HRM Auto MCQs
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What is the role of HR in employee engagement?

  • Monitoring employee engagement levels
  • Creating conditions conducive to employee engagement (correct)
  • Setting strategic objectives for employee engagement
  • Handling employee grievances
  • What are the stages of employee engagement?

  • Primary need satisfaction, contribution and viewpoints, a sense of belonging and room to grow (correct)
  • Training, skill development, promotions, salary increments
  • Job satisfaction, career growth, financial benefits, recognition
  • Task completion, teamwork, leadership, innovation
  • What is the state of an engaged employee according to the text?

  • Indifferent towards the organization's vision
  • Resistant to change
  • Dependable and contributes meaningfully to strategic objectives (correct)
  • Focused only on personal growth
  • How is employee engagement measured?

    <p>Open ended communication with peers and informal groups</p> Signup and view all the answers

    What is the role of HR in promoting employee engagement?

    <p>Creating conditions conducive to employee engagement</p> Signup and view all the answers

    What are the stages of employee engagement according to the text?

    <p>Primary need satisfaction, contribution and viewpoints, a sense of belonging and room to grow</p> Signup and view all the answers

    What are some myths about employee engagement mentioned in the text?

    <p>Happiness leads and satisfaction leads to employee engagement</p> Signup and view all the answers

    How is employee engagement measured according to the text?

    <p>Open-ended communication with peers and informal groups</p> Signup and view all the answers

    What is the purpose of performance appraisal?

    <p>To assess the performance of employees against well-defined benchmarks</p> Signup and view all the answers

    What factors are considered in employee performance appraisal?

    <p>Job knowledge, quality and quantity of output, initiatives taken</p> Signup and view all the answers

    What is included in the performance appraisal process?

    <p>Establishing job expectations, designing appraisal program, appraising the performance</p> Signup and view all the answers

    What does the annual performance appraisal cycle involve?

    <p>Self-appraisal, preparation for the performance review, meeting for performance review</p> Signup and view all the answers

    Which performance appraisal method assumes that 10% of employees are excellent, 20% above average, 40% average, 20% below average, and 10% poor in performance?

    <p>Forced distribution curve method</p> Signup and view all the answers

    Which performance appraisal method involves assessing employees' competences for higher responsibilities through social/informal events, tests, and exercises?

    <p>Assessment Centers</p> Signup and view all the answers

    Which performance appraisal method combines rating scale and critical incidents method?

    <p>Behaviorally anchored rating scales</p> Signup and view all the answers

    Which performance appraisal method focuses on critical behaviors of employees that make all the difference between effective and non-effective job performance?

    <p>Critical incident method</p> Signup and view all the answers

    Which performance appraisal method involves the rater's overall impression on certain parameters of an employee's job performance?

    <p>'Internal Essay' method</p> Signup and view all the answers

    'Management by Objectives' aims to create empowered employees with clarity of roles and responsibilities by setting:

    <p>'SMART' goals</p> Signup and view all the answers

    What is the purpose of '360-degree feedback' method in performance appraisal?

    <p>To collect feedback from multiple sources including peers, subordinates, and superiors</p> Signup and view all the answers

    What is a common problem faced in performance appraisal related to the tendency to rate all employees as either very high or very low performers?

    <p>Leniency or severity effect</p> Signup and view all the answers

    What are the factors considered in the performance appraisal process?

    <p>Job knowledge, quality and quantity of output, initiatives taken, leadership qualities</p> Signup and view all the answers

    What is the importance of performance appraisal from an organization's perspective?

    <p>To establish job expectations by giving targets and to improve performance</p> Signup and view all the answers

    What does the annual performance appraisal cycle involve?

    <p>Self-appraisal, preparation for the performance review, meeting of performance review regarding progress on tasks</p> Signup and view all the answers

    What is included in the performance appraisal process?

    <p>$ ext{Establishing job expectations by giving targets}$</p> Signup and view all the answers

    Which performance appraisal method involves the rater's overall impression on certain parameters of an employee's job performance?

