NURS 1098 Week 11 Conflict Handout-S Quiz
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Questions and Answers

Which statement best reflects the misconception about conflict?

  • Conflict is best avoided (correct)
  • Conflict can be a positive experience
  • Conflict is destructive because it reveals our bad sides
  • Conflict is a sign of a troubled relationship

    • Why does the CNO (Chief Nursing Officer) show concern about conflicts within the nursing profession?

  • Conflicts hinder patient care and teamwork (correct)
  • Conflicts are a sign of a healthy work environment
  • Conflicts lead to increased productivity
  • Conflicts have no impact on the profession

    • What are the three types of conflict according to the CNO?

  • External, Professional, Personal
  • Interpersonal, Intrapersonal, Organizational (correct)
  • Constructive, Destructive, Neutral
  • Physical, Emotional, Mental

    • Which is NOT a situation that can cause conflict?

    <p>Strong teamwork</p> Signup and view all the answers

    Which of the following is NOT a response to conflict?

    <p>Collaborating</p> Signup and view all the answers

    What does the "CARE" model of conflict resolution emphasize?

    <p>Collaboration</p> Signup and view all the answers

    "DESC" model of conflict resolution involves which of the following steps?

    <p>Describing, Expressing, Specifying, Consequencing</p> Signup and view all the answers

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