Immigration Case Communication

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Questions and Answers

What is the status of the RSC Eurasia Medical if it will expire after the due date?

Medical Already Expired

Medical In Progress

Medical will expire (correct)

Medical Stage Not Started

What is the status of the RSC Eurasia Allocation & Assurance if it is not yet complete?

Allocation & Assurance Not Started (correct)

Allocation & Assurance Expired

Allocation & Assurance Already Complete

Allocation & Assurance In Progress (correct)

What is the term used to describe cases closed before completing their USCIS interviews?

Pre-DHS Close (correct)

Post-DHS Close

USCIS Close

RSC Close

What is the purpose of the DOS Case Closure Letter?

To share the reason for case closure with the applicant Signup and view all the answers

What is the time period for which a case is Inactive in the START system?

Six months Signup and view all the answers

Why should cases with Not Clear security check results not be automatically closed in START?

To follow the Security Vetting Processing Guide Signup and view all the answers

Who does not have access to the USRAP program?

Applicants with Turkish citizenship Signup and view all the answers

What should RSCs follow for case closure guidance if an applicant in Turkey has Turkish citizenship?

Either pre- or post-USCIS case closure guidance Signup and view all the answers

What type of cases can be added to Case Groups for reporting and tracking purposes?

Cases that are Closed or Arrived/Stateside Signup and view all the answers

What is the minimum number of cases that can be in a Case Group?

1 Signup and view all the answers

What type of document cannot be used as proof of legal status?

Employment card Signup and view all the answers

Who can create a Case Group for Priority 2 EV cases?

EV User Signup and view all the answers

What type of document can be attached to a Case Group as supporting documentation?

Referral documents and Employment Verification holder documents Signup and view all the answers

What is the purpose of Case Groups in the USRAP program?

For reporting and tracking purposes Signup and view all the answers

What type of cases can be added to a Standard Case Group?

Cases including applicants from the same referral document Signup and view all the answers

Who can request creation of a Case Group?

USCIS Signup and view all the answers

What should be done with cases that have a Case Size of 0 in the Resettlement and Travel Case Groups?

Remove them from the Case Group Signup and view all the answers

Can a case be removed from the Requested by USCIS Case Group if it was initially added due to being in a Travel or Resettlement Case Group with another case?

Yes, but only before the USCIS Interview Signup and view all the answers

What should be done with a Stateside case that has a US Tie if the other cases in the Case Group do not require the addition of that US Tie?

Remove the Stateside case from the Case Group Signup and view all the answers

What is the effect on case travel timelines if a case is removed from a Requested by USCIS Case Group due to no longer being in a Travel or Resettlement Case Group?

It will not affect case travel timelines Signup and view all the answers

What should be done with a case that has a Not Clear security check result and is in a Requested by USCIS Case Group?

Keep the case in the Case Group Signup and view all the answers

What is the purpose of the Requested by USCIS Case Group?

To track cases requested by USCIS Signup and view all the answers

What should be done with a case that is in a Travel or Resettlement Case Group with another case but decides not to travel or resettle together?

Remove the case from the Travel or Resettlement Case Group Signup and view all the answers

What is the relevant guide for more information on Security Vetting?

Security Vetting Processing Guide Signup and view all the answers

What is the purpose of the Email Verification process?

To validate the applicant's email address Signup and view all the answers

Which communication type is used to confirm PreScreen or USCIS Interview appointment?

Interview Confirmation Signup and view all the answers

What is the purpose of the Fingerprints communication?

To collect fingerprints for travel or other purposes Signup and view all the answers

Which communication type is used to manage new derivative related information and activities?

New Derivative Information Signup and view all the answers

What is the purpose of the Employment Verification communication?

To verify applicant's employment history Signup and view all the answers

Which communication type is used to communicate with applicants regarding their inability or unwillingness to depart for the United States?

Non-Departure Signup and view all the answers

What is the purpose of the Expedite Request communication?

To request expedited processing of the application Signup and view all the answers

Which communication type is used to communicate with applicants regarding their medical exam, medical forms, and condition(s)?

Medicals Signup and view all the answers

What is the purpose of sending a 'Notice of Failure to Appear' to an applicant?

To notify the applicant of their failure to appear for a scheduled appointment Signup and view all the answers

What type of communication would an applicant receive if they change their phone number?

Phone Number Change notification Signup and view all the answers

What is the purpose of the 'Processing Availability' communication?

To conduct pipeline calls and understand applicant availability Signup and view all the answers

What type of communication would an applicant receive regarding protection and legal challenges?

Protection / Legal Concerns notice Signup and view all the answers

What is the purpose of the 'Pre-Travel Vetting Interview'?

To track communication related to the Pre-Travel Vetting Interview Signup and view all the answers

What type of communication would an applicant receive when the RSC sends confirmation of receipt of documentation or forms?

Receipt Notice Signup and view all the answers

What is the purpose of the 'Processing Location Confirmation' communication?

To confirm applicant processing location Signup and view all the answers

What type of communication would an applicant receive regarding post-USCIS Interview processes and requirements?

Post-USCIS Interview notice Signup and view all the answers

Study Notes

RSC Eurasia Case Management

Medical Stage: Not Started, In Progress, or will expire after the due date.
Allocation & Assurance: Not Started or In Progress.
Travel: In Progress.

Inactivation/Reactivation/Closure Process for Pre-USCIS Cases

Cases closed before completing USCIS interviews are referred to as 'Pre-DHS Close.'
Pre-DHS closed cases have a 'DOS Case Closure Letter' with a proper reason.
Inactive case availability is the first part of the case closure process in START.
Inactive cases allow for a 6-month period for RRE, RFR, or I-602 Waiver process.
Cases with Not Clear security check results should not be automatically closed.

Case Groups

Standard Case Groups: Requested by USCIS, Employment Verification (EV), and others.
Special Case Groups: Email Address Change, Email Verification, and others.
Case Groups can be created for reporting and tracking purposes.
Documents that can be attached as supporting documentation to Case Groups include proof of U.S. Tie's legal status, AORs, and referral documents.

Case Group Management

Cases can be added to Case Groups if they meet the requirements.
Case Groups can be created when applicants are moved to another case.
Case Group size = 1 is permitted and may be necessary.
Case Group counseling is available for applicants who wish to travel or resettle together.

Case Communication

Communication logs can be created for various reasons, including Email Verification, Employment Verification, and others.
Logs are used to track communication regarding case-related information, transmission, and activities.
Examples of communication logs include Interview Confirmation, Medicinals, and Missing Paperwork.

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Description

Understanding different types of communication regarding an applicant's immigration case, including notices of failure to appear and case entry notifications.