    <p>Internal Essay method</p> Signup and view all the answers

    What are the integral components of the '360-degree feedback' method in performance appraisal?

    <p>Self-appraisal, superior's appraisal, subordinate's appraisal, peer appraisal</p> Signup and view all the answers

    Which modern performance appraisal method assesses employees' competences for higher responsibilities through social/informal events, tests and exercises?

    <p>Assessment Centers</p> Signup and view all the answers

    What is the purpose of the 'Management by Objectives' method in performance appraisal?

    <p>To create empowered employees with clarity of roles and responsibilities</p> Signup and view all the answers

    'SMART Goals' in the context of performance appraisal stand for:

    <p>Specific, measurable, achievable, realistic and time bound goals</p> Signup and view all the answers

    What is a common problem faced in performance appraisal related to the tendency to rate all employees as either very high or very low performers?

    <p>Leniency or severity effect</p> Signup and view all the answers

    Which performance appraisal method assumes that 10% of employees are excellent, 20% above average, 40% average, 20% below average and 10% poor in performance?

    <p>Forced distribution curve method</p> Signup and view all the answers

    What is the focus of the Critical Incident method in performance appraisal?

    <p>Critical behaviors that make all the difference between effective and non-effective job performance</p> Signup and view all the answers

    What does employee welfare encompass?

    <p>Physical, mental, moral, and emotional well-being of an individual</p> Signup and view all the answers

    Which of the following is considered a worker's health service?

    <p>Factory health centre</p> Signup and view all the answers

    What are included in conveniences for employees at the workplace?

    <p>Wash basins, bathrooms, waste disposal system</p> Signup and view all the answers

    What does economic services for workers include?

    <p>Cooperatives, loans and financial agents</p> Signup and view all the answers

    What is included in the worker's health services as part of employee welfare?

    <p>Ambulance and emergency aid</p> Signup and view all the answers

    Which of the following is considered an economic service for workers as part of employee welfare?

    <p>Health insurance</p> Signup and view all the answers

    What conveniences are included in the workplace welfare measures mentioned in the text?

    <p>Wash basins and bathrooms</p> Signup and view all the answers

    What does compensation administration encompass?

    <p>Direct pay and indirect pay</p> Signup and view all the answers

    What are the external factors affecting compensation?

    <p>Labour market, labour unions, and cost of living</p> Signup and view all the answers

    What is the purpose of stock options in compensation?

    <p>Given to senior executives as a long-term benefit and incentive for retention</p> Signup and view all the answers

    What is the basis for commission payments in compensation?

    <p>Based on achieving certain targets</p> Signup and view all the answers

    What are examples of perquisites mentioned in the text?

    <p>Club membership, furnished houses, car</p> Signup and view all the answers

    What is covered under the 'cost to company' concept mentioned in the text?

    <p>Monthly compensation, perks, bonus, cost incurred in maintaining and developing the employee</p> Signup and view all the answers

    What are examples of long-term security benefits mentioned in the text?

    <p>Life insurance, medical insurance, pension, gratuity</p> Signup and view all the answers

    What is covered under the 'cost to company' concept mentioned in the text?

    <p>Monthly compensation, perks, bonus, and intangible aspects</p> Signup and view all the answers

    What are examples of perquisites mentioned in the text?

    <p>Club membership, furnished houses, car, petrol allowance</p> Signup and view all the answers

    What does employee engagement and retention depend on according to the text?

    <p>Cost incurred in maintaining, motivating, and developing the employee</p> Signup and view all the answers

    What are the external factors affecting compensation?

    <p>Market demand, cost of living, labour laws</p> Signup and view all the answers

    What is the basis for commission payments in compensation?

    <p>Achievement of certain targets</p> Signup and view all the answers

    What is the purpose of stock options in compensation?

    <p>Long-term benefits and incentive for senior executives</p> Signup and view all the answers

    What are the various components of compensation mentioned in the text?

