Podcast
Questions and Answers
Which aspect of the HLBT method is primarily responsible for capturing the audience's interest?
Which aspect of the HLBT method is primarily responsible for capturing the audience's interest?
What is the focus of the Clan Culture in the Competing Values Framework?
What is the focus of the Clan Culture in the Competing Values Framework?
In the Hierarchy Culture, what aspect is prioritized according to the described framework?
In the Hierarchy Culture, what aspect is prioritized according to the described framework?
Which presentation element in the HLBT method is dedicated to explaining the content outline of the presentation?
Which presentation element in the HLBT method is dedicated to explaining the content outline of the presentation?
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What is the primary goal of the 'Took' step in the HLBT method?
What is the primary goal of the 'Took' step in the HLBT method?
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Which type of culture is associated with continuous improvement and innovation in the Organizational Culture Model?
Which type of culture is associated with continuous improvement and innovation in the Organizational Culture Model?
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In the Organizational Culture Assessment Instrument (OCAI), how are the 100 points distributed?
In the Organizational Culture Assessment Instrument (OCAI), how are the 100 points distributed?
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What type of leadership is indicated as necessary in a Market Culture?
What type of leadership is indicated as necessary in a Market Culture?
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What distinguishes persuasion from influence?
What distinguishes persuasion from influence?
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What percentage of the time do people think using the central route?
What percentage of the time do people think using the central route?
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Which of the following is not a characteristic of the heuristic thinking mode?
Which of the following is not a characteristic of the heuristic thinking mode?
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Which heuristic cue suggests that people should conform to others' actions?
Which heuristic cue suggests that people should conform to others' actions?
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Among the characteristics of the central route, which is false?
Among the characteristics of the central route, which is false?
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In the HLBT group presentation method, which aspect is considered the 'boring part'?
In the HLBT group presentation method, which aspect is considered the 'boring part'?
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What is the purpose of the 'hook' in a presentation according to the HLBT method?
What is the purpose of the 'hook' in a presentation according to the HLBT method?
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What is the primary value that holds together a Clan culture?
What is the primary value that holds together a Clan culture?
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Which of the following statements about the dual process approach is accurate?
Which of the following statements about the dual process approach is accurate?
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In which organizational culture does the leader function as a coach?
In which organizational culture does the leader function as a coach?
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What is the main glue that binds an Adhocracy culture?
What is the main glue that binds an Adhocracy culture?
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Which organizational culture is most likely to be found in startups?
Which organizational culture is most likely to be found in startups?
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What does the red line represent in the culture improvement diagram?
What does the red line represent in the culture improvement diagram?
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Which two cultures primarily focus on external trends rather than internal dynamics?
Which two cultures primarily focus on external trends rather than internal dynamics?
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What is indicated by a square representation of culture where all categories are rated equally?
What is indicated by a square representation of culture where all categories are rated equally?
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Which element is crucial for the improvement of B culture according to the assessment?
Which element is crucial for the improvement of B culture according to the assessment?
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What is a key approach to improving customer satisfaction in a market culture?
What is a key approach to improving customer satisfaction in a market culture?
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What aspect of the hierarchy culture can lead to a negative perception among employees?
What aspect of the hierarchy culture can lead to a negative perception among employees?
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Which strategy is crucial for managing competition according to the competitive market culture?
Which strategy is crucial for managing competition according to the competitive market culture?
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What is a notable practice at 3M that encourages innovation?
What is a notable practice at 3M that encourages innovation?
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What does continuous improvement in business primarily focus on?
What does continuous improvement in business primarily focus on?
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In the clan culture, what is considered a priority for employee engagement?
In the clan culture, what is considered a priority for employee engagement?
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Why did Walmart struggle to succeed in France?
Why did Walmart struggle to succeed in France?
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How can organizations energize their sales employees in a demanding market culture?
How can organizations energize their sales employees in a demanding market culture?
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Study Notes
Leadership: Session 5
- SKEMA Business School
- Focus on group presentations and the HLBT method for public communication
- HLBT method explained:
- Hook: Capture audience attention with something interesting
- Look: Briefly explain topic
- Book: Details, theory, facts, and method
- Took: Convince audience of information importance
Session 3: Leadership and Organizational Design and Culture
- Diagnosing and Changing Organizational Culture (Cameron and Quinn, Clawson Chapter 22)
- Organizational Culture Assessment Instrument (in class)
- Organizational Culture Model using Competing Values Framework:
- Clan Culture: Interpersonal relations, teams, and personnel development
- Adhocracy Culture: Innovation and future, continuous improvement,
- Market Culture: Employee engagement, competition, and customer satisfaction
- Hierarchy Culture: Coordination, control system, and acculturation
The Global Business Leader
- Environmental Factors/Issues:
- Self: Development of influence
- Others/People: Organizational commitment
- Task: Strategic thinking and design
- Organizational Culture: Management of change
Fill Out the OCAI
- Complete the organizational culture assessment instrument (OCAI) questionnaire
- Assign 100 points to different aspects of a 'perfect' company
- Categories include: A, B, C, and D
Cameron and Quinn Framework
- Visual representation of organizational cultures (Clan, Adhocracy, Market, Hierarchy)
- Dimensions: Flexibility and Discretion (Internal Focus), Stability and Control (Internal Focus), Innovation and Future (External Focus), Continuous Improvement (External Focus)
- Quadrant Positions (A, B, C, D) in the framework
Influence and Persuasion
- Distinction between influence and persuasion
- Influence is broader, encompassing persuasion
- Persuasion involves communication to change attitudes
Two Modes of Thinking: The Dual Process Approach
- Central Route: Systematic thinking (neo-cortex), 20%
- Peripheral Route: Heuristic (limbic system), 80%
- Distinctions in magnitude, persistence, resistance, and prediction between the two routes
Heuristic Influence Cues: The CLARCCS CUES
- Comparisons: when others are doing it
- Liking: when source is liked
- Authority: when source is an authority
- Belief: when source can be believed
- Reciprocity: when someone gives you something
- Commitment: standing by commitment when required
- Consistency: being consistent
- Scarcity: when it is rare, it is good
Organization Assessment
- Group presentations
- Understand the required structure for presentations
- Use HLBT method (Hook, Look, Book, Took) for presentations
- Understand the OCAI questionnaire requirements
- Focus on cultural elements of an ideal organization.
Organizational Cultures (Clan, Adhocracy, Market, Hierarchy)
- Characteristics of clan, adhocracy, market, and hierarchy cultures
- Leader types needed for each culture
- Leadership glue (values and principles) of each culture.
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Description
This quiz covers key concepts from Leadership Session 5 at SKEMA Business School, focusing on group presentations and the HLBT method for public communication. Additionally, it explores Session 3, which includes diagnosing and changing organizational culture based on the Competing Values Framework, detailing clan, adhocracy, market, and hierarchy cultures.
