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Questions and Answers
What was a significant consequence of General Motors' Sunbelt Strategy in the 1950s?
What was a significant consequence of General Motors' Sunbelt Strategy in the 1950s?
In the context of the Diamond Model of Leadership, what does 'RESULTS' primarily focus on?
In the context of the Diamond Model of Leadership, what does 'RESULTS' primarily focus on?
Which of the following factors is least likely to influence the commitment to strategy within an organization according to the Diamond Model?
Which of the following factors is least likely to influence the commitment to strategy within an organization according to the Diamond Model?
What is the primary focus of strategic thinking within the Diamond Model of Leadership?
What is the primary focus of strategic thinking within the Diamond Model of Leadership?
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Which of the following is NOT a direct result highlighted in the Diamond Model?
Which of the following is NOT a direct result highlighted in the Diamond Model?
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What was the absenteeism rate at the GM Fremont Plant in 1982?
What was the absenteeism rate at the GM Fremont Plant in 1982?
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How many total annual grievances were reported at the GM Fremont Plant in 1982?
How many total annual grievances were reported at the GM Fremont Plant in 1982?
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Which product was produced at the NUMMI plant in 1986?
Which product was produced at the NUMMI plant in 1986?
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What change in productivity was observed at NUMMI compared to GM's average?
What change in productivity was observed at NUMMI compared to GM's average?
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According to Edgar Schein's model, what is crucial for changing corporate culture?
According to Edgar Schein's model, what is crucial for changing corporate culture?
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What was the unresolved grievances count at the NUMMI plant in 1986?
What was the unresolved grievances count at the NUMMI plant in 1986?
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Which of the following best describes the leaders' approach to influence employee behavior?
Which of the following best describes the leaders' approach to influence employee behavior?
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What was the primary product produced at the GM Fremont Plant in 1982?
What was the primary product produced at the GM Fremont Plant in 1982?
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What aspect does the Diamond Model emphasize in relation to organizational commitment?
What aspect does the Diamond Model emphasize in relation to organizational commitment?
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In the context of the Diamond Model, how does strategic thinking influence results?
In the context of the Diamond Model, how does strategic thinking influence results?
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What was one of the main challenges faced by GM due to the Sunbelt Strategy?
What was one of the main challenges faced by GM due to the Sunbelt Strategy?
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Which component of the Diamond Model is primarily concerned with measuring effectiveness in terms of employee output?
Which component of the Diamond Model is primarily concerned with measuring effectiveness in terms of employee output?
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During the 1950s, what was a perceived intention behind the establishment of GM's southern plants?
During the 1950s, what was a perceived intention behind the establishment of GM's southern plants?
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What was the absenteeism rate at the NUMMI plant in 1986?
What was the absenteeism rate at the NUMMI plant in 1986?
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Which factor was unchanged in assembly costs per car when comparing the NUMMI plant to the Japanese average?
Which factor was unchanged in assembly costs per car when comparing the NUMMI plant to the Japanese average?
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What change in total annual grievances was noted at NUMMI compared to the GM Fremont Plant?
What change in total annual grievances was noted at NUMMI compared to the GM Fremont Plant?
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How did the management at NUMMI influence worker behavior according to Schein's model?
How did the management at NUMMI influence worker behavior according to Schein's model?
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What primary product was produced at the NUMMI plant in 1986?
What primary product was produced at the NUMMI plant in 1986?
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What was the productivity ranking of NUMMI compared to GM's average?
What was the productivity ranking of NUMMI compared to GM's average?
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Which level of leadership focuses on the values, assumptions, beliefs, and expectations that influence behavior?
Which level of leadership focuses on the values, assumptions, beliefs, and expectations that influence behavior?
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What was the grievance status at the NUMMI plant in 1986?
What was the grievance status at the NUMMI plant in 1986?
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Study Notes
The Diamond Model of Leadership
- Visualizes leadership as interconnected elements
- Leader: Develops influence, commits to strategy, thinks strategically
- Others/People: Organizational commitment influencing interactions
- Task: Designing and managing change
- Organization: Interconnected with the other elements
- Results: Profits, customer satisfaction, market share, efficiency, learning, productivity, and employee energy
GM Leadership Problems
- A cartoon depicts a GM executive discussing a new concept, implying disappointment in the current lack of innovation
Short Background on General Motors
- In the 1950s, GM implemented a Sunbelt strategy, establishing plants in the southern and western USA.
- These plants were non-union (right-to-work states) which was seen as an attempt to avoid union control.
- The new plants faced hostility and conflict with the workforce.
The GM Leadership Story (1982 Fremont Plant)
- 5,000 employees
- 20% absenteeism
- 2,000 unresolved grievances
- 5,000 total annual grievances
- 3-4 wildcat strikes
- Chevrolet Nova assembly costs 30% higher than Japanese cars
- Worst productivity and quality in GM
The NUMMI Leadership Story (1986 Plant)
- 2,000 employees
- 2% absenteeism
- 0 unresolved grievances
- 2 total annual grievances
- 0 wildcat strikes
- Chevrolet Nova+Geo Prism assembly costs same as Japanese cars
- Double GM average productivity, and best quality in GM
How Culture Changes
- Edgar Schein's model of corporate culture proposes changing cultural artifacts (the observable data of an organization, including actions and behaviors).
- Designing work processes that reinforce desired behaviors is key to cultural change.
- Shook's model and Schein's models, differ slightly but both emphasize the importance of action and behavior in culture change
Levels of Leadership
- Leadership influences human behavior at three levels:
- Visible behavior
- Conscious thought
- Values, assumptions, beliefs, and expectations (semi-conscious and pre-conscious)
Knowing the Heart Means Understanding Needs
- Understanding the needs of workers is crucial for motivating them.
- This involves consideration of factors like how to motivate workers generally, and what workers want.
- Difficult people require a tailored approach, as well.
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Description
Explore the interconnected elements of leadership through the Diamond Model while examining the challenges faced by General Motors in the 1980s. Delve into the impact of leadership strategies on organizational commitment and performance at GM, especially at the Fremont Plant. This quiz covers key leadership concepts and historical contexts in corporate settings.