    <p>Wages, salary, bonus, commission</p> Signup and view all the answers

    What are the common methods of involuntary separation mentioned in the text?

    <p>Discharges, layoffs, retrenchment, and Voluntary Retirement Scheme</p> Signup and view all the answers

    At what age does retirement typically occur as per company policy?

    <p>58 or 60 years</p> Signup and view all the answers

    What is the reason for layoff as mentioned in the text?

    <p>Excess inventory, unavailability of raw material, recession</p> Signup and view all the answers

    What benefits does an employee get on retirement as mentioned in the text?

    <p>Gratuity, pension, Provident fund, balance leave pays</p> Signup and view all the answers

    What is the compensation entitled in case of retrenchment as per the Industrial Disputes Act, 1947?

    <p>Half month’s salary for the remaining duration of employment before retirement age</p> Signup and view all the answers

    What is the purpose of exit interview in the separation process?

    <p>To help for future handling of separation and improving attrition rate</p> Signup and view all the answers

    How can attrition rate be minimized according to the text?

    <p>By innovative reward system, strong and supportive corporate culture, and succession planning</p> Signup and view all the answers

    What is the focus of succession planning for senior management according to the text?

    <p>Training /development programs and series of job assignments</p> Signup and view all the answers

    What is the impact of career planning according to the text?

    <p>Can be seen through productivity indicator, engagement surveys and reduction in attrition rate</p> Signup and view all the answers

    What is the purpose of internal V.R.S. according to the text?

    <p>To reduce surplus labour due to excessive staff by paying handsome compensations</p> Signup and view all the answers

    What does downsizing refer to according to the text?

    <p>Reduction of staff due to organization constantly incurring losses or going for restructuring</p> Signup and view all the answers

    What entitlement is specified during period of layoff as per the Industrial Disputes Act, 1947?

    <p>Half pay</p> Signup and view all the answers

    What is the compensation entitled in case of retrenchment as per the Industrial Disputes Act, 1947?

    <p>Half month’s salary for the remaining duration of employment before retirement age</p> Signup and view all the answers

    What is the focus of Succession Planning for senior management?

    <p>Training and development programs</p> Signup and view all the answers

    What is the primary purpose of an exit interview in the separation process?

    <p>Improving attrition rate</p> Signup and view all the answers

    What does career planning encompass according to the text?

    <p>Workshops, career counseling, mentoring</p> Signup and view all the answers

    What is the primary method used to reduce surplus labor due to excessive staff?

    <p>Internal V.R.S. (Voluntary Retirement Scheme)</p> Signup and view all the answers

    How can attrition rate be minimized according to the text?

    <p>Innovative reward system, strong and supportive corporate culture</p> Signup and view all the answers

    What does downsizing refer to according to the text?

    <p>Reduction of staff due to organization constantly incurring losses or going for restructuring</p> Signup and view all the answers

    What are the key components involved in employee career development according to the text?

    <p>Training and development programs, series of job assignments</p> Signup and view all the answers

    What is the age of retirement as per company policy?

    <p>60 years</p> Signup and view all the answers

    What are the common methods of involuntary separation mentioned in the text?

    <p>Retrenchment and discharge</p> Signup and view all the answers

    What benefits does an employee receive on retirement?

    <p>Gratuity and provident fund</p> Signup and view all the answers

    What could be a reason for involuntary separation according to the text?

    <p>Organization's financial crisis</p> Signup and view all the answers

    What does HRIS stand for?

    <p>Human Resource Information System</p> Signup and view all the answers

    Which area of HR is benefitted by HRIS in terms of automating the payroll process?

    <p>Gathering and updating employee parole data</p> Signup and view all the answers

    What are the three types of e-HRM using HRIS mentioned in the text?

    <p>Operational e-HRM, relational e-HRM, transformational e-HRM</p> Signup and view all the answers

    What is one of the main activities that could be performed online through e-HRM using HRIS?

    <p>Recruitment</p> Signup and view all the answers

    What are the main areas of HR benefitted by HRIS, as mentioned in the text?

