Marketing Essentials: STP and the 4Ps
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Questions and Answers

A company identifies three distinct customer segments but only has the resources to effectively serve one. Which element of the STP framework is MOST relevant to this decision?

  • Segmentation
  • Product
  • Targeting (correct)
  • Positioning

A software company releases a new version of its flagship product at a higher price point, emphasizing its enhanced features and superior performance compared to competitors. Which of the 4Ps of marketing is MOST directly addressed in this scenario?

  • Price (correct)
  • Place
  • Promotion
  • Product

A small bakery decides to focus its marketing efforts on young professionals living in the immediate neighborhood, promoting its organic sourdough bread as a healthy and convenient breakfast option. Which of the following marketing principles does this BEST exemplify?

  • Cost-Plus Pricing
  • Guerrilla Marketing
  • Mass Marketing
  • STP (Segmentation, Targeting, Positioning) (correct)

A consumer is purchasing a new laptop. They spend weeks researching different brands, comparing specifications, reading reviews, and visiting multiple stores before making a final decision. According to the text, what type of buying behavior is the consumer exhibiting?

<p>Complex Buying Behavior (C)</p> Signup and view all the answers

A pharmaceutical company develops a new drug. Which of the following considerations would fall under the 'Product' aspect of the 4Ps?

<p>Conducting clinical trials to prove its effectiveness and safety. (B)</p> Signup and view all the answers

A tech startup is launching a new app. Which of the following activities would be categorized under the 'Promotion' element of the 4Ps?

<p>Running targeted ads on social media platforms. (B)</p> Signup and view all the answers

A company selling luxury watches decides to distribute its products exclusively through its own boutique stores located in high-end shopping districts. Which of the 4Ps does this strategy MOST directly address?

<p>Place (D)</p> Signup and view all the answers

A consumer is renovating their kitchen. They have selected a specific brand of appliance but are having a hard time deciding between two models with similar features and price points. They ultimately choose one based on a friend's recommendation. What type of buying behavior does this scenario MOST closely represent?

<p>Dissonance-Reducing Buying Behavior (C)</p> Signup and view all the answers

A consumer consistently purchases the same brand of laundry detergent with little thought or research. Which type of buying behavior does this exemplify?

<p>Habitual Buying Behavior (C)</p> Signup and view all the answers

According to prospect theory, how do consumers typically perceive the impact of potential losses compared to potential gains?

<p>Losses are perceived as having a greater negative emotional impact than gains have a positive one. (A)</p> Signup and view all the answers

In the BCG Matrix, what category represents products with high market share but low growth rate?

<p>Cash Cows (D)</p> Signup and view all the answers

A new product has high growth potential but currently holds a small market share. According to the BCG Matrix, how should a company manage this product?

<p>Invest heavily to increase market share and turn it into a Star. (B)</p> Signup and view all the answers

During a SWOT analysis, which two elements are considered external factors that can impact a business?

<p>Opportunities and Threats (D)</p> Signup and view all the answers

Which of the following is an example of primary data collection in marketing research?

<p>Conducting a focus group to gather consumer opinions about a new product. (A)</p> Signup and view all the answers

How has GoPro successfully leveraged user-generated content in their marketing strategy?

<p>By creating a community of adventure lovers who inspire others to get involved. (D)</p> Signup and view all the answers

How does Beyond Meat appeal to a broad consumer base in its marketing strategy?

<p>Marketing to both vegetarians and meat-eaters interested in health and sustainability. (D)</p> Signup and view all the answers

A company is deciding whether to invest in a new marketing campaign. Which tool would BEST help them understand their current position and potential areas for improvement before launching the campaign?

<p>SWOT Analysis (C)</p> Signup and view all the answers

Which of the following BEST describes the purpose of the 'Positioning' element within the STP framework?

<p>Creating a clear and distinctive place in the minds of target customers relative to competing products. (C)</p> Signup and view all the answers

Flashcards

What is Marketing?

Creating value for customers and building long-term relationships to capture value in return.

What is STP?

Segmentation, Targeting, and Positioning. A framework to help businesses focus their marketing efforts.

