HRM Chapter 1: The Golden Age of Keynesian Economics

What is the main goal of HR practices according to Townley?

To decrease employee turnover
To bridge the gap between promise and performance (correct)
To increase employee salaries
To improve employee job satisfaction

What type of relationship does the employment relationship involve?

Only a contractual relationship
Only a physical relationship
A legal relationship (correct)
Only a social relationship

What is the basis of contractual rights in the employment relationship?

Collective bargaining agreements
Only statutory laws
Only case law
Case law and statutory laws (correct)

What is the cornerstone of English employment law?

The contract of employment (C) Signup and view all the answers

What are statutory rights related to in the employment relationship?

An array of legislation affecting the employer-employee relationship (A) Signup and view all the answers

What is NOT a type of right mentioned in the text?

Right to a safe work environment (B) Signup and view all the answers

What is the primary focus of this book?

Managing people individually and collectively with dignity (D) Signup and view all the answers

Who should be responsible for Human Resource Management (HRM)?

All managers (C) Signup and view all the answers

What is at the heart of contemporary Human Resource Management (HRM)?

Human dignity in and at work (B) Signup and view all the answers

What was the period between 1950 and 1974 referred to as?

The golden age of the Keynesian economic doctrine (D) Signup and view all the answers

What do critics say about mainstream HRM?

It is limited and moribund (A) Signup and view all the answers

What was the purpose of the Donovan Commission in 1968?

To investigate industrial relations in the UK (C) Signup and view all the answers

What is a key dimension of Contemporary Human Resource Management (CHRM)?

The demands for dignity in the workplace (A) Signup and view all the answers

Why is managing people different from managing other resources?

Because people are not a commodity (C) Signup and view all the answers

What is the framework that recognizes both common and conflicting goals between employers, trade unions, and the state?

Pluralist framework (B) Signup and view all the answers

What was the main goal of the governments during the 1950-1974 period?

To promote industrial peace (B) Signup and view all the answers

What can be inferred about the labour government's commitment in the post-war period?

It was committed to a planned economy (A) Signup and view all the answers

What can be inferred about the role of personnel specialists during the 1950-1974 period?

They were encouraged by the government (C) Signup and view all the answers

What do managers and HR professionals use to accomplish their HRM goals?

Technical, cognitive, and interpersonal processes and skills (B) Signup and view all the answers

What is the significance of power in the context of HRM?

It is a means of influencing others (D) Signup and view all the answers

What do communication practices and skills convey to employees?

Both the formal and psychological contract (D) Signup and view all the answers

Why do individual managers vary in their approach to HRM?

Because they have different capacities or inclinations to use established processes and skills (B) Signup and view all the answers

What is the distinction between a manager and a leader?

A manager focuses on tasks, while a leader focuses on people (C) Signup and view all the answers

What do the Fombrun, Tichy, and Devanna model and the Harvard model of HRM serve as?

A heuristic device for understanding the world of work (D) Signup and view all the answers

What are the four key constituent components of the HRM 'cycle' in the Fombrun et al. model?

Selection, appraisal, development, and rewards (A) Signup and view all the answers

What is a major weakness of the Fombrun et al. model?

It ignores different stakeholder interests and situational factors (C) Signup and view all the answers

What is a strength of the Fombrun et al. model?

It expresses the coherence of internal HR policies and the importance of 'matching' them to the organization's external business strategy (C) Signup and view all the answers

What is the primary purpose of the Fombrun et al. model's 'HRM cycle'?

To explain the nature and significance of key HR practices (B) Signup and view all the answers

What is a common feature of the Fombrun et al. and Harvard models of HRM?

They both serve as a heuristic device for understanding the world of work (C) Signup and view all the answers