    <p>Payroll, time and labor management, and employee benefits</p> Signup and view all the answers

    What is the process of implementing HRIS as per the text?

    <p>Evaluating and preparing for a new HRIS, configuring the new HRIS, linking the new HRIS with other systems, and preparing the organization</p> Signup and view all the answers

    What are the three types of e-HRM using HRIS mentioned in the text?

    <p>Operational e-HRM, relational eHRM, and transformational e-HRM</p> Signup and view all the answers

    What activities could be performed online through e-HRM using HRIS according to the text?

    <p>Recruitment, selection, training, performance management and compensation</p> Signup and view all the answers

    What does HRIS automate in the payroll process?

    <p>Gathering and updating employee parole data</p> Signup and view all the answers

    What is the main focus of e-HRM using HRIS?

    <p>Recruitment, selection, and training</p> Signup and view all the answers

    What is the purpose of employee benefits in relation to HRIS?

    <p>To motivate employees</p> Signup and view all the answers

    What are the three types of e-HRM using HRIS mentioned in the text?

    <p>Operational e-HRM, relational e-HRM, transformational e-HRM</p> Signup and view all the answers

    What does Quality of Work Life (QWL) primarily focus on?

    <p>Taking care of higher-order needs of employees</p> Signup and view all the answers

    What are the causes of workplace violence as mentioned in the text?

    <p>Conflict between coworkers</p> Signup and view all the answers

    Which of the following is an example of workplace violence according to the text?

    <p>Verbal abuse against workers</p> Signup and view all the answers

    What are the possible consequences of workplace violence mentioned in the text?

    <p>Psychological trauma and murder only</p> Signup and view all the answers

    What is a measure to minimize workplace violence mentioned in the text?

    <p>Counseling and creating a friendly environment</p> Signup and view all the answers

    What is an example of sexual harassment according to the text?

    <p>Continued unwelcome sexual advances</p> Signup and view all the answers

    How can alcoholism and drug abuse be addressed in the workplace according to the text?

    <p>Administering tests to confirm and providing counseling</p> Signup and view all the answers

    What are the effects of sexual harassment as mentioned in the text?

    <p>Significant physical and mental health problems, financial difficulties, and global repercussions</p> Signup and view all the answers

    What is one of the activities Total Quality HR Strategy Managers do to facilitate the introduction and adoption of TQM?

    <p>Prepare and synthesize reports from other organizations experienced in TQM</p> Signup and view all the answers

    What is one of the activities Total Quality HR Strategy Managers do to maintain and reinforce TQM?

    <p>Recognize and reward achievements</p> Signup and view all the answers

    How do Total Quality HR Strategy Managers review their own activities?

    <p>Through various self-review total quality activities</p> Signup and view all the answers

    What is one of the ways Total Quality HR Strategy Managers assess TQM infrastructure effectiveness?

    <p>Periodic employee ethical climate and attitude surveys</p> Signup and view all the answers

    What is the primary focus of Total Quality Management (TQM)?

    <p>Continual increase in customer satisfaction at continually low cost</p> Signup and view all the answers

    What forces shape human resource management towards TQM?

    <p>Economic liberalization, global competition, IT revolution</p> Signup and view all the answers

    What is the role of HR in TQM according to the text?

    <p>Integrate HR plans with strategic plans</p> Signup and view all the answers

    What are the four types of human resource roles that emerged in TQM?

    <p>Strategic high profile as change agent, strategic low-profile role as hidden persuader, operation high profile role as internal contractor and operation low profile role as facilitator</p> Signup and view all the answers

    What is one of the activities Total Quality HR Strategy Managers do to facilitate the introduction and adoption of TQM?

    <p>Assist with choices about TQM approach to adopt</p> Signup and view all the answers

    What is the primary purpose of an exit interview in the separation process?

    <p>Identify reasons for employee departure and gather feedback</p> Signup and view all the answers

    What is the main focus of succession planning for senior management according to the text?

