Leadership and Management Concepts - Chapter 5

Chapter 5: Key Terms and Concepts

• Leadership: Influencing others to achieve common objectives through guidance, direction, and motivation.
• Management: Planning, directing, controlling, and evaluating tasks with predetermined outcomes.
• Followership: Supporting a leader through behaviors and attitudes.

Leadership vs. Management

• Leadership: Focuses on people, aims for innovation and inspiration, and operates outside the organization's internal structure.
• Management: Focuses on systems and structure, aims for order and consistency, and relies on control.

Leadership Competencies

• Setting a vision
• Motivating stakeholders
• Strategy development
• Networking
• Interpersonal skills
• Self-development
• Organizational knowledge

Leadership Theories and Models

• Great Man Theory: Leaders are born, not made.
• Situational Leadership: Leadership styles adapt based on specific situations.
• Transformational Leadership: Inspiring and motivating followers for change.

Power Sources in Leadership

• Legitimate Power: Power derived from a formal position.
• Reward Power: Power based on the ability to offer rewards.
• Coercive Power: Power based on the fear of punishment.
• Referent Power: Power based on personal traits and charisma.
• Expert Power: Power derived from specialized knowledge or skills.

Chapter 6: Organizational Culture in Healthcare

• Definition: Shared values, norms, beliefs, and behaviors within an organization.
• Purpose: Guides behavior, builds identity, acts as the 'soul' of the organization (Henry Mintzberg).
• Importance: Influences behavior, creates social unity, stabilizes the organization, and sets standards for employee action.

Elements of Culture

• Espoused Values: Officially stated norms and values.
• Enacted Values: Actual practices and observed behaviors.
• Symbols, Rituals and Stories: Elements that convey an organization's essence and reinforce it.

Ethics in Healthcare Organizations (HCOs)

• Definition: Moral principles determining right and wrong conduct.
• Key Ethical Principles:
  • Autonomy: Respecting individual choices.
  • Beneficence: Acting in the best interest of others.
  • Justice: Ensuring fairness and equality.
  • Nonmaleficence: Avoiding harm.

Chapter 7: Coordination

• Coordination: Connecting tasks, activities, departments, and people to achieve common goals in healthcare.
• Essential for: Effective care coordination, ensuring timely and efficient patient-centered care.
• Care Coordination: Organizing patient care activities across different participants to provide appropriate healthcare services.
• Benefits: Reduced costs, improved patient outcomes, decreased errors, and enhanced patient safety.
• Importance: Important part of the National Quality Strategy for providing affordable, effective, and patient-centered care.

Dimensions of Coordination

• Vertical Coordination - connects superiors and subordinates within the hierarchy.
• Horizontal Coordination - connects work across departments at the same level.
• Diagonal Coordination - connects across departments regardless of hierarchy.
• External Coordination- links healthcare with outside organizations for broader integration
• Includes formal arrangements, willingness to cooperate and active joint effort

Challenges in Care Coordination

• Specialization
• Professional Hierarchy
• Professional Identification

Teamwork Characteristics for Effective Coordination

• Diversity - Multiple perspectives requiring management of differences.
• Team Norms - Shared rules that standardize behavior
• Cohesiveness - Team commitment to tasks increasing performance
• Big Five Dimensions of Teamwork - Team Leadership, Mutual Performance Monitoring, Backup Behavior, Adaptability, and Team Orientation

Explore the key terms and concepts surrounding leadership and management as outlined in Chapter 5. This quiz covers definitions, comparisons of leadership versus management, essential competencies, and various theories and models related to effective leadership.