict resolution emphasize?
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"DESC" model of conflict resolution involves which of the following steps?
"DESC" model of conflict resolution involves which of the following steps?
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