40 Questions
What is the status of the RSC Eurasia Medical if it will expire after the due date?
Medical will expire
What is the status of the RSC Eurasia Allocation & Assurance if it is not yet complete?
Allocation & Assurance Not Started
What is the term used to describe cases closed before completing their USCIS interviews?
Pre-DHS Close
What is the purpose of the DOS Case Closure Letter?
To share the reason for case closure with the applicant
What is the time period for which a case is Inactive in the START system?
Six months
Why should cases with Not Clear security check results not be automatically closed in START?
To follow the Security Vetting Processing Guide
Who does not have access to the USRAP program?
Applicants with Turkish citizenship
What should RSCs follow for case closure guidance if an applicant in Turkey has Turkish citizenship?
Either pre- or post-USCIS case closure guidance
What type of cases can be added to Case Groups for reporting and tracking purposes?
Cases that are Closed or Arrived/Stateside
What is the minimum number of cases that can be in a Case Group?
1
What type of document cannot be used as proof of legal status?
Employment card
Who can create a Case Group for Priority 2 EV cases?
EV User
What type of document can be attached to a Case Group as supporting documentation?
Referral documents and Employment Verification holder documents
What is the purpose of Case Groups in the USRAP program?
For reporting and tracking purposes
What type of cases can be added to a Standard Case Group?
Cases including applicants from the same referral document
Who can request creation of a Case Group?
USCIS
What should be done with cases that have a Case Size of 0 in the Resettlement and Travel Case Groups?
Remove them from the Case Group
Can a case be removed from the Requested by USCIS Case Group if it was initially added due to being in a Travel or Resettlement Case Group with another case?
Yes, but only before the USCIS Interview
What should be done with a Stateside case that has a US Tie if the other cases in the Case Group do not require the addition of that US Tie?
Remove the Stateside case from the Case Group
What is the effect on case travel timelines if a case is removed from a Requested by USCIS Case Group due to no longer being in a Travel or Resettlement Case Group?
It will not affect case travel timelines
What should be done with a case that has a Not Clear security check result and is in a Requested by USCIS Case Group?
Keep the case in the Case Group
What is the purpose of the Requested by USCIS Case Group?
To track cases requested by USCIS
What should be done with a case that is in a Travel or Resettlement Case Group with another case but decides not to travel or resettle together?
Remove the case from the Travel or Resettlement Case Group
What is the relevant guide for more information on Security Vetting?
Security Vetting Processing Guide
What is the purpose of the Email Verification process?
To validate the applicant's email address
Which communication type is used to confirm PreScreen or USCIS Interview appointment?
Interview Confirmation
What is the purpose of the Fingerprints communication?
To collect fingerprints for travel or other purposes
Which communication type is used to manage new derivative related information and activities?
New Derivative Information
What is the purpose of the Employment Verification communication?
To verify applicant's employment history
Which communication type is used to communicate with applicants regarding their inability or unwillingness to depart for the United States?
Non-Departure
What is the purpose of the Expedite Request communication?
To request expedited processing of the application
Which communication type is used to communicate with applicants regarding their medical exam, medical forms, and condition(s)?
Medicals
What is the purpose of sending a 'Notice of Failure to Appear' to an applicant?
To notify the applicant of their failure to appear for a scheduled appointment
What type of communication would an applicant receive if they change their phone number?
Phone Number Change notification
What is the purpose of the 'Processing Availability' communication?
To conduct pipeline calls and understand applicant availability
What type of communication would an applicant receive regarding protection and legal challenges?
Protection / Legal Concerns notice
What is the purpose of the 'Pre-Travel Vetting Interview'?
To track communication related to the Pre-Travel Vetting Interview
What type of communication would an applicant receive when the RSC sends confirmation of receipt of documentation or forms?
Receipt Notice
What is the purpose of the 'Processing Location Confirmation' communication?
To confirm applicant processing location
What type of communication would an applicant receive regarding post-USCIS Interview processes and requirements?
Post-USCIS Interview notice
Study Notes
RSC Eurasia Case Management
- Medical Stage: Not Started, In Progress, or will expire after the due date.
- Allocation & Assurance: Not Started or In Progress.
- Travel: In Progress.
Inactivation/Reactivation/Closure Process for Pre-USCIS Cases
- Cases closed before completing USCIS interviews are referred to as 'Pre-DHS Close.'
- Pre-DHS closed cases have a 'DOS Case Closure Letter' with a proper reason.
- Inactive case availability is the first part of the case closure process in START.
- Inactive cases allow for a 6-month period for RRE, RFR, or I-602 Waiver process.
- Cases with Not Clear security check results should not be automatically closed.
Case Groups
- Standard Case Groups: Requested by USCIS, Employment Verification (EV), and others.
- Special Case Groups: Email Address Change, Email Verification, and others.
- Case Groups can be created for reporting and tracking purposes.
- Documents that can be attached as supporting documentation to Case Groups include proof of U.S. Tie's legal status, AORs, and referral documents.
Case Group Management
- Cases can be added to Case Groups if they meet the requirements.
- Case Groups can be created when applicants are moved to another case.
- Case Group size = 1 is permitted and may be necessary.
- Case Group counseling is available for applicants who wish to travel or resettle together.
Case Communication
- Communication logs can be created for various reasons, including Email Verification, Employment Verification, and others.
- Logs are used to track communication regarding case-related information, transmission, and activities.
- Examples of communication logs include Interview Confirmation, Medicinals, and Missing Paperwork.
Understanding different types of communication regarding an applicant's immigration case, including notices of failure to appear and case entry notifications.
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