Segmentation

Dividing the market into distinct groups based on needs or behaviors.

Targeting

Selecting the specific group (or groups) you will focus your marketing efforts on.

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Positioning

Crafting how you want consumers to perceive your product relative to competitors.

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What are the 4Ps of Marketing?

Product, Price, Place, and Promotion.

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Product (in Marketing)

What you offer the customer to meet their needs, solve problems, or add value.

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Complex Buying Behavior

A buying process with high-involvement and differences between brands.

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Habitual Buying Behavior

Buying with low involvement and minimal perceived product differences.

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Variety-Seeking Buying Behavior

Buying with low involvement but a desire for variety or novelty.

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Prospect Theory

The psychological concept that losses feel more significant than gains.

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BCG Matrix

A framework for analyzing product portfolios based on market growth rate and relative market share.

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Cash Cows

Products with high market share in a slow-growing industry, generating significant cash flow.

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SWOT Analysis

Analysis of Strengths, Weaknesses, Opportunities, and Threats.

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Primary Data

Original data collected for a specific purpose, such as surveys or focus groups.

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Secondary Data

Existing data that has already been collected, such as industry reports or statistics.

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The 4 Ps of Marketing

Product, Price, Place, and Promotion – the key elements of a marketing strategy.

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STP Framework

Segmentation, Targeting, and Positioning – a strategic marketing framework.

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Study Notes

  • Marketing involves creating customer value and building long-term relationships to capture value in return.

Segmentation, Targeting, and Positioning (STP)

  • Segmentation involves dividing the market into distinct groups based on their needs or behaviors.
  • Targeting means selecting the segment(s) a company will focus on.
  • Positioning involves crafting how a company wants consumers to perceive its product or service.
  • STP helps companies target the right audience and position products effectively.

The 4Ps of Marketing

  • Product: What you offer to satisfy customer needs, solve problems, or add value.
  • Price: The amount charged, reflecting the product's value and the competitive landscape.
  • Place: How the product reaches the customer, whether in-store, online, or via distributors.
  • Promotion: Raising awareness and persuading customers to buy through advertising, PR, or social media.

Consumer Behavior & Buying Decisions

  • Understanding why consumers make decisions and what influences them is key.
  • Complex Buying Behavior: High involvement and significant differences between alternatives characterize purchases like cars or houses.
  • Dissonance-Reducing Buying Behavior: High involvement, but few differences exist between alternatives, common when purchasing laptops.
  • Habitual Buying Behavior: Low involvement and few differences, seen with routine purchases like toothpaste.
  • Variety-Seeking Buying Behavior: Low involvement but a desire for something new, occurs with snack foods.
  • Prospect Theory: Losses feel worse than gains feel good, so people avoid losses more than seeking gains.

Market Share & BCG Matrix

  • The BCG Matrix helps companies decide where to focus resources based on market growth and share.
  • Stars: High growth and high market share; future cash cows.
  • Cash Cows: High market share but low growth as they generate steady revenue.
  • Question Marks: High growth but low market share so investment is needed to grow, or it may need to be cut.
  • Dogs: Low growth and low market share and are typically not worth the investment.

SWOT Analysis & Research

  • SWOT (Strengths, Weaknesses, Opportunities, Threats) helps businesses understand their position in the market.
  • Primary data: Comes from original research like surveys and focus groups.
  • Secondary data: Comes from existing sources such as reports and industry statistics.

Case Studies

  • GoPro uses user-generated content to build a community of adventure lovers.
  • Beyond Meat markets a movement appealing to health and sustainability-conscious consumers.

Exam Review Tips

  • Master the 4Ps of marketing.
  • Understand and apply the STP framework.
  • Explain consumer behavior models using case studies.
  • Use tools like the BCG Matrix and SWOT Analysis.
  • Apply concepts to real-world case studies.

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Description

Explore marketing fundamentals: Segmentation, Targeting, and Positioning (STP) to identify ideal customers, and the 4Ps (Product, Price, Place, Promotion) for effective delivery. Understand consumer behavior to make informed decisions.

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