    <p>Selecting right candidates with social skills, technological expertise, and ethics</p> Signup and view all the answers

    What does Quality of Work Life (QWL) primarily focus on?

    <p>Enhancing the overall workplace experience for employees</p> Signup and view all the answers

    What is the main focus of Total Quality Management (TQM)?

    <p>Continuous improvement for individuals and the organization</p> Signup and view all the answers

    What forces shape human resource management towards TQM?

    <p>Economic liberalization and global competition</p> Signup and view all the answers

    What is the role of HR in TQM according to the text?

    <p>Integrating HR plans with strategic plans</p> Signup and view all the answers

    What are the types of human resource roles that emerged in TQM?

    <p>Strategic high-profile as change agent, strategic low-profile as hidden persuader, operation high-profile as internal contractor, operation low-profile as facilitator</p> Signup and view all the answers

    What is the primary focus of Total Quality Management (TQM)?

    <p>Continuous improvement for individuals, groups, and the organization</p> Signup and view all the answers

    What forces shape human resource management towards TQM?

    <p>Economic liberalization, global competition, IT revolution</p> Signup and view all the answers

    What is one of the four types of human resource roles that emerged in TQM?

    <p>Strategic high-profile role as change agent</p> Signup and view all the answers

    How should HR plans align with Total Quality Management (TQM)?

    <p>Integrate with strategic plans</p> Signup and view all the answers

    What is one of the activities Total Quality HR Strategy Managers do to facilitate the introduction and adoption of TQM?

    <p>Conduct employee engagement surveys</p> Signup and view all the answers

    What is the focus of Total Quality HR Strategy Managers in maintaining and reinforcing TQM?

    <p>Recognizing and rewarding achievements</p> Signup and view all the answers

    How do Total Quality HR Strategy Managers review TQM implementation progress?

    <p>By conducting annual TQM reports</p> Signup and view all the answers

    What is one way Total Quality HR Strategy Managers review their own activities?

    <p>By conducting self-review total quality activities</p> Signup and view all the answers

    What is one of the guidelines for managing ethics in the workplace?

    <p>Make ethics decisions in groups and make decisions public</p> Signup and view all the answers

    What is an internal key role/responsibility in ethics management?

    <p>Establish ethics committee at the board level</p> Signup and view all the answers

    What is a part of developing a code of ethics?

    <p>Review top three to four traits of a highly ethical and successful product or service in your area</p> Signup and view all the answers

    What is a part of developing a code of conduct based on code of ethics?

    <p>Update policies and procedures to produce behaviors preferred from the code of conduct</p> Signup and view all the answers

    What is one of the ethics tools mentioned in the text?

    <p>Training of supervisors- orientation to new employees</p> Signup and view all the answers

    What are the key areas where HR ethical issues arise?

    <p>Employment, remuneration, industrial relations, health and safety</p> Signup and view all the answers

    What is mentioned as an ethical issue pertaining to cash and compensation plans?

    <p>Executive perquisites</p> Signup and view all the answers

    What is cited as a dilemma in hiring according to the text?

    <p>Pressure from friends, politicians, senior managers</p> Signup and view all the answers

    What is mentioned as a benefit of managing ethics in the workplace?

    <p>Substantially improved society</p> Signup and view all the answers

    What is a potential ethical issue related to compensation plans mentioned in the text?

    <p>Inequality in executive perquisites</p> Signup and view all the answers

    In the context of employment issues, what is a common dilemma mentioned in the text?

    <p>Pressure from external sources influencing hiring decisions</p> Signup and view all the answers

    What is a potential benefit of managing ethics in the workplace as per the text?

    <p>Substantially improved society and teamwork</p> Signup and view all the answers

    What is highlighted as a potential consequence of restructuring and layoff in the text?

    <p>Safety and health issues due to hazardous work environment</p> Signup and view all the answers

    What is the primary focus of managing ethics in the workplace?

    <p>To develop a code of ethics and code of conduct</p> Signup and view all the answers

    What is a key responsibility in internal ethics management?

    <p>Establishing an ethics committee at the operational level</p> Signup and view all the answers

    What is a recommended tool for managing ethics in the workplace?

    <p>Training supervisors on ethical management</p> Signup and view all the answers

    What is emphasized in developing a code of ethics?

    <p>Reviewing top traits of a highly ethical and successful product or service</p> Signup and view all the answers

    What is a key aspect of updating policies and procedures for managing ethics?

    <p>Producing behaviors preferred from the code of conduct</p> Signup and view all the answers

    What is an important consideration for training supervisors on ethical management?

    <p>Resolving complex ethical dilemmas</p> Signup and view all the answers

    What is the role of the organization's chief executive in internal ethics management?

    <p>Supporting the ethics program</p> Signup and view all the answers

    What is a recommended approach for making ethics decisions?

    <p>Making decisions public</p> Signup and view all the answers

    Which of the following is NOT listed as an ethical issue pertaining to cash and compensation plans in human resource management?

    <p>Stock options</p> Signup and view all the answers

    What is identified as a dilemma in the employment process in human resource management?

    <p>Background check revealing forged qualifications</p> Signup and view all the answers

    In the context of managing ethics in the workplace, what is considered a benefit that needs more attention?

    <p>Avoiding criminal acts 'of omission'</p> Signup and view all the answers

    What is cited as a potential benefit of an ethics program in human resource management?

    <p>'Of commission' criminal acts</p> Signup and view all the answers

    What is the primary responsibility of the organization's chief executive in ethics management?

    <p>Support ethics program, establish ethics committee at the board level</p> Signup and view all the answers

    What is a key guideline for managing ethics in the workplace?

    <p>Recognizing that ethics management is a process</p> Signup and view all the answers

    What is an integral component of developing a code of conduct based on code of ethics?

    <p>Rewarding ethical behavior, training about ethical management program</p> Signup and view all the answers

    What is a recommended activity for training supervisors in ethics management?

    <p>Including ethical performance in performance appraisal criteria</p> Signup and view all the answers

    What is an important aspect of developing a code of ethics?

    <p>Reviewing SWOT analysis and values needed to address current issues in the workplace</p> Signup and view all the answers

    What is an important responsibility in internal key role for ethics management?

    <p>Monitoring and reporting on the effectiveness of the organization's ethics program</p> Signup and view all the answers

    What is the impact of technology on business, according to the text?

    <p>Dehumanizes relationships at workplace</p> Signup and view all the answers

    What is one of the challenges faced by organizations in implementing Work from Home (WFH) during the Covid19 pandemic?

    <p>Ensuring accountability and timely delivery of quality output</p> Signup and view all the answers

    What was a common challenge faced by employees during Work from Home (WFH) according to the text?

    <p>Improper ambience and poor internet connectivity</p> Signup and view all the answers

    What is the key driver to changes in an organization, as emphasized in the text?

    <p>The HR department</p> Signup and view all the answers

    What is the impact of technology on business relationships, as mentioned in the text?

    <p>Dehumanizes relationships at the workplace</p> Signup and view all the answers

    What was a major challenge faced by organizations during the Covid19 pandemic in implementing Work from Home (WFH), as per the text?

    <p>Ensuring employee accountability and timely delivery of quality output</p> Signup and view all the answers

    What is the key driver to the changes in an organization, as per the text?

    <p>The HR department</p> Signup and view all the answers

    What is emphasized as the new path of growth for every employee, based on the text?

    <p>Continuous learning and adaptability to rapid changes</p> Signup and view all the answers

    Study Notes

    Employee Engagement

    • HR plays a pivotal role in fostering employee engagement through policies, communication, and support initiatives.
    • Stages of employee engagement include awareness, involvement, commitment, and advocacy.
    • An engaged employee is characterized by motivation, productivity, and a strong emotional connection to the organization.
    • Employee engagement is measured using surveys, performance metrics, and employee feedback.
    • HR fosters engagement by creating a supportive environment, providing opportunities for growth, and recognizing employee achievements.
    • Common myths about employee engagement include the belief that it is solely driven by salary or benefits, and that all employees are engaged or disengaged rather than existing on a spectrum.

    Performance Appraisal

    • Purpose of performance appraisal is to evaluate employee performance, facilitate career development, and align organizational goals.
    • Factors considered in performance appraisal include job performance, competencies, achievements, and areas for improvement.
    • The performance appraisal process involves setting goals, monitoring progress, providing feedback, and conducting reviews.
    • The annual performance appraisal cycle typically includes self-assessment, manager assessment, feedback collection, and formal review.

    Performance Appraisal Methods

    • The "bell curve" method assumes distributions where 10% are excellent, 20% above average, 40% average, 20% below average, and 10% poor in performance.
    • The "assessment center" method assesses competencies through informal social events, tests, and exercises for higher roles.
    • The "composite" method combines rating scales with critical incidents for a holistic assessment.
    • The "Critical Incident" method focuses on behaviors that significantly impact performance.
    • The "Overall Impression" method assesses employees based on a holistic view of multiple job performance parameters.

    Management by Objectives (MBO) & 360-Degree Feedback

    • MBO aims to empower employees through clarity in roles and responsibilities by defining clear goals.
    • The purpose of the 360-degree feedback method is to gather comprehensive performance insights from all levels of an organization.
    • Common problem in performance appraisals is the tendency to rate all employees as high or low, known as leniency or severity bias.

    Employee Welfare

    • Employee welfare encompasses health services, workplace conveniences, economic services, and benefits designed to improve worker quality of life.
    • Examples of workplace health services include medical check-ups, mental health programs, and counseling.
    • Conveniences may include on-site childcare, fitness facilities, and flexible working arrangements.
    • Economic services for workers feature financial planning assistance and savings programs.

    Compensation Administration

    • Compensation administration involves determining employee pay, which considers external market factors, performance, and organizational budget.
    • Stock options incentivize employees to contribute to the company's success by aligning their interests with shareholder value.
    • Commission payments are typically based on sales performance and meeting predetermined targets.
    • Examples of perquisites include company cars, memberships, and additional leave entitlements.
    • The 'cost to company' concept includes all expenditures associated with employing an individual, such as salary, benefits, and taxes.

    Separation Processes

    • Common methods of involuntary separation include layoffs, retrenchment, and termination due to performance issues.
    • Retirement typically occurs at age 60 or 65 as per company policy.
    • Layoffs are often due to financial constraints or organizational restructuring.
    • Employees receive benefits upon retirement, which may include pension plans and retirement savings.
    • Compensation entitlement during retrenchment is determined by the Industrial Disputes Act, 1947.
    • Exit interviews aim to gather feedback and insights to improve workplace culture and reduce turnover.

    HR Information Systems (HRIS)

    • HRIS stands for Human Resource Information System, which automates various HR processes including payroll management.
    • Main activities performed online through e-HRM using HRIS include recruitment, onboarding, and performance management.
    • The process of implementing HRIS includes assessing needs, selecting software, data migration, and training staff.

    Workplace Safety and Employee Relations

    • Quality of Work Life (QWL) focuses on job satisfaction, work-life balance, and employee well-being.
    • Causes of workplace violence often stem from stress, harassment, and poor management practices.
    • Examples of workplace violence can range from physical assault to verbal threats.
    • To minimize workplace violence, organizations can implement training programs and create supportive reporting mechanisms.
    • Addressing alcoholism and drug abuse in the workplace may involve employee assistance programs and rehabilitation support.
    • Sexual harassment has profound effects, including emotional distress, decreased productivity, and toxic work environments.

    Total Quality Management (TQM) in HR

    • Total Quality HR Strategy Managers facilitate TQM adoption through training and engagement initiatives.
    • Activities to maintain TQM include regular performance assessments and feedback loops.
    • Managers regularly review activities to ensure alignment with quality standards and improvement goals.

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